2018 Toyota Highlander problems, complaints & recalls
Updated from NHTSA data · How we count
Owners have filed 216 complaints with NHTSA about the 2018 Toyota Highlander, most often about transmission & drivetrain. There are 4 recalls for this model year.
- Complaints
- 216
- Recalls
- 4
- Crashes
- 18
- Fires
- 1
- Injuries
- 23
- Median mileage
- 33,000 mi at time of problem
Key facts
- Transmission & Drivetrain is the most-reported problem area, named in 65 of 216 complaints (30%).
- Brakes (47) and fuel, hybrid & EV propulsion (34) follow.
- Half of the complaints that list mileage happened before 33,000 mi.
- Owners reported 18 crashes, 1 fire and 23 injuries.
- The 2018 Toyota Highlander has 4 recalls on file.
- It ranks 4th of 22 Toyota Highlander model years by our severity-weighted complaint score (1st = worst).
- That is 16% more complaints than the 2017 model year (187).
2018 Toyota Highlander problems by category
- 65 complaints
- Brakes · 5 crashes47 complaints
- Fuel, Hybrid & EV Propulsion · 1 crash34 complaints
- 28 complaints
- Other / Unknown · 2 crashes24 complaints
- 20 complaints
- Airbags · 13 crashes15 complaints
- Driver Assistance & Safety Tech · 4 crashes12 complaints
- Body & Structure · 2 crashes8 complaints
- Steering8 complaints
- Acceleration & Cruise Control · 1 crash6 complaints
- Visibility & Wipers5 complaints
- Lighting3 complaints
- Seats & Seat Belts · 1 crash3 complaints
- Suspension3 complaints
- Wheels & Tires1 complaints
A complaint can mention more than one problem area, so categories add up to more than the total.
Most-reported components
| Component (as filed with NHTSA) | Complaints |
|---|---|
| Power train | 65 |
| Service brakes | 42 |
| Engine | 28 |
| Unknown or other | 24 |
| Electrical system | 20 |
| Fuel/propulsion system | 20 |
| Air bags | 15 |
| Fuel system, gasoline | 12 |
When problems happen (mileage)
2018 Toyota Highlander recalls (4)
- FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
- FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
- SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry and Highlander vehicles, 2017 Toyota Sienna and Tacoma vehicles and 2017 Lexus RX350 vehicles. During the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have been improperly machined possibly resulting in a sudden loss of brake assist.
Risk: A sudden loss of braking assist can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the brake booster vacuum pump, free of charge. The recall began on May 9, 2018. Owners may contact Toyota customer service at 1-888-270-9371, or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0K/JLD.
- EQUIPMENT:OTHER:LABELS
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk: An incorrect load information label can result in the operator overloading the vehicle and increasing the risk of a crash.
Remedy: Toyota will notify owners and provide them with corrected labels, free of charge. The recall began on January 23, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are H0Z for Toyota vehicles, and HLF for Lexus vehicles.
NHTSA 5-Star safety ratings
| Version | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| 2018 Toyota Highlander SUV AWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| 2018 Toyota Highlander SUV FWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
Recent 2018 Toyota Highlander complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
- Filed Oct 4, 2026OHTransmission & Drivetrain
I took my car in to the dealer for a noticable hum sound that was staying to occur. UA80 transmission model has been determined to be failing by the dealership that I took it to. They determined there's metal flakes showing in the fluid.
NHTSA complaint #11768866 · source - Filed Sep 30, 2026130,000 miCATransmission & Drivetrain
The contact owns a 2018 Toyota Highlander. The contact stated that while driving 75 MPH, there was an audible chime followed by the message "Transmission Overheating". The vehicle started jerking and hesitating while depressing the accelerator pedal. Additionally, there was a burning odor coming from the vehicle. Due to the failure, the contact pulled off the highway and allowed the transmission to cool down. The vehicle was restarted, and the message disappeared; however,…
NHTSA complaint #11768129 · source - Filed Sep 27, 2026OHTransmission & Drivetrain
I would like to report a transmission problem with my 2018 Toyota Highlander XLE which I purchased in XXX with 108,000 miles. Since about mid-XXX it has been making a noticeable whine under acceleration in the speed range of about 35-50 mph. I had the noise diagnosed on XXX at the Toyota of [XXX] dealership; they confirmed it and said it cannot be fixed except to replace the entire transmission at a cost of $9900 (estimate attached). I also called the national Toyota…
NHTSA complaint #11767263 · source - Filed Aug 31, 2026MITransmission & Drivetrain
whining sound in the transmission, including high-pitched whining, erratic shifting, clunks, hesitation, and premature failure. These vehicles are equipped with the UA80F (AWD) and UA80E (FWD) 8-speed automatic transmissions.
NHTSA complaint #11760890 · source - Filed Aug 27, 2026VATransmission & Drivetrain
Transmission failure happened suddenly. I pulled out of a car wash and car would not accelerate. I was in heavy traffic and car wouldn’t move.
NHTSA complaint #11760164 · source - Filed Aug 26, 2026NVOther / Unknown
The position of the screen monitor for the backup camera is hard to see when the sun creates a glare on the front windshield.
NHTSA complaint #11759618 · source - Filed Aug 23, 2026TNCrashDriver Assistance & Safety Tech
The Pre-Collision System (PCS) failed to engage the automatic emergency braking during a stop-and-go traffic, thereby, resulting in rear-ending the vehicle ahead of our 2018 Highlander Limited vehicle. Our Highlander was at a complete stop, then when the traffic moved slowly forward, we too started moving forward but didn't realize the vehicle ahead of us had suddenly stopped again. Our Highlander alerted us with high-pitched beep-beep-beep sound, but it didn't stop before…
NHTSA complaint #11758854 · source - Filed Aug 20, 2026ILTransmission & Drivetrain
Vehicle has a high pitch whine on acceleration. Was diagnosed by Toyota dealer. Advised to replace the transmission. This VIN is not included in the CSP ZJC warranty but is a 2018 and is experiencing the same issue. Sound began at 110k miles.
NHTSA complaint #11758206 · source
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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology