2021 Toyota Corolla airbags problems

Related recalls

• Recall 23V865000Dec 20, 2023999,901 vehicles
  AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

  Risk: An air bag that does not deploy during a crash increases the risk of injury.

  Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

What owners say

1. Filed Apr 24, 202690,000 miOHCrash1 injuredTowedAirbags

   The contact owns a 2021 Toyota Corolla. The contact stated that while his son was driving at 3 MPH, they were rear-ended by a BMW X5 and pushed forward, crashing into a Ford Explorer. No warning lights were illuminated. The contact stated that his son sustained injuries consisting of lacerations to his face and was taken to the hospital by ambulance, where medical attention was provided. There was no reported fire. A police report was filed, which indicated that the air bags…

   NHTSA complaint #11733617 · source
2. Filed Dec 27, 2025CACrash1 injuredTowedAirbagsElectrical SystemSeats & Seat Belts

   On December 12, 2025, I was in a head on car accident in my 2021 Toyota Corolla nightshade. I was slammed into the steering wheel which caused injury. My car has over $14,000 worth of damage to the front yet my airbags did not deploy. I have taken my car to Toyota several times over the past few years and every time I’ve asked about a remedy for this recall I’ve been told there is no remedy as early as June or July 2025 I had to bring my car in for a manufacturer defect with…

   NHTSA complaint #11707212 · source
3. Filed Oct 1, 2025TXAirbagsOther / Unknown

   I am filing this complaint regarding an unresolved safety recall affecting my 2021 Toyota Corolla. The recall involves the airbag ECU and has rendered the vehicle ineligible for rental on platforms like Turo. I purchased this vehicle specifically for rental income, and the recall has prevented me from listing it for over 14 months. Toyota has acknowledged the recall but has not provided a remedy or timeline for resolution. Their response offered no compensation or…

   NHTSA complaint #11690829 · source
4. Filed Sep 17, 2025CAAirbags

   The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The…

   NHTSA complaint #11687929 · source
5. Filed Sep 8, 2025CAAirbags

   The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The…

   NHTSA complaint #11685798 · source
6. Filed Aug 7, 2025CACrashAirbagsElectrical SystemOther / Unknown

   My vehicle was backed into while ì was inside of it in a parking lot. Due to my horn failing., I was unable to alert the other driver to see me. The clock spring is what failed the first time at 95k they replaced it. I'm now at 147k and it failed again . Now I'm discovering that if it does not work, there's an electrical circuit failure and that the airbag will not deploy if I get in an accident. This is a serious safety issue and I feel Toyota should be responsible for it…

   NHTSA complaint #11678966 · source
7. Filed Aug 4, 2025VAAirbags

   I was notified that my vehicle has had a recall on it due to the OCS Occupant Classification System sensors being improperly manufactured which could lead in appropriately identifying the front occupant's weight and failing to deploy airbags. This recall has been open since December of 2023 and I have been checking with my dealer on scheduling but up until last week have been told that they didn't have the parts for remedy. I have had several instances where sensor light has…

   NHTSA complaint #11678372 · source
8. Filed Jul 22, 2025WVTowedAirbags

   The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

   NHTSA complaint #11675289 · source
9. Filed Jul 16, 2025MDAirbags

   This is recall on and OCS that not has been taking of and I'm trying to find out is the problem that is matter has not been resolved. It's been since Dec of 2023 and I still don't have this issue fixed yet. And the light is on the right passanger side.

   NHTSA complaint #11674007 · source
10. Filed Jun 9, 202594,576 miTNAirbagsSeats & Seat Belts

    The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that they were unable to unscrew the rear screws on the seat to remove the seat because the seat failed to move forward to access the rear…

    NHTSA complaint #11665823 · source
11. Filed May 8, 2025MDAirbags

    The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    NHTSA complaint #11659686 · source
12. Filed May 2, 2025CAAirbags

    Dear NHTSA Vehicle Safety Team, I am writing to report a serious and unresolved safety issue regarding the passenger-side airbag recall on my 2020 Toyota [Model], VIN: [Your VIN]. This recall was issued on December 20, 2023, and as of today, Toyota has not provided a remedy or timeline for repair. I have contacted Toyota dealerships in Norwalk and Anaheim, both of which advised me not to bring the car in, stating that no fix is currently available. I was recently offered a…

    NHTSA complaint #11658539 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology