2024 Chevrolet Silverado 3500 problems, complaints & recalls

2024 Chevrolet Silverado 3500 recalls (3)

• Recall 24V894000Nov 26, 2024131,231 vehicles
  LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

  General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

  Risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

  Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

• Recall 24V060000Feb 1, 2024570,434 vehicles
  LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

  General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

  Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

  Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

• Recall 23V549000Aug 3, 20233,893 vehicles
  STEERING

  General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

  Risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

  Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

Recent 2024 Chevrolet Silverado 3500 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Oct 3, 2026COWheels & Tires

   LT235/80R17 I had the inside dual tire separate and blow out causing damage to my vehicle I was pulling a trailer on interstate and took a bit to find a place to safely get off highway I contacted kenda per my tire shop instructions they wanted me to send them the tire which I sent what was left of it and they came back denying the claim said I drove with low air pressure I have tpms sensors so I would have known if I had a low tire pressure in the meantime I bout two new…

   NHTSA complaint #11768651 · source
2. Filed Sep 8, 2026FLEngineFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   The Engine Cooler has a know defect that GM has put out service bulletins for. The engine cooler is cracking, mixing oil and antifreeze that is creating a sludge that runs thru the entire system. GM wants techs to attempt to clean/flush the engine before they approve a new engine to be ordered under warranty. GM is aware of the problem and there should be a recall out on the problem according to the service manager I spoke with at the dealership my truck is at currently. I…

   NHTSA complaint #11762702 · source
3. Filed Aug 14, 2026CODriver Assistance & Safety TechElectrical System

   The infotainment/control module in my 2024 Silverado 3500HD failed unexpectedly while I was traveling cross-country. The module is available for inspection upon request. Prior to the failure, I did not receive any warning lamps or messages. When the system failed, I lost access to multiple camera systems integrated into the vehicle, including backup and visibility-assistance cameras used to aid lane changes, parking, maneuvering, and identifying obstacles around the truck.…

   NHTSA complaint #11756996 · source
4. Filed Jul 7, 2026WICrashTransmission & Drivetrain

   moved the truck on to the lawn and put it in park turned truck off. got out of the truck and went into the garage and 5 min later came out and saw the truck started to roll and went 50 ft and hit a tree.

   NHTSA complaint #11748695 · source
5. Filed Jul 2, 2026MITransmission & Drivetrain

   Transmission has shifting issues (hard shifts) . Vehicle is available for inspection upon request. Safety could be an issue if the transmission fails while driving that could cause harm to the vehicle driver and put others at risk. Vehicle is scheduled for inspection however the dealer is very backlogged.

   NHTSA complaint #11747903 · source
6. Filed Jun 15, 2026FL1 injuredElectrical System

   I was driving down the XXX Expressway Sunday, XXX, with my children in my vehicle. This is a very heavily traveled highway in [XXX] with heavy traffic. My 2024 Chevy Silverado 3500 Diesel HD Truck with 25,500 miles suddenly started throwing multiple codes, lost power, and steering. Fortunately I was able to "roll into" the emergency lane while muscling the steering in that direction and engaged the emergency brake. My other son was following shortly behind me in his vehicle…

   NHTSA complaint #11744238 · source
7. Filed Mar 31, 2026NEBrakesElectrical SystemLighting

   Trailer brakes and lights come and go. I start with having everything then loose brakes and lights when I’m driving. This is apparently a known issue that they have a fix for but I have never received anything about a recall.

   NHTSA complaint #11728285 · source
8. Filed Mar 30, 2026MNTransmission & Drivetrain

   REAR WHEEL LOCKUP: While driving down the highway pulling a loaded trailer the rear wheels locked up, GM has an open recall on 2020-2022 models but denies its an issue with the 2024 model, my dealership pushed a “software update” but that does not fix the faulty transmission valve body issue, it just overrides the safety features that were designed to protect the transmission. I have a video of it occurring while slowing down for a stop sign when it did it the second time to…

   NHTSA complaint #11728036 · source

Compare the 2024 Chevrolet Silverado 3500 with another vehicle →

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology