2024 Chevrolet Suburban problems, complaints & recalls

2024 Chevrolet Suburban recalls (1)

• Recall 25V274000Apr 24, 2025597,571 vehicles
  ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

  General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.

  Risk: Engine failure increases the risk of a crash.

  Remedy: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.

NHTSA defect investigations

• EA26005Opened Aug 20, 2026Open

  Loss of motive power due to engine failure post recall remedy

  On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001.  This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued Recall 25V-274 to address concerns of engine failure in the L87 engines produced between March 1, 2021 and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issue. GM’s reca…

• RQ26001Opened Jan 16, 2026Closed Aug 20, 2026

  Loss of motive power due to engine failure post recall remedy

  On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001.  This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued Recall 25V-274 to address concerns of engine failure in the L87 engines produced between March 1, 2021 and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issue. GM’s reca…

• EA25007Opened Oct 23, 2025Open

  Loss of motive power due to engine failure

  The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2021-2024MY Chevrolet Suburban and Tahoe, GMC Yukon/Yukon XL, and Cadillac Escalade/Escalade ESV vehicles. The subject engine failures were investigated as part of a Preliminary Evaluation (PE25001).  GM determined that these engine failures were due to…

• PE25001Opened Jan 16, 2025Closed Oct 23, 2025led to recall 25V274

  Loss of motive power due to engine failure

  On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and in some cases more severe consequences such as broken connecting rods leading to engine damage, or engine failure. If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing…

Recent 2024 Chevrolet Suburban complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Oct 7, 2026ILEngine

   Radiator was cracked and leaking at 42,000 miles. GM is well aware of the known failure, but has failed to issue a recall

   NHTSA complaint #11769488 · source
2. Filed Sep 15, 2026OHWheels & Tires

   Subject: Formal Safety Complaint—Cracked 22-Inch Polished Aluminum Wheels on 2024 Chevrolet Suburban To Whom It May Concern: I am submitting a formal complaint concerning repeated failures of the original 22-inch polished aluminum wheels installed on my 2024 Chevrolet Suburban, which I purchased new. Two wheels have cracked without any known impact, collision, road-hazard event, or other incident that would reasonably explain the damage. The first wheel cracked at…

   NHTSA complaint #11764518 · source
3. Filed Sep 14, 2026MTEngine

   While driving down a two-lane blacktop road at 70 MPH (the posted speed limit) the engine, a 6.2 L L87 with a little over 15,000 miles, grenaded and seized. At the time I recall a warning message that said something like "engine shutdown". Fortunately the electronic transmission self-shifted into neutral so the car could coast to a stop. Had it not done this a loss of control would have been likely at this speed. The vehicle was towed to the local Chevrolet dealer in…

   NHTSA complaint #11764157 · source
4. Filed Sep 3, 2026VAEngine

   Vehicle brought to Chevrolet dealer for recall# N252494000 at 27,626 miles. Vehicle passed inspection and oil replaced per recall. Despite engine passing and recall complete the engine failed at 29,861 miles requiring an engine replacement which was provided under warranty. The failed engine was taken by GM.

   NHTSA complaint #11761811 · source
5. Filed Aug 25, 2026INEngine

   This an addendum to my original submission. Took my 2024 Chevy Suburban the the dealership XXX, my engine making unusual noises. Due to the severity of the sounds vehicle was towed to dealership in [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint #11759531 · source
6. Filed Jun 9, 202658,277 miVACrashTowedSteering

   The contact owns a 2024 Chevrolet Suburban. The contact stated that while driving at approximately 30 MPH, the steering wheel locked at an angle, and the message "Power Steering Not Active" was displayed, causing the vehicle to strike a curb. The steering column, control arm, radiator, fender, and wheel were significantly damaged due to the incident. The vehicle was then towed to a dealer, where it was diagnosed that the power steering module had failed and needed to be…

   NHTSA complaint #11742905 · source
7. Filed May 12, 2026TXEngine

   On May 2, 2026, while the vehicle was in operation, the engine suddenly shut off without warning. At the time of failure, the instrument panel remained illuminated; however, the vehicle would not restart. In an effort to resolve the issue, the battery was replaced, but this did not correct the problem. The vehicle was then towed to a local Chevrolet dealership for further inspection and diagnosis. Following their assessment, I was informed by the dealership’s service…

   NHTSA complaint #11737261 · source
8. Filed May 11, 2026PAOther / Unknown

   1. Sunroof 2. Driving on 81 N slightly past the Middlesex exit at highway speeds. My 4 minor children and I heard what sounded like a large balloon popping inside my car. Upon further inspection, my sunroof spontaneously exploded. Absolutely nothing hit our car. The more research I’m doing, this is a known issue with GM manufactures and they have done nothing to correct this issue. 3. I’m working on getting a repair scheduled, once we figure out if it’s under warranty or we…

   NHTSA complaint #11736953 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology