2012 Toyota Highlander problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 44 complaints with NHTSA about the 2012 Toyota Highlander, most often about steering. There are 2 recalls for this model year.

Complaints
44
Recalls
2
Crashes
1
Fires
0
Injuries
0
Median mileage
90,000 mi
at time of problem

Key facts

  • Steering is the most-reported problem area, named in 8 of 44 complaints (18%).
  • Electrical System (8) and engine (8) follow.
  • Half of the complaints that list mileage happened before 90,000 mi.
  • Owners reported 1 crash, 0 fires and 0 injuries.
  • The 2012 Toyota Highlander has 2 recalls on file.
  • NHTSA has opened 2 defect investigations covering this vehicle.
  • It ranks 16th of 22 Toyota Highlander model years by our severity-weighted complaint score (1st = worst).
  • That is 38% more complaints than the 2011 model year (32).

2012 Toyota Highlander problems by category

  • Other / Unknown
    8 complaints
  • Steering
    8 complaints
  • Electrical System
    8 complaints
  • Engine
    8 complaints
  • Brakes
    7 complaints
  • Body & Structure
    5 complaints
  • Wheels & Tires
    3 complaints
  • Airbags
    2 complaints
  • Driver Assistance & Safety Tech
    2 complaints
  • Transmission & Drivetrain
    2 complaints
  • Seats & Seat Belts
    1 complaints
  • Fuel, Hybrid & EV Propulsion
    1 complaints
  • Suspension
    1 complaints
  • Acceleration & Cruise Control · 1 crash
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Steering8
Electrical system8
Engine7
Unknown or other7
Service brakes6
Structure:body2
Air bags2
Power train2

When problems happen (mileage)

Under 10k10k–30k230k–60k760k–100k5100k–150k1150k+
Mileage at the time of the problem, for 2012 Toyota Highlander complaints that list mileage.

2012 Toyota Highlander recalls (2)

  • Recall 13V123000Apr 9, 20137,525 vehicles
    EQUIPMENT:OTHER:LABELS

    Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."

    Risk: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.

    Remedy: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

  • Recall 13V014000Jan 16, 20133,235 vehicles
    AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE · SEATS

    Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

    Risk: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

    Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

NHTSA defect investigations

  • EA18006Opened Nov 16, 2018Closed Apr 2, 2024

    Steering Column Separation

    On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005).  The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given the separation occurring when operating the tilt and/or telescoping function and failure of both shear capsules to maintain the lower steering column mounting position, potential for shear capsule damage in the known failures due to collisions, the overall low rate of occurrence, …

  • PE18005Opened May 4, 2018Closed Nov 20, 2018

    Upper Steering Column Separation

    On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submit…

Recent 2012 Toyota Highlander complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Aug 21, 2026COBrakesDriver Assistance & Safety Tech
    While driving one day i got the ABS light and brake light on on my car screen and the small display showed "Barke Malfunction" when i did the scan it is C1391 Code which is for ABS Accutator issue. This showed be fixed by Toyota dealership for free. this is design issue seems like based on the google search with Toyota Hybrid vehicles
    NHTSA complaint #11758617 · source
  2. Filed Jan 4, 2026WVOther / Unknown
    The unmatched handle completely broke. So now the insert and the base are stuck together and I can not unlatch them to use this carseat properly to transport my son. I have to take the base and all out of the car as one piece
    NHTSA complaint #11708636 · source
  3. Filed Dec 29, 2025160,000 miKYEngineSuspension
    The contact owns a 2012 Toyota Highlander. The contact stated that 5,000 miles after purchasing the vehicle, the contact noticed an oil leak. The contact performed the oil changes and had noticed that engine oil had leaked down onto the weather seal in the vehicle. The contact noticed several oil stains on the ground during rainy weather. The contact noticed that the new tires that the dealer installed at the time of the vehicle sale were worn out. The contact checked the…
    NHTSA complaint #11707520 · source
  4. Filed Sep 25, 202590,200 miMDWheels & Tires
    The contact owns a 2012 Toyota Highlander. The contact stated that the TPMS warning light was illuminated. The vehicle was taken to a Tire Center, which was unable to determine the cause of the failure. Upon further investigation, the contact linked the failure to NHTSA Campaign Number: 24V452000 (Tires). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure…
    NHTSA complaint #11689639 · source
  5. Filed Jul 5, 2025CAElectrical SystemEngineOther / Unknown
    I think there is odometer fraud by this company selling this car. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
    NHTSA complaint #11671369 · source
  6. Filed Jan 9, 2025TXOther / Unknown
    2012 Toyota Highlander Blizzard white paint peeling I need help!!! I noticed paint peeling on a side panel 2 months ago and then followed up the peeling to find the entire top of my car is totally peeled! Please, help!!! [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
    NHTSA complaint #11635068 · source
  7. Filed Oct 20, 2024PRBody & Structure
    Hello, to whom it may concern: My 2012 Toyota Highlander Color Pearl White vin [XXX] ) has a repaint recall before Nov 2024. I was told at the dealer that I have to contact the Toyota dealers until I get the opportunity to get it paint. I was told that I had to contact any Toyota dealer until I get a date of acceptance. Thinking that it was not fair to delegate the responsibility on myself I made a few calls until I did get an appointment to get my SUV painted. The recall…
    NHTSA complaint #11620903 · source
  8. Filed Aug 17, 2024HIBrakes
    All brake warning indicators lit up. Took it to a mechanic that specializes in hybrids and they diagnosed it as a brake assembly/actuator issue, with a diagnostic code of C1391, with a repair estimate of $4888. Found online that there was a Toyota Customer Support Program 21TE03 that addressed this issue, but my vehicle was outside of both the primary and secondary coverage periods. My issue is that if they knew this was a very serious safety defect for older hybrid…
    NHTSA complaint #11609089 · source

Compare the 2012 Toyota Highlander with another vehicle →

Other 2012 Toyota models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology