2017 Ford Expedition driver assistance & safety tech problems

Related recalls

• Recall 25V572000Sep 3, 20251,456,417 vehicles
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

  Risk: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

  Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.

What owners say

1. Filed Aug 13, 202694,000 miGADriver Assistance & Safety Tech

   The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); but the dealer advised the contact that the recall repair could not be performed without charging for the repair. The contact stated that while in reverse(R) on several occasions, the rear-view camera screen was blue and the message "Camera not Available" was displayed. It was unknown if the vehicle was diagnosed or repaired. The manufacturer…

   NHTSA complaint #11756808 · source
2. Filed May 7, 202680,000 miGADriver Assistance & Safety Tech

   The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). The contact received notification that the remedy was available. The contact stated that the rearview camera would display a distorted image intermittently while the vehicle was in reverse(R). The contact stated that the failure had obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle…

   NHTSA complaint #11736320 · source
3. Filed Apr 7, 2026160,000 miTXDriver Assistance & Safety Tech

   The contact owns a 2017 Ford Expedition. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image would appear blank, and a camera not available warning message displayed. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed…

   NHTSA complaint #11729778 · source
4. Filed Mar 23, 202685,000 miMIDriver Assistance & Safety Tech

   The contact owns a 2017 Ford Expedition. The contact stated that while reversing, the rear-view camera display failed to function as intended. The rear-view camera displayed a black screen with lines while in operation. The failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was…

   NHTSA complaint #11726352 · source
5. Filed Mar 13, 2026100,998 miFLDriver Assistance & Safety Tech

   The contact owns a 2017 Ford Expedition. The contact stated that while reversing, the rear-view camera displayed a distorted image and squiggly lines. The vehicle was taken to a dealer to be diagnosed. The vehicle was diagnosed with rear-view camera failure. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part for the recall repair was unavailable. The contact stated that the vehicle was used to transport a disabled…

   NHTSA complaint #11724083 · source
6. Filed Feb 19, 202680,000 miNVDriver Assistance & Safety Tech

   The contact owns a 2017 Ford Expedition. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The rear-view camera image failed to function properly, and the screen was blank. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact stated that the…

   NHTSA complaint #11719152 · source
7. Filed Feb 13, 2026109,000 miTXDriver Assistance & Safety Tech

   The contact owns a 2017 Ford Expedition EL. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was intermittently distorted or inoperable while the vehicle was in reverse(R). The dealer was contacted, and a recall repair appointment was scheduled. The vehicle was taken to the dealer, where it was determined that the…

   NHTSA complaint #11717766 · source
8. Filed Feb 3, 202677,276 miTXDriver Assistance & Safety Tech

   The contact owns a 2017 Ford Expedition. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera display appeared blank but functioned intermittently. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, parts were not yet available for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired.…

   NHTSA complaint #11715360 · source
9. Filed Jan 27, 2026118,000 miAZDriver Assistance & Safety Tech

   The contact owns a 2017 Ford Expedition. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera image appeared blank, and the message “Camera not Available” was displayed. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, parts were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet…

   NHTSA complaint #11713661 · source
10. Filed Jan 26, 2026CADriver Assistance & Safety Tech

    The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The contact stated that while shifted into reverse(R), the rear-view camera screen displayed a black and fuzzy image. The vehicle was taken to the dealer, where it was diagnosed, and determined that the rear-view camera needed to be replaced; however, parts were not yet available. The manufacturer was not notified of the failure. The failure…

    NHTSA complaint #11713392 · source
11. Filed Dec 30, 2025110,000 miTXDriver Assistance & Safety Tech

    The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted or blank image while in reverse(R). The message "Rear Camera Unavailable" message was displayed. The local dealer was contacted and confirmed that parts were not available. The contact stated that the manufacturer…

    NHTSA complaint #11707792 · source
12. Filed Dec 24, 2025TXDriver Assistance & Safety TechTransmission & Drivetrain

    We were driving on the highway and suddenly lost all power. Vehicle downshifted so hard I thought someone had hit us. Then it was back to normal, driving fine. But now we had no speedometer and the check engine and wrench light were on. My wife said she had felt something like that before but it was minor and at a lower speed. It had never resulted in a check engine light or loss of speedometer. I told her to exit the highway. She was shaking like crazy because she thought…

    NHTSA complaint #11706939 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology