2017 Chevrolet Suburban problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 107 complaints with NHTSA about the 2017 Chevrolet Suburban, most often about transmission & drivetrain. There are 5 recalls for this model year.

Complaints
107
Recalls
5
Crashes
6
Fires
3
Injuries
6
Median mileage
69,000 mi
at time of problem

Safety warning: at least one recall for this vehicle tells owners not to drive it until it is repaired. Check your VIN at nhtsa.gov/recalls.

Key facts

  • Transmission & Drivetrain is the most-reported problem area, named in 38 of 107 complaints (36%).
  • Brakes (26) and engine (24) follow.
  • Half of the complaints that list mileage happened before 69,000 mi.
  • Owners reported 6 crashes, 3 fires and 6 injuries.
  • The 2017 Chevrolet Suburban has 5 recalls on file, including at least one “do not drive” warning.
  • It ranks 3rd of 20 Chevrolet Suburban model years by our severity-weighted complaint score (1st = worst).
  • That is 14% fewer complaints than the 2016 model year (125).

2017 Chevrolet Suburban problems by category

  • 38 complaints
  • Brakes · 4 crashes
    26 complaints
  • 24 complaints
  • Electrical System
    18 complaints
  • Other / Unknown
    11 complaints
  • Acceleration & Cruise Control · 1 crash
    6 complaints
  • Fuel, Hybrid & EV Propulsion
    6 complaints
  • Driver Assistance & Safety Tech
    5 complaints
  • Steering
    4 complaints
  • Airbags · 1 crash
    2 complaints
  • Lighting
    2 complaints
  • Suspension
    2 complaints
  • Visibility & Wipers
    1 complaints
  • Seats & Seat Belts
    1 complaints
  • Body & Structure
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Power train38
Service brakes24
Engine24
Electrical system18
Unknown or other11
Vehicle speed control6
Fuel/propulsion system4
Steering4

When problems happen (mileage)

2Under 10k210k–30k1430k–60k1260k–100k8100k–150k3150k+
Mileage at the time of the problem, for 2017 Chevrolet Suburban complaints that list mileage.

2017 Chevrolet Suburban recalls (5)

  • Recall 26V289000May 7, 202666 vehiclesDo not drive
    POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

    General Motors, LLC (GM) is recalling certain 2026 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, and GMC Sierra 1500, Yukon, and Yukon XL vehicles with four-wheel (4WD) or all-wheel drive (AWD), and certain 2015-2020 Suburban, Escalade, Escalade ESV, Yukon, Yukon XL, and Tahoe vehicles. A component missing from the drivetrain transfer case may cause the front and/or rear wheels to lock up without warning to the driver.

    Risk: Front or rear wheel lockup increases the risk of a crash.

    Remedy: Owners are advised not to drive their vehicle until the remedy is completed. Dealers will inspect and, if necessary, replace the transfer case assembly, free of charge. Owner notification letters were mailed May 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N262557620. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 7, 2026.

  • Recall 19V761000Oct 24, 2019652,967 vehicles
    ELECTRONIC STABILITY CONTROL (ESC) · SERVICE BRAKES · SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING

    General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.

    Risk: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.

    Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.

  • Recall 19V645000Sep 6, 20193,456,719 vehicles
    SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

    General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.

    Risk: As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.

    Remedy: GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.

  • Recall 17V033000Jan 12, 2017214 vehicles
    VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

    General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Suburban HD vehicles. These vehicles were assembled with a convex right-hand outside mirror, instead of with a non-convex (flat) right-hand outside mirror. As such, these vehicles fail to comply with the requirements of Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."

    Risk: If equipped with the incorrect right-side rear-view mirror, the driver may misjudge the distance of other vehicles, increasing the risk of a crash.

    Remedy: GM will notify owners, and dealers will replace the convex mirror with a non-convex mirror and provide a new page for the owner's manual with the customer notification letter, free of charge. The recall began February 7, 2017. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is 17017.

  • Recall 16V651000Sep 8, 20163,640,162 vehicles
    AIR BAGS:FRONTAL · AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE · SEAT BELTS:PRETENSIONER

    General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

    Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

    Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Recent 2017 Chevrolet Suburban complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Aug 10, 202684,478 miWATowedTransmission & Drivetrain
    The contact owns a 2017 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the transmission overheating warning light illuminated. The vehicle was driven to the shoulder of the road and waited for the engine to cool down. The contact stated that the failure reoccurred. The failure reoccurred every 15–20 miles while driving. In addition, the contact stated that eventually the vehicle stopped driving forward. The vehicle was towed to the dealer…
    NHTSA complaint #11756021 · source
  2. Filed Jul 19, 2026VAElectrical System
    The infotainment system started taking ghost inputs. We replaced the screen and the ghost inputs are still there. The Human interface module has gone bad. There are many reports of this happening to chevys of similar years. Chevy dealership told me we need to replace the whole system for over $1200. I first started having this problem in 2024. It changes radio stations, moves the display screen, and tries to activate other buttons on the screen. Has also tried to call onstar.
    NHTSA complaint #11751425 · source
  3. Filed Jun 26, 2026NCBrakes
    when applying the brakes and come to a complete stop and when you try to apply the brakes you have no power assist and when backing up if you apply the brakes more then once you have no power assist.
    NHTSA complaint #11746786 · source
  4. Filed Jun 17, 2026125,000 miFLTransmission & Drivetrain
    The contact owns a 2017 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle suddenly came to a complete stop. There was no warning light illuminated. The contact attempted to accelerate, and the vehicle drove sluggishly as if the tires were flat. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission and motor mounts needed to be replaced. The vehicle was…
    NHTSA complaint #11744890 · source
  5. Filed Jun 10, 2026NYTransmission & Drivetrain
    I am writing to formally report a critical safety defect in the vehicle’s transmission system. While driving, the vehicle began experiencing severe vibrations, accompanied by an abnormal increase in engine RPMs, while the vehicle failed to accelerate appropriately. The vehicle became unresponsive, limiting my speed to 15-20 mph. This forced me to make frequent stops every 6-7 minutes to allow the transmission to cool down, as the car would not sustain normal speeds. ​This…
    NHTSA complaint #11743335 · source
  6. Filed May 29, 2026MO1 injuredFuel, Hybrid & EV Propulsion
    What component or system failed or malfunctioned, and is it available for inspection upon request? The fuel delivery system has failed. Specifically, the fuel lines are leaking at the connection point on the top of the fuel tank. The vehicle and the affected components are currently available for inspection upon request. How was your safety or the safety of others put at risk? This defect poses an immediate fire and life-safety hazard. Because the fuel leaks while the…
    NHTSA complaint #11740901 · source
  7. Filed May 28, 2026FLFireElectrical System
    On [XXX], our car was parked for 5 hours at a public marina. [XXX], Miami, Fl 33138. At 316 pm the MIami Dade Fire Rescue arrived promptly to put out the car fire. There is a fire station on scene. It seems to have started at center console. We serviced the car 1/19/2026, a thermostat in the engine. The engine was not the source of the fire. We also recieved a "green" clean check list on the car except to check tire pressure monitor. This electrical fire started center…
    NHTSA complaint #11740528 · source
  8. Filed Apr 8, 2026TXFireEngine
    I was driving in [XXX] on 1604 and the car was driving fine and out of nowhere. The car started shaking while on the highway for about seven8 seconds and then I heard an explosion smoke and fire. I pulled to the side. The car was on fire. The whole car was on fire within a minute or two I always took care of the car. Don’t understand how that happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
    NHTSA complaint #11729857 · source

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Other 2017 Chevrolet models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology