2018 Tesla Model 3 visibility & wipers problems

Updated from NHTSA data · How we count

56 owners have reported visibility & wipers problems with the 2018 Tesla Model 3, 6% of all complaints about this model year. The typical problem appeared around 38,000 mi.

Visibility & Wipers complaints
56
Crashes
1
Fires
0
Injuries
0
Related recalls
2
Median mileage
38,000 mi

Specific components reported

Visibility & Wipers covers: Windshield, wipers, defroster, mirrors and windows.

ComponentComplaints
Visibility/wiper42
Visibility13
Visibility:defroster/defogger/hvac system1

Visibility & Wipers complaints across Tesla Model 3 years

42017562018312019282020332021232022132023620243202512026
Visibility & Wipers complaints by model year. The 2018 is highlighted.

Mileage when the problem appeared

1Under 10k310k–30k730k–60k160k–100k100k–150k150k+
Complaints that list mileage, grouped by odometer reading.

Related recalls

  • Recall 22V702000Sep 19, 20221,096,762 vehicles
    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

    Risk: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

    Remedy: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.

  • Recall 21V00D000Dec 21, 2021356,309 vehicles
    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK · VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR

    Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.

    Risk: A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.

    Remedy: Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-17-008.

What owners say

  1. Filed Aug 21, 2026ILVisibility & Wipers
    Incident / Safety Defect Summary: A certified Tesla mobile service technician improperly calibrated the low-beam headlights on my 2018 Tesla Model 3, causing a severe reduction in forward night visibility and creating an immediate roadway crash hazard in direct violation of FMVSS 108 illumination standards. Detailed Description of the Safety Failure: Improper Calibration Environment: The technician attempted to perform the headlight alignment procedure inside a closed…
    NHTSA complaint #11758477 · source
  2. Filed Feb 2, 2026WAElectrical SystemOther / UnknownVisibility & Wipers
    After downloading Tesla’s update (no. 2025.44.25.4) software my heater (with the window defrost functionality) in winter stopped operating. I made my update while at my nearest Tesla service compound (location verifiable per system location log) on 01/25/26 when that same day software began throwing HVAC error codes with blowing cold air, when previously my heat ran well. This is not coincidental; this is system design failure.
    NHTSA complaint #11714886 · source
  3. Filed Jan 29, 2026FLVisibility & Wipers
    The front and rear windshields of my Tesla Model 3 developed long cracks requiring full replacement. For over six months, I have been unable to complete these replacements due to repeated failures in the replacement process. The vehicle and damaged glass are available for inspection upon request. My insurance claim was filed with Esurance, and Safelite AutoGlass, Esurance’s designated auto glass provider, has handled all replacement attempts. During this period, three…
    NHTSA complaint #11714297 · source
  4. Filed Oct 17, 2025FLElectrical SystemAcceleration & Cruise ControlVisibility & Wipers
    The center display (Vehicle Pad) on my 2018 Tesla Model 3 went completely blank while driving. This eliminated access to all vital driving information including the speedometer, gear selection, and safety indicators. Safety Concern: Without visible speed data and wipers the vehicle cannot be operated safely or legally. I attempted to reboot the system and power cycle the vehicle but the screen still failed.
    NHTSA complaint #11694004 · source
  5. Filed Apr 3, 2025PAElectrical SystemFuel, Hybrid & EV PropulsionVisibility & Wipers
    1. PTC Heater, old part is available for inspection 2. PTC heater failed while driving, experienced loss of power and slow loss of secondary electrical systems (the 12v battery was not able to recharge itself with the PTC heater not functioning). When attempting to restart car after pulling into a parking lot, the entire car died (12V battery was drained so it couldn't start up) and had to get towed to Tesla service center. PTC heater is critical for car to operate as it is…
    NHTSA complaint #11652498 · source
  6. Filed Jun 1, 2024WAElectrical SystemVisibility & Wipers
    1. There is an open recall since Dec 2021 (21V-00D) which Tesla has still not fixed! 2. The automatic wiper system on the car is unsafe as it takes a long time to activate when its raining, and sometimes it activates without any rain!
    NHTSA complaint #11591900 · source
  7. Filed Jan 24, 2024WAOther / UnknownVisibility & Wipers
    On automatic setting, windshield wipers are erratic. Rain can be heavy and wipers don't engage. Requires manually operating wipers that are supposed to engage when windshield becomes wet from atmospheric rain.
    NHTSA complaint #11567634 · source
  8. Filed Jan 12, 2024GAVisibility & Wipers
    Live in Atlanta that seldom we get frost. We had an event in December and noticed my rear defroster would not defrost killing rear visibility. Got Tesla to check if connected which it is but doesn't work. They blamed the ceramic tint that was recently installed. Took car to film installer and he showed me how my car's rear window never had any embedded wire, just painted lines that do not heat up. Showed me newer tesla model 3's and showed how Tesla seems to have changed the…
    NHTSA complaint #11565231 · source
  9. Filed Jan 10, 2024MDOther / UnknownVisibility & Wipers
    I got into my car and turned on the climate control as normal. The vehicle is always parked in the garage. It was blowing cold air, no matter the temperature setting, or vent selection. There is a message on screen that reads “climate keeper unavailable due to system fault.” It’s not just that the cabin has no heat, which is uncomfortable, but terrible in much colder climates than mine. The heat not functioning means the defrost feature is useless. Water sprayed onto my…
    NHTSA complaint #11564550 · source
  10. Filed Dec 20, 2023MNElectrical SystemVisibility & Wipers
    The only cabin heating and defrosting mechanism in early model 3s, a PTC heater, is prone to failure leaving the vehicle without the ability to maintain clear vision through the front and side windows. This occurred on my model 3 in November of 2023 and Tesla was unable to source parts for several weeks, with a cost of $900. This failure is extremely common among model 3 in cold weather environments and is well documented online.
    NHTSA complaint #11561206 · source
  11. Filed Dec 20, 2023CADriver Assistance & Safety TechVisibility & Wipers
    Recently I noticed that the automatic windshield wipers are completely non-functional on my vehicle. Windshield wipers can still be turned on manually and work normally as expected in all speeds in manual control mode. But in auto control mode, they simply don't turn on at all, even in very heavy rain. This is critical because when driving the vehicle in Autopilot mode or Full-Self-Driving mode, the vehicle automatically puts the windshield wipers in auto control mode and…
    NHTSA complaint #11561120 · source
  12. Filed Jul 24, 2023FLDriver Assistance & Safety TechVisibility & Wipers
    Software bug for sure. When car is in autopilot the windshield wipers start and cannot be turned off. This occurrs when the windshield is clean , not raining. The wiper off virtual switches cannot be turned off and the only option is to switch from auto to 1 to slow the wipers. If the car is not in autopilot the issue doesn’t not occur and the wipers operate as they should.
    NHTSA complaint #11534038 · source

Other 2018 Tesla Model 3 problem areas

Back to all 2018 Tesla Model 3 problems →

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology