2012 Volkswagen CC problems, complaints & recalls

2012 Volkswagen CC recalls (6)

• Recall 18V329000May 16, 2018252 vehicles
  UNKNOWN OR OTHER

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

  Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

  Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

• Recall 18V148000Mar 6, 2018363,713 vehicles
  AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

  Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

  Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.

• Recall 17V509000Aug 16, 2017280,915 vehicles
  FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.

  Risk: If the fuel pump fails, the engine will stall, increasing the risk of a crash.

  Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.

• Recall 16V078000Feb 10, 2016659,493 vehicles
  AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

  Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

  Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

• Recall 15V483000Aug 4, 2015415,825 vehicles
  AIR BAGS:FRONTAL

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

  Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

  Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

• Recall 11V312000Jun 6, 20114 vehicles
  TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

  Volkswagen is recalling certain model year 2012, cc vehicles, for failing to comply with the requirements of federal motor vehicles safety standard no. 138, "tire pressure monitoring system (tpms)." the factory installed wheels and tires were replaced at the port with accessory wheels and tires that were not equipped with the proper tpms sensors.

  Risk: With the incorrect tpms sensors, drivers will receive a constant warning from the tire pressure monitor system. The system alerts the driver but, due to incorrect tpms sensors, the system cannot determine if the vehicle tires are properly inflated. This increases the risk that the vehicle will be driven with one or more underinflated tires, increasing the risk of a tire failure that may lead to a crash.

  Remedy: Volkswagen will replace the tpms sensors with the proper sensors to make the tpms system of the vehicles compliant with fmvss 138. As of june 1, 2011, volkswagen has contacted all affected customers to schedule the repairs free of charge. Owners may contact volkswagen at 1-800-822-8987.

NHTSA defect investigations

• EA18003Opened Apr 18, 2018Open

  Air Bag Clockspring Failure

  In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel…

• RQ17009Opened Nov 13, 2017Closed May 4, 2018

  Air Bag Clockspring Failure

  In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel…

• PE15010Opened Mar 24, 2015Closed Sep 28, 2015led to recall 15V483000

  Air Bag Clockspring Failure

  The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within the steering column that incorporates a spiral conductor (a ribbon cable) to electrically connect the steering wheel to the vehicle's electrical system while allowing for the turning of the steering wheel.Complainants alleged that that the clock spring failed while driving and without warning.When the SCCM fails electrically, an air bag war…

Recent 2012 Volkswagen CC complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Apr 16, 2025TXWheels & Tires

   The tire pressure light continues to alert never going away and tire store says it's a sensor but it's causing my tires to get worn quicker and have had 2 blowouts I have tried to get this resolved and repaired by Volkswagen but the customer service employee said I was crazy because they have never had 1 recall on my vehicle and that she was going to report my VIN number for illegal reporting of recalls to have repairs that I want free of charge then proceeded to tell me my…

   NHTSA complaint #11654885 · source
2. Filed May 5, 2024KYElectrical SystemTransmission & Drivetrain

   I was driving on the highway and out of no where it threw its self into neutral and the gear indicator was flashing with a wrench and it can move for like 5 mins then does it again was told the whole MECHtrnical in the transmission

   NHTSA complaint #11587015 · source
3. Filed Apr 23, 2024CADriver Assistance & Safety TechFuel, Hybrid & EV Propulsion

   Well first off there was a recall on my year make and model but I guess it only lasted like a couple years .so twice already my fuel pump. Has needed to be replaced.which is what the recall was for .so I was driving In the fast lane on the freeway when out of nowhere my car just stalled putting me and my passenger in risk of being rammed from behind .I've had to take it too a mechanic two or three times so they can fix the same thing . I have the invoice from the repairs .…

   NHTSA complaint #11584641 · source
4. Filed May 31, 2023MDElectrical SystemEngineFuel, Hybrid & EV Propulsion

   Vehicle stalls when accelerating or traveling at high rates of speed and it will lose power. It bumps and jolts to life. My RPM shoots up and and down. It lags to accelerate when the gas pedal is pressed to accelerate it suddenly jolts. Battery, Epc light, as well as engine light come on immediately.

   NHTSA complaint #11524594 · source
5. Filed Nov 24, 2022FLEngine

   I'm part of a class action lawsuit where I was denied after sending all of the pertinent information the attorney's requested. I have all documentation of the correspondence which was requested with contact information to the Volkswagen company and other recipients. The class action is "Engine Water Pump Settlement". The water pump was faulty in this vehicle and many others of this model. It was deemed a safety concern by the federal government of the United States. This has…

   NHTSA complaint #11494787 · source
6. Filed Sep 9, 2021NVFuel, Hybrid & EV Propulsion

   I have a VW CC 2012 --Vin [XXX]-- I have 87K and since 40K , I am going on my 3rd fuel pump, I only put in Premium gas with a fuel injector cleaner every 6K miles, I am not sure if this warrants investigation but I am putting this out there in case there are similar cars in this class/model. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

   NHTSA complaint #11432236 · source
7. Filed Aug 1, 2021FLAirbagsElectrical SystemSteering

   The Power Steering keeps failing while driving. It is available for inspection, ASAP. This is a very dangerous hazard to lose the ability to steer the vehicle at any speed. I have not taken to my mechanic, yet. I have read all sorts of problems with steering since the Takata Air Bag Replacement Recall. Ever since the AirBag Replacement, many of my warning lights have been illuminated. The Dealer told me it is due to the Sensors on my Tires. I see they were previously…

   NHTSA complaint #11427345 · source
8. Filed Jul 29, 2021OKFuel, Hybrid & EV Propulsion

   I got this car like 2 months and I had nothing but problems...the check engine light has been on since I bought the car the tire message has been on since I got the car now since this last week I have a red flashing oil. Light come on and it says low oil pressure turn engine off and check the manual something like that. Plus about a month ago I took it to vw dealer ship they fix the exhaust manifold supposedly it was under warranty or something like that so I didnt have to…

   NHTSA complaint #11426982 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology