2021 Subaru Crosstrek visibility & wipers problems

Related recalls

No recalls on file.

What owners say

1. Filed Feb 26, 2026MNVisibility & Wipers

   On Friday evening, [XXX], while closing the rear driver-side window, I heard a loud mechanical snap, after which the window failed to operate. The window regulator has binding issues (as documented in Subaru TSB 07-189-21R). This mechanical binding disables the anti-entrapment (anti-pinch) safety feature. The sensor is bypassed by the binding/mechanical failure, the window will not reverse when it hits an obstruction. This creates a direct entrapment and crush risk for…

   NHTSA complaint #11720721 · source
2. Filed Feb 25, 2024VAVisibility & Wipers

   Turned on defroster to clear window fog, window cracked along bottom of windshield about 3-4 inches from bottom along 2/3 the length of the windshield. No prior chips or scratches existed.

   NHTSA complaint #11573860 · source
3. Filed Jan 29, 2024FLVisibility & Wipers

   This is my 3rd Subaru. This one has now has 3 windshield cracks. 2 spontaneous, one by a tiny pebble. The photos are all from this one vehicle.

   NHTSA complaint #11568509 · source
4. Filed Aug 21, 2023MDVisibility & Wipers

   ******* delete voq ******* this complaint is being marked for deletion because it is requested by the consumer that they wish to have it removed. Djr ******* delete voq *******

   NHTSA complaint #11539952 · source
5. Filed Jun 19, 2023GAVisibility & Wipers

   Windshield developed large crack starting on lower passenger side and moving along to lower center of windshield. No incident of a rock or other object hitting windshield. A cracked windshield is a safety concern. Car is going in to dealership to have glass replaced this week. Crack appeared June 2023.

   NHTSA complaint #11527684 · source
6. Filed May 29, 2023WAVisibility & Wipers

   The windshield was hit by a rock and within 12 hours, a 6" crack developed near the lower part of the windshield. Over the course of the next two weeks, the crack has continued across the entire lower area of the windshield. The windshield is due to be repaired within the next couple of days.

   NHTSA complaint #11524279 · source
7. Filed Apr 17, 2023NVVisibility & Wipers

   The windshield cracked while the car was parked overnight in my attached, residential garage. The crack formed in front of the passenger seat, starting at the bottom edge of the windshield and running up about 6 inches. There were no chips or recent (as in several weeks) impacts to the windshield.

   NHTSA complaint #11517384 · source
8. Filed Jan 29, 2023OKVisibility & Wipers

   bought the car last week and I got a crack on the windshield from a small rock. I did an insurance claim that I have an appt for next Wednesday and while driving to work another pebble hit the windshield. So the first crack has not even been fix and I got another one. In my years of driving I have never had this issue.

   NHTSA complaint #11504312 · source
9. Filed Nov 18, 2022NCVisibility & Wipers

   Spontaneous windshield crack. No impact or apparent cause. Available for inspection. Based on online research and your database, this is a common occurrence. Reporting to Subaru dealer has been initiated.

   NHTSA complaint #11494112 · source
10. Filed Oct 23, 2022NYVisibility & Wipers

    The windshield broke there are no signs of breaking by a rock or any external element, there is a crack coming from the de-icer region, it was a small crack but now it covers all the side from the passenger side.

    NHTSA complaint #11490493 · source
11. Filed Oct 14, 2022UTOther / UnknownVisibility & Wipers

    Sunroof exploded outward, the majority of the glass was blown away. The sunshade was open. The temperature was 56 degrees. I was traveling north on I 15 in Davis Couty, Utah. I was not injured, there were no other occupants. I drove to Subaru dealer, they said they have seen this before, only one case. It was inspected by service dealer and deemed safe to drive with sunshade closed. There were no warnings, the sunroof is used infrequently. There were no other objects on the…

    NHTSA complaint #11489284 · source
12. Filed Oct 4, 2022TXVisibility & Wipers

    Windshield is very fragile. (I think it cracks when a flower petal falls on it...) But seriously, I have about 20 chips in my windshield and have not had any significant boulders or trucks with rocks that have hit my windshield. It appears to be from every day urban commute, which is unusual. I have never had a car that I have had to replace the windshield in due to fragility. Also, the windshield seal has come completely off at the base near the hood.

    NHTSA complaint #11487919 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology