2020 Subaru Crosstrek visibility & wipers problems

Related recalls

No recalls on file.

What owners say

1. Filed Jan 10, 2025OKVisibility & Wipers

   6-8in windshield crack on passenger side, near the bottom just above defrost vents. No apparent trauma to the windshield in that area. No indication that there was a crack forming otherwise; appeared seemingly overnight. Have not yet reported to insurance, dealer, or mfg. I have seen that there was a class action settled recently regarding some Subaru windshields cracking without warning so this may be a known issue. Car is available for inspection upon request.

   NHTSA complaint #11635355 · source
2. Filed May 20, 2023OHVisibility & Wipers

   The windshield has formed a crack in the top middle around the area of the rear view mirror with no incident to cause it. The problem is easily identifiable and may cause safety issues if the crack spreads. At this time insurance representatives and the manufacturer have not inspected the windshield. No warning lamps, messages or other symptoms prior. It just cracked out of nowhere.

   NHTSA complaint #11522977 · source
3. Filed Apr 5, 2023ORVisibility & Wipers

   I noticed my windshield spontaneously cracked, without any trauma. This was noticed in the morning after my car had been sitting in the garage overnight. There were no rocks or other debris that hit the car, and there does not appear to be a point of impact. The crack seems to have occurred spontaneously, with no precipitating event or warning. This is dangerous because it could impair visibility, the functioning of eye sight camera/safety system, and could easily expand and…

   NHTSA complaint #11515698 · source
4. Filed Nov 27, 2022CAVisibility & Wipers

   The windshield has cracked twice and had to be replaced. The first time was December 2021 and the second time was November 2022. Each time, we did not even see impact with a pebble. We just assume that was what caused the crack. My wife and I have been driving for fifty years and this is the first time we have had to replace a windshield. Subaru needs to fix this problem.

   NHTSA complaint #11495053 · source
5. Filed Oct 23, 2022WAVisibility & Wipers

   My car was parked outside when one morning I noticed a 2-inch crack started from the edge of the windshield on the passenger side of my vehicle which grew to 19 inches in the following days. The crack feels smooth from the outside and to my knowledge didn't happen due to any impact. My vehicle is available for any inspection. I have not taken my car to the manufacturer regarding this issue yet.

   NHTSA complaint #11490499 · source
6. Filed Aug 16, 202213,000 miNYVisibility & Wipers

   The contact owns a 2020 Subaru Crosstrek. The contact stated after entering the vehicle it was discovered that the front windshield had developed a crack extending approximately four inches from the top of the windshield to the rearview mirror attachment. The contact indicated that no object or rocks had made contact with the windshield to cause the crack. The cause of the failure was not determined. The windshield was not repaired. The manufacturer and local dealer were not…

   NHTSA complaint #11479495 · source
7. Filed Apr 10, 2022COVisibility & Wipers

   My 2020 Subaru crosstrek has repeatedly had its windshield crack for little to no reason. I have noticed my windshield crack in a similar spot (near the vin number area) multiple times with no incidents where a rock or other debris struck the windshield. This provides a visual distraction and safety issue while driving.

   NHTSA complaint #11460328 · source
8. Filed Oct 12, 2021COBody & StructureOther / UnknownVisibility & Wipers

   Driver side rear door window exploded while driving. Shattering was unexpected. No rocks were heading that way and car is only 1.5 years old.

   NHTSA complaint #11436521 · source
9. Filed Jun 25, 202110,000 miCAVisibility & Wipers

   The contact owns a 2020 Subaru Crosstrek. The contact stated while entering the vehicle she noticed that the front windshield had a 10-inch crack on the driver’s side. The contact stated that an object had not struck the windshield to cause the crack. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 10,000.

   NHTSA complaint #11422370 · source
10. Filed May 3, 20215,200 miNYVisibility & Wipers

    Windows will not always go down when temperatures at or below 26 degrees fahrenheit. Reported problem to dealer on january 6, 2021. Made service appointment for january 19,2021. They verified problem. Dealer ordered replacement driver's side run channel, appointment made for installation january 26, 2021. Morning of january 28, 2021, temperature 20 degrees f, none of the windows would go down. No frost/snow/ice on windows. Service appointment january 28-29 diagnosed…

    NHTSA complaint #11415051 · source
11. Filed Apr 30, 202117,270 miGAVisibility & Wipers

    I woke up with a huge crack in my windshield. No idea how it happened. This is the third one. I've had this car for 11 months.

    NHTSA complaint #11414642 · source
12. Filed Apr 29, 202128,631 miSCVisibility & Wipers

    While driving down the interstate with no vehicles around my vehicle or passing in the opposing direction the sunroof violently shattered allowing glass to rain down on the driver and passenger. There were no cars nearby or trees overhead

    NHTSA complaint #11414507 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology