2023 Toyota Sienna Hybrid problems, complaints & recalls

2023 Toyota Sienna Hybrid recalls (2)

• Recall 25V877000Dec 17, 20251,019 vehicles
  EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

  Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

  Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

  Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

• Recall 25V086000Feb 13, 2025167,802 vehicles
  SEATS:CRITICAL FASTENERS · SEATS:MID/REAR ASSEMBLY:RECLINER

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."

  Risk: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.

  Remedy: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.

Recent 2023 Toyota Sienna Hybrid complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Aug 27, 2026ILOther / Unknown

   On Toyota Sienna XSE 2023 in-cabin rear view mirror gets completely obstructed by the entertainment system LCD screen when opened.

   NHTSA complaint #11760177 · source
2. Filed Aug 25, 2026NYBrakes

   While drive I'm approaching my driveway at about 20 MPH i proceed to turn into my drive and the car does stop or slow down it's like I'm on ice (very scary) Toyota says this is common on hybrids it seems to scary to drive

   NHTSA complaint #11759396 · source
3. Filed Aug 11, 2026MASeats & Seat Belts

   Seatbelt intermittently would latch since purchasing vehicle, and then completely failed and will no longer latch/clip in. This is 3rd row passenger side.

   NHTSA complaint #11756259 · source
4. Filed Jul 14, 2026NVOther / Unknown

   While driving on the freeway with my small children in the backseat a loud pop sounded and glass from the moon roof came shattering down upon us. The glass hit my face, arms, hair, and fell into my seat and all around the interior of the car. Though glass fell along my face my vision was not obstructed and I was able to safely exit the freeway without accident. The glass, though did make its way towards the backseats, did not hit my children. There was no warning or issues…

   NHTSA complaint #11750344 · source
5. Filed Jul 6, 2026NJSeats & Seat Belts

   On June 11, 2026, a BraunAbility Turny Evo seat system, installed by a third-party mobility dealer, suffered a catastrophic mechanical failure while in operation. A passenger with a physical disability was secured in the equipment when the mechanism seized, trapping the individual mid-cycle. The remote control displayed a mandatory "Code 19" error, rendering the equipment unresponsive and creating an immediate safety crisis. Beyond this mechanical failure, the vehicle's…

   NHTSA complaint #11748630 · source
6. Filed May 8, 2026MNBrakes

   The brakes on the hybrid system release during braking. Which send the van lurching forward, this typically happens a lower speeds, under 20mph. Which makes it unsafe as you do not stop when you are expecting.

   NHTSA complaint #11736558 · source
7. Filed May 5, 2026MIBrakesTransmission & Drivetrain

   while braking and coming to a stop the van surges forward (while brakes are being applied). This has nearly caused accidents on 2 occasions, and has happened 2 other times in the past few months

   NHTSA complaint #11735743 · source
8. Filed Apr 28, 2026NCBrakes

   When braking, there is a sudden jerk and surge in power at low speeds. It feels like you are losing control of the car. It feels unsafe to drive the car.

   NHTSA complaint #11734227 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology