2023 Tesla Model Y body & structure problems

Related recalls

• Recall 24V554000Jul 24, 20241,849,638 vehicles
  ELECTRICAL SYSTEM:SOFTWARE · LATCHES/LOCKS/LINKAGES:HOOD:LATCH

  Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

  Risk: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

  Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

What owners say

1. Filed Sep 19, 2026CTCrashFire1 injuredTowedAirbagsBody & StructureOther / Unknown

   The Autopilot/Active Safety sensor system and automated emergency braking (AEB) component failed. The vehicle experienced an uncommanded, severe "phantom braking" event and simultaneous steering lock. The vehicle is currently [State if it is at a tow yard, repair shop, or totaled, e.g., at an insurance-designated salvage yard] and is available for inspection upon request.

   NHTSA complaint #11765505 · source
2. Filed Aug 8, 2026MICrashBody & StructureDriver Assistance & Safety Tech

   The FSD failed when it back into garage; the back of passenger side of the car hit the wall of garage. There is no warning before. Beacuse the distance for parking into the garage is small, there is no time to take over the FSD to avoid it happen. It happen around 23:35 on August 07, 2026. We reported as a safety incident to Tesla an hour ago. We updated the the software on August 02, 2026. The car had been succesful back into the garage more than ten times before.

   NHTSA complaint #11755589 · source
3. Filed Jul 15, 2026NVCrashTowedBody & StructureDriver Assistance & Safety Tech

   On XXX I retrieved my 2023 Tesla Model Y (VIN: [XXX]) from Tesla Motors NV, Inc. ([XXX]) after their third attempt to correct a severe panel and component misalignment following a collision repair (Invoice #XXX). The facility replaced major front-end structural components, including the Front Bumper Beam (1687601-00-E), Front Subframe Crush Can (1109193-00-C), and Cast Front Underbody Left Hand Crush Can (1608453-00-D).Tesla's official guidelines require a mandatory 3D…

   NHTSA complaint #11750709 · source
4. Filed Jul 11, 2026TXBody & StructureWheels & Tires

   I purchased a used 2023 Tesla Model Y from Tesla in Austin, Texas. Upon and after delivery I discovered the following safety defects that were not disclosed to me prior to purchase: the front left door is completely off its hinges and scratching, the rear right door does not shut properly, the passenger side window is not seating correctly in its track, the front left tire is damaged, and both wheel rims have visible chipping and damage. Tesla's own delivery managers…

   NHTSA complaint #11749760 · source
5. Filed May 30, 2026CACrashBody & StructureDriver Assistance & Safety Tech

   1. Failed Component/System: The failed system is the Tesla Full Self-Driving (FSD - Supervised) software and its underlying vehicle control logic, specifically resulting in an uncommanded torque request (Sudden Unintended Acceleration). 2. Safety Risk: The vehicle engaged in Sudden Unintended Acceleration (SUA) in reverse from a complete stop, without any driver pedal input. In a parking environment, this uncommanded acceleration poses an extreme and immediate threat to life…

   NHTSA complaint #11741056 · source
6. Filed Jan 13, 202617,273 miOR1 injuredBody & Structure

   The contact's dad owned a 2023 Tesla Model Y. The contact stated the owner opened the liftgate, attempting to unload the vehicle after a trip, when the liftgate inadvertently fell on the head near the left ear area, fracturing his skull on the left side, causing him to fall backwards and hit his head on the asphalt. As a result, the contacts dads brain bled within both fractures. The contact's dad was taken to a hospital, where he succumbed to his injuries and was the only…

   NHTSA complaint #11710691 · source
7. Filed Nov 7, 2025NC1 injuredBody & Structure

   REAR LIFT GATE: When the rear lift gate opens fully, it immediately and unexpectedly closes within a few seconds with force. This could strike someone standing behind the vehicle. The issue occurs every time the liftgate is opened, even on level ground. I used the pinch button to open the lift gate, and while it was opening I started to put something in the back up near the back seats. As soon as the lift gate fully opened it quickly closed down on me (seemed faster than…

   NHTSA complaint #11698186 · source
8. Filed Oct 21, 2025PABody & Structure

   My Tesla has a water leak through the liftgate, which is often caused by water ingress through the liftgate assembly. Tesla issued Service Bulletin SB-23-10-003 regarding this issue. When I contacted Tesla for service, they said my vehicle's VIN is not covered under this service bulletin, and I need to pay a service fee. The service bulletin mentions that vehicles built in Fremont, CA, are affected. Additionally, the rear light is constantly clogged with water, even in…

   NHTSA complaint #11694763 · source
9. Filed Oct 10, 2025FLBody & StructureElectrical SystemOther / Unknown

   Both B-pillar camera housings on my 2023 Tesla Model Y Performance become extremely hot even when the vehicle is parked in a closed garage and not in use. On the morning of the incident, the garage temperature was approximately 78°F. The car had been parked overnight for over 12 hours, plugged in, and charging to 80%. While the vehicle was preconditioning, no defrost features were active. Despite this, both pillar surfaces measured 156°F with an infrared thermometer—hot…

   NHTSA complaint #11692603 · source
10. Filed Sep 16, 2025NYBody & StructureOther / UnknownVisibility & Wipers

    Summary of Complaint: My 2023 Tesla Model Y has had two roof glass failures in three months (two glass roof replacements). Both times, the glass cracked from small road debris while driving under normal city conditions. Safety Concern The roof glass appears unusually fragile and prone to cracking, raising concerns about whether it meets industry standards for impact resistance and occupant safety. The rapid failure rate (two roof glass panels in three months) suggests a…

    NHTSA complaint #11687537 · source
11. Filed Feb 18, 2025CABody & Structure

    My Tesla model Y rear passenger window on the right side exploded, and glasses were shattered on February 14, 2025. I was driving on [XXX] and near the exit of [XXX] at approximately 11:40AM.，I was driving at approximately 65 mph. I heard an explosion sound at the back. The noise was very loud and sudden, and I was startled and distressed by the sound, and my eardrum was in pain due by the loud sound and the rush of the wind to inside my vehicle. I took my car to a Tesla svc…

    NHTSA complaint #11643514 · source
12. Filed Oct 1, 2024NCBody & StructureElectrical System

    The contact owns a 2023 Tesla Model Y. The contact received notifications of NHTSA Campaign Numbers: 24V051000 (Electrical System) and 24V554000 (Latches/Locks/Linkages, Electrical System); however, the contact was not able to perform the over the air software updates. The contact called and informed the manufacturer that the current operating system software was out of date. The contact stated that the operating system software version was 2023.44.30.8 and the newest…

    NHTSA complaint #11617444 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology