2015 Tesla Model S visibility & wipers problems

Related recalls

• Recall 21V035000Jan 29, 2021134,951 vehicles
  BACK OVER PREVENTION:SOFTWARE · EXTERIOR LIGHTING:TURN SIGNAL · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

  Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.

  Risk: The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.

  Remedy: Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001.

What owners say

1. Filed Aug 11, 2026CAElectrical SystemLightingVisibility & Wipers

   In Nov 2019, while driving at night, the center touchscreen (MCU) of my 2015 Model S went blank and would not recover after restarts. I lost access to nearly all vehicle controls. The daytime running lights remained on, but the headlights did not illuminate despite being set to auto, and I had no way to turn them on manually because the headlight control is on the failed touchscreen. Climate control was inoperative and the windshield began fogging, reducing visibility. I…

   NHTSA complaint #11756104 · source
2. Filed Apr 10, 2026CADriver Assistance & Safety TechElectrical SystemVisibility & Wipers

   This issue involves critical safety systems, including the rearview camera, front camera, and Autopilot/driver assistance features. The vehicle was taken to Tesla for a recall related to the MCU system. Tesla marked the recall as completed, but no effective repair was performed. The rearview camera remains unavailable, the front camera system is not functioning properly, and driver assistance features continue to be disabled. Tesla returned the vehicle without resolving the…

   NHTSA complaint #11730301 · source
3. Filed Apr 5, 2024CADriver Assistance & Safety TechElectrical SystemVisibility & Wipers

   The MCU that controls the climate and Advanced Driver Assistance Systems stops working while driving. I sent a service request to TESLA and they replied that my older MCU1 is failing because of the new software updates. It isn't the eMMC card hardware failure, but the symptoms and safety concerns are the same. None of the controls work, as the main screen goes blank and resets while driving. TESLA told me the fix for this problem is to upgrade to MCU2, which they fail to…

   NHTSA complaint #11581437 · source
4. Filed Jun 26, 2023NJBody & StructureVisibility & Wipers

   Recently I had an accident while I was driving my car (Tesla model S) with my wife and daughter in the car. The reason for accident was the front hood popped up in the middle of the county highway due to the secondary latch malfunction leaving us completely blinded as the hood fully blocked our vision. Luckily we were not met with a collision and had no bodily injuries, but the hood of the car got damaged. The repairs are running in thousands of dollars but Tesla is not…

   NHTSA complaint #11528836 · source
5. Filed Jun 10, 2023CAElectrical SystemFuel, Hybrid & EV PropulsionVisibility & Wipers

   My MCU (onboard computer system) glitched out and the screen began flickering. I lost all of the Advanced Driver Assistance Systems, navigation, music, phone link, sunroof venting, climate control, including defrost. The screen froze and I had no functions. This has happened 4 times, possibly a 5th time, while driving in the last 6000 miles. I put in a service request to Tesla and they ran a remote diagnosis, and told me that the old MCU1 is overwhelmed by the new software…

   NHTSA complaint #11526350 · source
6. Filed May 10, 202379,000 miTNDriver Assistance & Safety TechLightingVisibility & Wipers

   The contact owns a 2015 Tesla Model S. The contact stated that the center display screen became inoperable. The contact stated that the defroster, exterior lights, back-up camera and radio were inoperable. The contact stated that the vehicle occasionally stalled. The vehicle was taken to the local dealer where it was diagnosed and determined that the center display screen needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign…

   NHTSA complaint #11521301 · source
7. Filed Jun 3, 202280,000 miNJDriver Assistance & Safety TechLightingVisibility & Wipers

   The contact owns a 2015 Tesla Model S. The contact stated that the backup camera functioned intermittently and on other occasions, the image would remain frozen on the screen. The contact also stated that the MCU Unit failed and went blank on several occasions. While driving on some occasions, the MCU Unit would reboot. In addition, the defroster and turn signal chimes failed to function. The failure had gotten progressively worse. The vehicle was taken to the dealer where…

   NHTSA complaint #11467373 · source
8. Filed Apr 4, 202256,000 miMIDriver Assistance & Safety TechLightingVisibility & Wipers

   The contact owns a 2015 Tesla Model S. The vehicle had previously been serviced under NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lightning) however, the failure occurred after the recall was repaired. The contact stated that while driving at an 60 mph, the center display screen went black and then rebooted, causing the defroster, the rearview camera display, and the navigational system to become inoperable. The auto pilot function and other…

   NHTSA complaint #11459567 · source
9. Filed Jan 24, 2022FLDriver Assistance & Safety TechLightingVisibility & Wipers

   The contact owns a 2015 Tesla Model S. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of…

   NHTSA complaint #11448586 · source
10. Filed Sep 29, 2021CADriver Assistance & Safety TechLightingVisibility & Wipers

    The Contact owns a 2015 Tesla Model S. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not yet available. The contact stated that the vehicle was exhibiting failure. The…

    NHTSA complaint #11434878 · source
11. Filed Jul 21, 202149,274 miCADriver Assistance & Safety TechLightingVisibility & Wipers

    The contact owns a 2015 Tesla Model S. The contact stated while driving at various speeds, the main center display failed not allowing the contact to use the rearview camera, the turn signals, and all the electrical functions. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with the eMMC flash memory device needing to be replaced. The vehicle was repaired. The contact stated that a couple of days later he received…

    NHTSA complaint #11425871 · source
12. Filed Jul 8, 2021MDDriver Assistance & Safety TechLightingVisibility & Wipers

    The contact owns a 2015 Tesla Model S. The contact received a recall notification for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the dealer informed the contact that the vehicle had to experience the failure for the recall repair to be completed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not…

    NHTSA complaint #11423973 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology