2014 Dodge Durango airbags problems

Related recalls

• Recall 14V643000Oct 14, 2014126,532 vehicles
  AIR BAGS · SEAT BELTS

  Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light “MIL” should illuminate to initially warn drivers of a failure.

  Risk: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.

  Remedy: Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.

What owners say

1. Filed Jun 16, 2026KSAirbagsElectrical System

   Airbag service light has come on and upon reading appears to be a major issue among any 2014 dodge durango with the vin starting with 1C4RD…. But not on a recall. Appears to be a bad OCR. Unsure why other Chrysler made vehicles known with this issue were recalled but not the 2014 dodge durangos Very concerning that the airbags won’t deploy if in an accident

   NHTSA complaint #11744624 · source
2. Filed Feb 27, 2026CA1 injuredAirbagsSeats & Seat Belts

   On February 6, 2026, while driving my 2014 Dodge Durango at normal speed, the driver’s seat headrest suddenly and unexpectedly deployed/exploded, striking the back of my head. The force of the impact caused my head to snap forward, resulting in soft-tissue and muscle injuries to my neck and upper back. I sought medical evaluation following the incident and was diagnosed with soft-tissue injury/whiplash. Treatment has included diagnostic imaging, prescription medication, and…

   NHTSA complaint #11721043 · source
3. Filed Jul 17, 2025100,000 miFLAirbags

   The contact owns a 2014 Dodge Durango. The contact stated that while driving at an undisclosed low speed through a parking area, the passenger's side seat headrest deployed inadvertently and hit the passenger in the back of the head. No warning lights were illuminated. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. After investigating the failure, the contact related the failure to Chrysler Campaign Number: X88. The manufacturer was not…

   NHTSA complaint #11674356 · source
4. Filed Jul 7, 2024WAAirbagsSeats & Seat Belts

   Passenger side active headrest deployed without accident while sitting in driveway no one in or around vehicle and also not running.

   NHTSA complaint #11599856 · source
5. Filed May 7, 2024GAAirbags

   The passenger head restraint deployed while driving on a smooth road at about 30 mph. No crash or unusual road conditions.

   NHTSA complaint #11587474 · source
6. Filed Sep 22, 2023CO1 injuredAirbagsOther / UnknownSeats & Seat Belts

   Sitting at drive through and driver headrest exploded and hit me in the back of the head. Thank God I was not moving at the time and my car was in park or I may have wrecked! Startled me and I was dazed and confused because I couldn’t figure out what had happened! This just happened a few hours ago so I have not been able to report it or have it checked out. I did take several pictures. There were no warnings or anything and it just happened as I was sitting there! If I had…

   NHTSA complaint #11546116 · source
7. Filed Mar 9, 2023FLAirbags

   Driverside front headrest just popped for no reason. Loading kids in suv and it just popped, march 8th 2023 no reason or explination i contacted crysler corp they told me there is nothing they can do to help me and that its not covered they can give a price on a new headrest

   NHTSA complaint #11511053 · source
8. Filed Mar 1, 2023MSAirbagsOther / UnknownSeats & Seat Belts

   The passenger head rest popped/exploded and juts forward and will not close back. I was advised that it is an airbag recall issue. However after checking my vin nothing is shown listed here. On a google search it says there is a ten year unlimited mile recall.

   NHTSA complaint #11509764 · source
9. Filed Aug 28, 2022PAAirbagsBrakesElectrical System

   Service airbag system, service antilock brakes, service transmission, service shifter suddenly appear. Ater pulling over and turning it off the car went dead. Just spent $1500 for a new computer and two days later I have service airbag system. I have videos of the chaos. If this car is in an accident the airbags will not go off and passengers will be unprotected. The electrical issues in this car are beyond comprehension. Chrysler needs to take responsibility before it…

   NHTSA complaint #11481647 · source
10. Filed Mar 23, 202250,000 miCAAirbagsSeats & Seat Belts

    The contact's wife owns a 2014 Dodge Durango. The contact stated while his daughter was driving 65-70 MPH, she heard a loud popping sound. The contact's daughter veered to the side of the road and inspected the vehicle but could not determine the cause of the popping sound. Upon returning inside the vehicle, the contact's daughter noticed that the front passenger's side headrest had independently deployed. There was no warning light illuminated. The contact's daughter…

    NHTSA complaint #11457945 · source
11. Filed Dec 13, 2021LAAirbagsElectrical System

    In October 2014, a recall was called for some 2014 Dodge Durangos and Jeep Grand Cherokees because a electrical issue where the air bag light intermittently comes on and turns off repeatedly. My vehicle was not included but it is having the same issue which almost seems like a short in wiring. This is an issue that widely discussed in the Durango chat as other people are told as well that their 2014 is not included but they have the same issue.

    NHTSA complaint #11443553 · source
12. Filed Oct 26, 2021CA1 injuredAirbags

    The active head restraint system deployed on passenger side while sitting at a traffic light with no warning or impact to another vehicle. I was the passenger when the headrest blew out causing my head to jerk forward and straining my neck. I have an appointment scheduled at the Dodge dealership in Thousand Oaks, CA on 11/5/2021 at 9:30am. No warning lamps or systems whatsoever.

    NHTSA complaint #11438209 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology