2019 Chevrolet Silverado 3500 problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 20 complaints with NHTSA about the 2019 Chevrolet Silverado 3500, most often about engine. There are 7 recalls for this model year.

Complaints
20
Recalls
7
Crashes
1
Fires
0
Injuries
1
Median mileage
34,250 mi
at time of problem

Key facts

  • Engine is the most-reported problem area, named in 5 of 20 complaints (25%).
  • Electrical System (5) and transmission & drivetrain (4) follow.
  • Half of the complaints that list mileage happened before 34,250 mi.
  • Owners reported 1 crash, 0 fires and 1 injury.
  • The 2019 Chevrolet Silverado 3500 has 7 recalls on file.
  • It ranks 8th of 21 Chevrolet Silverado 3500 model years by our severity-weighted complaint score (1st = worst).
  • That is 82% more complaints than the 2018 model year (11).

2019 Chevrolet Silverado 3500 problems by category

  • Other / Unknown
    5 complaints
  • Engine
    5 complaints
  • Electrical System
    5 complaints
  • Transmission & Drivetrain
    4 complaints
  • Driver Assistance & Safety Tech
    3 complaints
  • Brakes
    3 complaints
  • Fuel, Hybrid & EV Propulsion
    2 complaints
  • Acceleration & Cruise Control
    2 complaints
  • Airbags · 1 crash
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Electrical system5
Power train4
Unknown or other4
Service brakes3
Engine3
Forward collision avoidance: automatic emergency braking2
Vehicle speed control2
Fuel/propulsion system2

When problems happen (mileage)

2Under 10k10k–30k30k–60k260k–100k100k–150k150k+
Mileage at the time of the problem, for 2019 Chevrolet Silverado 3500 complaints that list mileage.

2019 Chevrolet Silverado 3500 recalls (7)

  • Recall 26V325000May 21, 20264,315 vehicles
    AIR BAGS

    General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2019 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles. The left-side or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.

    Risk: A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.

    Remedy: Dealers will replace both RRAB modules, free of charge. Owner notification letters were mailed June 24, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262557310. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026. This recall expands previous NHTSA recall number 26V166.

  • Recall 26V166000Mar 19, 20262,819 vehicles
    AIR BAGS

    General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2019 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 Crew Cab vehicles. The left or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.

    Risk: A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.

    Remedy: Dealers will replace the left and right-side RRAB modules, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262549710. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.

  • Recall 25V432000Jun 26, 20251,658 vehicles
    AIR BAGS

    General Motors (GM) is recalling certain 2018 GMC Sierra 1500, 2019 Sierra 2500, 3500, Chevrolet Silverado 3500, and Chevrolet Silverado 2500 and 2018 Chevrolet Silverado 1500 Crew Cab vehicles. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.

    Risk: A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increases the risk of injury or crash.

    Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed July 23, 2025. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252513060.

  • Recall 24V756000Oct 10, 20242,061 vehicles
    AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

    General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.

    Risk: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

    Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC Customer Service at 888-988-7267. GM's number for this recall is N242474500.

  • Recall 23V047000Feb 2, 202322,132 vehicles
    FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

    General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.

    Risk: An engine stall increases the risk of a crash.

    Remedy: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030.

  • Recall 21V496000Jul 1, 2021338,020 vehicles
    EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

    General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.

    Risk: An electrical short-circuit can increase the risk of a fire.

    Remedy: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.

  • Recall 19V328000Apr 25, 2019318,374 vehicles
    ENGINE

    General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.

    Risk: A short-circuit may damage the engine components and increase the risk of fire.

    Remedy: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.

Recent 2019 Chevrolet Silverado 3500 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed May 29, 202660,000 miCAEngine
    The contact owns a 2019 Chevrolet Silverado. The contact stated that on several occasions at various speeds, the contact observed an exhaust odor coming into the cabin of the vehicle from the vents. The vehicle was taken to two dealers where the failure was not able to be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.
    NHTSA complaint #11740851 · source
  2. Filed Mar 5, 2026MTTransmission & Drivetrain
    Very hard downshift of transmission caused rear wheels to break traction on icy road. Vehicle slid sideways across the road nearly going over the edge of a steep downgrade.
    NHTSA complaint #11722199 · source
  3. Filed Feb 3, 2026MIElectrical SystemEngineFuel, Hybrid & EV Propulsion
    Def pump and heater module had burned terminals. This caused failure to the def pump and heater module. This was the second instance of this happening on this truck in roughly 40,000 miles. Burned terminals can start electrical fires that are a danger to occupants and others in the vicinity. Failure of this system forces a drop in speed after so many miles that make you a danger on the road.
    NHTSA complaint #11715205 · source
  4. Filed Oct 29, 2025AZElectrical SystemEngine
    There is a common and very dangerous electrical wire routing problem on my vehicle, along with 3 dozen others and my dads (separate but same truck) i confirmed with (FB group for owners of 17-19 L5P GMC diesel trucks) where the alternator positive wire from the alternator to the battery is run right along and across a rather sharp part of molding from the air intake tube. This routing location and rough intake plastic molding rubs through the alternator wire creating a…
    NHTSA complaint #11696384 · source
  5. Filed Oct 22, 2025IDDriver Assistance & Safety TechFuel, Hybrid & EV PropulsionAcceleration & Cruise Control
    Driving at hiway speed and towing a 40' travel trailer the transmission failed and put my family in grave danger. GM is aware of this issue as they have issued a service bulletin due to an engineering flaw.... ( transfer case input and out put shaft failure) This needs to be a recall before someone is killed or injured ( wheels locking up at hiway speeds)
    NHTSA complaint #11694954 · source
  6. Filed Aug 27, 202563,000 miWACrash1 injuredAirbags
    The contact, who owns a 2019 Chevrolet Silverado 3500, reported an incident that occurred while driving at approximately 35 MPH. A semi-truck, backing out of a warehouse across three lanes, collided with the driver's side of the contact's vehicle, causing damage to the entire left side. Despite the impact, no airbags were deployed. The collision exacerbated the contact's existing lower back and spine injuries, necessitating medical attention and ongoing physical therapy. A…
    NHTSA complaint #11683400 · source
  7. Filed Jul 31, 2025FLBrakesDriver Assistance & Safety TechElectrical System
    1st incident: When driving the vehicle dashboard shut off, no indicators working such as speedometer, gauges etc and brakes were not working, luckily I was in a 60 miles an hour zone so I had to just let the vehicle come to a gravity stop. To turn off the engine and start it back up again. 2nd incident: when driving the dash lights turned off and on like flickering on and off and all the gauges mentioned above did not work, and brakes did not work. This is very scary! All…
    NHTSA complaint #11677598 · source
  8. Filed Jan 26, 2025TXEngine
    I continually receive a “Low coolant “ warning on my dash. While the truck was under warranty, the dealership replaced the coolant reservoir which contains the coolant level sensor. Now that my vehicle is no longer under warranty they refuse to fix the problem unless I pay for it. The dealership has refused to acknowledge that there is a problem even after replacing it three times.
    NHTSA complaint #11638614 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology