2021 Toyota Camry airbags problems

Related recalls

• Recall 23V865000Dec 20, 2023999,901 vehicles
  AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

  Risk: An air bag that does not deploy during a crash increases the risk of injury.

  Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

What owners say

1. Filed Aug 19, 202683,000 miMSCrash1 injuredTowedAirbags

   The contact owns a 2021 Toyota Camry. The contact stated that while driving approximately 40 MPH, a second vehicle T-boned the vehicle while driving approximately 60 MPH and crashed into the driver’s side of the vehicle. During the crash, no air bags had deployed inside the vehicle, including the side curtain air bags. Police and Emergency Services were called to the scene. The contact had to be extracted from the vehicle and was transported to a nearby hospital. During the…

   NHTSA complaint #11757888 · source
2. Filed Jul 15, 2026ALAirbags

   I went to a toyota dealership June 24th to have my car checked for the airbag recall. They told me my car did have the recall on it and that they would have to order the part. I haven't heard anything from them at all.

   NHTSA complaint #11750599 · source
3. Filed Apr 7, 2026CAAirbags

   The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue but provided no assistance. The contact had not…

   NHTSA complaint #11729674 · source
4. Filed Mar 24, 2026CAAirbags

   The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the…

   NHTSA complaint #11726673 · source
5. Filed Mar 23, 2026CAAirbags

   The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS). The local dealer was contacted, and the contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part to do the recall repair was not yet available. The contact…

   NHTSA complaint #11726494 · source
6. Filed Mar 5, 2026AZAirbags

   The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). The contact had been calling the local dealer for more than two years after the air bag warning illuminated. The warning light remained illuminated while driving. The contact was advised by the dealer that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…

   NHTSA complaint #11722317 · source
7. Filed Feb 4, 2026AZAirbags

   The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). The vehicle was taken to the dealer, and the contact was informed that the VIN was not included in the recall. The contact stated that the vehicle was taken to the dealer twic,e and the recall repair was not performed. The contact stated that the dealer had brushed him off. The manufacturer was not notified of the issue. The contact had not experienced a…

   NHTSA complaint #11715547 · source
8. Filed Dec 12, 2025CACrashAirbagsSuspension

   I was 165 mph and someone hit me and threw me into a sign that had big huge poles on it all the ones in California do I went right through it got banged all around I have to say the car is a tank because it got me home but it never deployed airbags when I know that it should have I’m pretty sure any other car would have the way that mine was wreck

   NHTSA complaint #11704739 · source
9. Filed Dec 8, 2025CAAirbags

   The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

   NHTSA complaint #11703775 · source
10. Filed Dec 8, 2025AZAirbags

    There is an airbag recall with no remedy available. I’m very concerned about driving my car without this being fixed. Toyota shows the parts should have been available by now. How can they allow this to go unfixed when they are putting lives at risk? I called my dealer and they said it wasn’t fixable yet.

    NHTSA complaint #11703612 · source
11. Filed Nov 24, 2025CAAirbags

    The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

    NHTSA complaint #11701208 · source
12. Filed Oct 24, 2025VAAirbags

    I own a 2021 Toyota Camry XSE (VIN: [XXX] ) with a malfunction in the SRS airbag system related to the front passenger seat frame Occupant Classification System (OCS) sensor. The airbag warning light remains on, and diagnostics indicate a failure in the OCS sensor that could prevent the passenger airbag from deploying correctly, or could deploy it at the wrong time during a collision. I contacted Toyota for assistance, but they declined to cover the repair, stating the…

    NHTSA complaint #11695516 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology