2012 Volkswagen Passat problems, complaints & recalls

2012 Volkswagen Passat recalls (11)

• Recall 24V834000Oct 30, 2024248,330 vehicles
  AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Beetle, Beetle Convertible, 2012-2014 Passat, 2017 Passat Wagon, and 2006-2007 Passat Sedan vehicles. The driver's side frontal air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

  Remedy: Dealers will replace the driver's side front air bag module, free of charge. Owner notification letters were mailed December 4, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69EG, 69GQ, and 69E6.

• Recall 19V862000Dec 4, 2019226 vehicles
  AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

  Remedy: Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5.

• Recall 19V389000May 22, 2019662,185 vehicles
  EXTERIOR LIGHTING:HEADLIGHTS

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

  Risk: Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.

  Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.

• Recall 18V329000May 16, 2018252 vehicles
  UNKNOWN OR OTHER

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

  Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

  Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

• Recall 18V148000Mar 6, 2018363,713 vehicles
  AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

  Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

  Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.

• Recall 17V309000May 11, 201784,262 vehicles
  ENGINE AND ENGINE COOLING:ENGINE:DIESEL · POWER TRAIN:DRIVELINE:DRIVESHAFT

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Passat vehicles, equipped with diesel engines and Direct-Shift Transmissions (DSG). The vehicle's underbody heat shield may not be long enough to protect the right half-shaft grease boot from heat, potentially resulting in a grease leak.

  Risk: If the leaking grease contacts a heated surface, such as the exhaust system and/or the diesel particulate filter (DPF), it could increase the risk of fire.

  Remedy: Volkswagen will notify owners, and dealers will replace the driveshaft heat shield, free of charge. The recall began on July 7, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 23W5.

• Recall 16V171000Mar 24, 201691,442 vehicles
  ELECTRICAL SYSTEM:WIRING

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2014 Passat vehicles equipped with TDI engines. Due to improperly assembled wire seals in a connector for an underbody sensor, water may enter and corrode the electrical connectors of the sensor, causing an electrical short.

  Risk: An electrical short can cause the electrical connectors of the sensor to overheat, increasing the risk of a fire.

  Remedy: Volkswagen will notify owners, and dealers will inspect the connector, replacing it as necessary, free of charge. The recall began in September. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 23T3.

• Recall 16V078000Feb 10, 2016659,493 vehicles
  AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

  Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

  Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

• Recall 15V483000Aug 4, 2015415,825 vehicles
  AIR BAGS:FRONTAL

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

  Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

  Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

• Recall 14V125000Mar 17, 2014150,201 vehicles
  EXTERIOR LIGHTING:HEADLIGHTS

  Volkswagen Group of America (Volkswagen) is recalling certain model year 2012-2013 Passat vehicles manufactured January 2011 through November 2012. In the affected vehicles, the low beam headlight bulb may become loose and lose electrical contact.

  Risk: A loss of low beam headlights may reduce the driver's visibility and increase the risk of a crash.

  Remedy: Volkswagen notified owners, and dealers will replace the bulb holder, free of charge. The recall began in May 2014. Owners may contact Volkswagen at 1-800-822-8987. Volkswagens recall number associated with this campaign is 94G8/7V.

• Recall 12V146000Apr 5, 2012153 vehicles
  FUEL SYSTEM, DIESEL

  Volkswagen is recalling certain model year 2012 passat vehicles, manufactured from january 18, 2011, through june 1, 2011. During assembly, these vehicles were built with a diesel fuel filter element that may not seal correctly.

  Risk: Over time, or after certain driving distances, these vehicles are susceptible to fuel leakage. Leaking fuel, in the presence of an ignition source, may lead to a fire.

  Remedy: Volkswagen will notify owners, and dealers will replace the diesel fuel filter elements, free of charge. The safety recall began on april 27, 2012. Owners may contact volkswagen at 1-800-822-8987.

NHTSA defect investigations

• EA18003Opened Apr 18, 2018Open

  Air Bag Clockspring Failure

  In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel…

• RQ17009Opened Nov 13, 2017Closed May 4, 2018

  Air Bag Clockspring Failure

  In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel…

• PE15010Opened Mar 24, 2015Closed Sep 28, 2015led to recall 15V483000

  Air Bag Clockspring Failure

  The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within the steering column that incorporates a spiral conductor (a ribbon cable) to electrically connect the steering wheel to the vehicle's electrical system while allowing for the turning of the steering wheel.Complainants alleged that that the clock spring failed while driving and without warning.When the SCCM fails electrically, an air bag war…

Recent 2012 Volkswagen Passat complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Sep 30, 2026CTAirbagsDriver Assistance & Safety Tech

   I received a recall for the airbag. No lights were on in my car, so I brought in in for the service. I picked up my car, it seemed ok. I went to the gym. When I restarted my car every single light was on on the dashboard. When I brought it back to the dealer they said "oh its the ABS module they just go" and they are expensive to replace. I think they broke the module when they did the airbag. They offered to get me a rebuilt one, so I had it put in. Now when it rains my…

   NHTSA complaint #11768138 · source
2. Filed Aug 3, 2026185,000 miCOAirbags

   The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags). The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, but the dealer refused to perform the repair until the contact paid for a diagnostic test for an internal communication error code. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure…

   NHTSA complaint #11754408 · source
3. Filed May 15, 2026TXElectrical SystemTransmission & Drivetrain

   I own a 2012 Volkswagen Passat [VIN [XXX] ] with approximately 1315xx miles. On December 17, 2025, I took the car to Rockwall County Volkswagen for three recalls. The car was running and was driven 9.5 miles to the dealership under its own power. I left the engine running when I left the it with the service advisor. When I returned to retrieve the car the following day, the service advisor informed me the car would not start. Their explanation shifted within the same…

   NHTSA complaint #11738147 · source
4. Filed Mar 1, 2026TXWheels & Tires

   The tire size is 235/45r18 and the tread is coming off, we just noticed it and there has not been any accident nor incident

   NHTSA complaint #11721277 · source
5. Filed Dec 9, 2025AZElectrical System

   We would have been in a life threating situation (very cold) if we would have not walked down highway to get internet service to look up the issue. What happened. We drove up from Phoenix to the mountains in Arizona. When starting the car after a stop (to look at a heard of Elk in a pasture) the car would not start. It would briefly start for a second then die. The dash lit up with many errors. We were stranded with no cell phone service with night approaching. We walked…

   NHTSA complaint #11703929 · source
6. Filed Oct 9, 2025MDAirbags

   The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000(Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the air bags warning lights were illuminated. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure.…

   NHTSA complaint #11692378 · source
7. Filed Sep 24, 2025SCAirbags

   The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 18V148000 (AIR BAGS); however, the part to do the recall repair was not yet available. The air bag warning light illuminated and remained illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a…

   NHTSA complaint #11689492 · source
8. Filed Sep 15, 2025WIAirbags

   The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

   NHTSA complaint #11687307 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology