2021 Ford Edge driver assistance & safety tech problems

Related recalls

• Recall 26V124000Mar 3, 2026849,310 vehicles
  BACK OVER PREVENTION:SOFTWARE

  Ford Motor Company (Ford) is recalling certain 2021-2026 Ford Bronco and 2021-2024 Ford Edge vehicles. The Accessory Protocol Interface Module (APIM) may overheat and shutdown, which can prevent the rearview camera image from displaying as intended.

  Risk: A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

  Remedy: The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 13, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S09. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

• Recall 25V315000May 9, 20251,076,138 vehicles
  BACK OVER PREVENTION:SOFTWARE

  Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

  Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

  Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

• Recall 25V160000Mar 14, 20252,290 vehicles
  BACK OVER PREVENTION:SOFTWARE

  Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles previously repaired incorrectly under recall number 22V-151. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.

  Risk: A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

  Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S28.

• Recall 22V151000Mar 11, 202278,376 vehicles
  BACK OVER PREVENTION:DISPLAY FUNCTION · BACK OVER PREVENTION:SOFTWARE

  Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.

  Risk: A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

  Remedy: The rearview camera software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S14.

What owners say

1. Filed Aug 28, 2026MDDriver Assistance & Safety Tech

   The contact owns a 2021 Ford Edge. The contact received notification for NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to perform the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to a dealer, where the contact was informed that the USB port needed to perform the software update was defective. The dealer did not provide the…

   NHTSA complaint #11760227 · source
2. Filed Aug 25, 2026OHDriver Assistance & Safety TechElectrical SystemVisibility & Wipers

   The “fix” for the rear camera has not resolved the issue. My rear camera worked for a short time after the fix was downloaded, but then stopped working. I don’t know what to do to fix it.

   NHTSA complaint #11759598 · source
3. Filed Feb 6, 202644,403 miGADriver Assistance & Safety Tech

   The contact owns a 2021 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention). The contact had taken the vehicle to a local dealer, who was unable to complete the recall repair because the dealer was waiting on an Override Code from the manufacturer. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the issue…

   NHTSA complaint #11716288 · source
4. Filed Feb 3, 202629,821 miOHDriver Assistance & Safety Tech

   The contact owns a 2021 Ford Edge. The contact had received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the local dealer and the manufacturer were contacted, and informed the contact that the VIN was not associated with the recall. The contact explained that a recall letter was removed from the manufacturer and was informed that the VIN was not associated with the recall. The contact stated that the rear-view camera experienced failure…

   NHTSA complaint #11715212 · source
5. Filed Jan 9, 202660,000 miILDriver Assistance & Safety Tech

   The contact owns a 2021 Ford Edge. The contact had received notification of NHTSA Campaign Number: 25V315000 (BACK OVER PREVENTION). The contact stated that the infotainment screen occasionally glitched or displayed a blank screen whenever a call was received or while the radio was activated. The contact stated that on several occasions the screen glitched while driving. No warning lights were illuminated. The vehicle was not taken to the dealer nor an independent mechanic.…

   NHTSA complaint #11709954 · source
6. Filed Dec 16, 2025NJDriver Assistance & Safety TechOther / Unknown

   Subject: Complaint Regarding Ford Safety Recall 25S28 – Unresolved APIM Module Issue Vehicle Information: Year/Model: 2021 Ford Edge Recall: Ford Safety Recall 25S28 Defect: Rear-view camera and APIM module software malfunction. Summary of Issue: June 2025: Attempted recall repair; dealer stated recall was on hold. August 2025: Received another recall notice but delayed repair since no issues were present. November 2025: Navigation system, CarPlay, and infotainment screen…

   NHTSA complaint #11705322 · source
7. Filed Sep 16, 2025MIDriver Assistance & Safety Tech

   I bought a CPO 2021 ford edge titanium from lasco ford of Fenton Mi. When purchasing the vehicle the salesperson repeatedly kept saying the car was clean with a clean car fax checked out by their mechanics but did NOT tell me the vehicle has an open safety recall which me and my wife weren’t told or seen on the car fax not to mention the car broke down right away after we left the dealership at 9:30 at night after closing which in Michigan selling a CPO vehicle with an open…

   NHTSA complaint #11687500 · source
8. Filed Sep 8, 2025MIDriver Assistance & Safety Tech

   The contact owns a 2021 Ford Edge. The contact stated that the rearview camera intermittently went blank while the vehicle was shifted into reverse(R). The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called the dealer to schedule an appointment for an…

   NHTSA complaint #11685766 · source
9. Filed Jul 8, 202545,000 miFLDriver Assistance & Safety TechElectrical System

   The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the infotainment center screen blacked out intermittently. A message indicating that a blocked cylinder was causing the cruise control to fail to engage was…

   NHTSA complaint #11671875 · source
10. Filed Jun 3, 2025TXDriver Assistance & Safety Tech

    The contact owns a 2021 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V160000 (Back-Over Prevention); however, the part to do the recall repair was unavailable. The vehicle was taken to two dealers; however, each dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue…

    NHTSA complaint #11664584 · source
11. Filed Jun 2, 202542,000 miARDriver Assistance & Safety Tech

    The contact owns a 2021 Ford Edge. The contact stated that while reversing, the rearview camera image was distorted. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact became aware that the VIN was included in NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000. VIN…

    NHTSA complaint #11664279 · source
12. Filed May 16, 2025OKDriver Assistance & Safety Tech

    The contact owns a 2021 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V160000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    NHTSA complaint #11661461 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology