2020 Toyota Camry airbags problems

Related recalls

• Recall 23V865000Dec 20, 2023999,901 vehicles
  AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

  Risk: An air bag that does not deploy during a crash increases the risk of injury.

  Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

What owners say

1. Filed Mar 31, 2026CAAirbags

   The contact owns a 2020 Toyota Camry. The contact was notified of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

   NHTSA complaint #11728272 · source
2. Filed Nov 11, 2025PAAirbagsBody & StructureSeats & Seat Belts

   The Airbag recall on select Toyota Camry. The manufacturer of the airbags in Japan are said to be defective. I have not received new sensors that are on back order. Seatbelt sensors continue to go off, unless they are clicked in all seats. I already had the car fixed twice, they won’t lean to fix the car again. It’s all political financially. The onboard Safety SOS may also be defective in these models.

   NHTSA complaint #11698731 · source
3. Filed Sep 23, 2025100,000 miFLAirbags

   The contact owns a 2020 Toyota Camry. The contact stated that the Occupant Classification System (OCS) sensor was defective and failed to recognize when the seat was empty. The contact stated that the failure initially occurred with the front passenger’s seat; however, the rear seats also experienced the failure. The contact had to restart the vehicle or fasten all seat belts to prevent the seat belt chime from activating. Upon investigation, the contact discovered NHTSA…

   NHTSA complaint #11689228 · source
4. Filed Sep 2, 2025AZAirbags

   The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact…

   NHTSA complaint #11684516 · source
5. Filed Aug 27, 2025TXAirbagsSeats & Seat Belts

   This is the Recall I am speaking about 23V865 for the 2020 Toyota Camry. This is a serious safety risk that I would like to have resolved. I drive around with my family and younger siblings and don't want there safety at risk. It's been 20 months since it was issued and there is no solution! This shouldn't still be any issue after 20 months.

   NHTSA complaint #11683542 · source
6. Filed Aug 21, 2025CAAirbags

   The contact owns a 2020 Toyota Camry. The contact was reviewing the vehicle registration and became aware that the VIN was included in NHTSA Campaign Number: 23V865000 (Air Bags). The contact called the local dealer, who confirmed that the parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The contact had not experienced a failure. The manufacturer was not contacted.

   NHTSA complaint #11682100 · source
7. Filed Aug 8, 2025NVAirbags

   The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

   NHTSA complaint #11679263 · source
8. Filed Jul 30, 2025MSCrash1 injuredTowedAirbagsDriver Assistance & Safety Tech

   I rear ended a stopped tractor pulling a hay baler at 50 mph. my braking system sent no alerts nor did it brake for me. May airbags did not deploy. I sufferered a broken hand as a result of the impact.

   NHTSA complaint #11677373 · source
9. Filed Jul 14, 2025CAAirbagsOther / Unknown

   Manufacturer has not been able to fix a safety recall on a timely manner .I read that air bags my not deployed and fatal injuries could be suffered if in an accident. It has been years since the recall came out and still no solution .

   NHTSA complaint #11673498 · source
10. Filed Jul 8, 2025AZAirbags

    The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The…

    NHTSA complaint #11672088 · source
11. Filed Jul 1, 2025NCCrash2 injuredTowedAirbagsSeats & Seat Belts

    I was in an accident, going about 40mph (about 30mph at time of impact), and no airbags were deployed. Police officer reported that he also did not see that the tension of the seat belt remained tense after the crash. Seems that there was a problem with both systems. The other vehicle had all their airbags deploy.

    NHTSA complaint #11670529 · source
12. Filed Jun 1, 2025CAAirbags

    I am filing a formal complaint regarding a longstanding and unresolved recall on my 2020 Toyota Camry XSE. The recall in question — NHTSA #23V865 / Toyota #23TB15 — was issued on December 19, 2023, and involves a critical defect: the passenger airbag may fail to deploy in a crash. As of today, nearly six months later, no remedy has been issued by Toyota. This puts myself and others at serious risk, and Toyota has made no accommodations to ensure my safety, such as a loaner…

    NHTSA complaint #11664158 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology