2018 Ford Explorer suspension problems
Updated from NHTSA data · How we count
21 owners have reported suspension problems with the 2018 Ford Explorer, 3% of all complaints about this model year. The typical problem appeared around 96,000 mi.
- Suspension complaints
- 21
- Crashes
- 2
- Fires
- 0
- Injuries
- 0
- Related recalls
- 1
- Median mileage
- 96,000 mi
Specific components reported
Suspension covers: Shocks, struts, control arms, ball joints and springs.
| Component | Complaints |
|---|---|
| Suspension | 21 |
Suspension complaints across Ford Explorer years
Mileage when the problem appeared
Related recalls
- SUSPENSION:REAR
Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.
Risk: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.
What owners say
- Filed Sep 1, 2026MITowedSuspension
The contact owns a 2018 Ford Explorer. The contact stated that while driving 55 MPH, the vehicle veered off the road toward the passenger’s side. The contact turned the steering wheel; however, the vehicle became uncontrollable, crossed into the opposite lane, and drove into a ditch. The vehicle was driven on a back road to the residence and was then towed to a dealer. The vehicle was diagnosed with a rear toe link failure associated with NHTSA Campaign Number: 26V101000…
NHTSA complaint #11761299 · source - Filed Aug 19, 2026102,000 miPASuspensionWheels & Tires
The contact owns a 2018 Ford Explorer. The contact stated that upon taking the vehicle to the dealer for service, the contact was made aware of NHTSA Campaign Number: 26V101000 (Suspension). The contact agreed to have the recall repair performed. The contact stated that approximately one month later, the contact discovered that the tread on the rear tires was shredding along the inner sidewalls. The vehicle was taken back to the dealer, and the tire failure was confirmed;…
NHTSA complaint #11757947 · source - Filed Aug 4, 2026MISuspension
On March 25, 2026, an authorized Ford dealership in Florida performed a safety recall involving the rear suspension toe links. The recall addressed a condition that Ford states can result in loss of steering control and increased crash risk. After the recall was completed, I drove approximately 1,200 miles home believing the safety defect had been corrected. After returning home, I began experiencing rear-end instability. The vehicle would sway when driving over even small…
NHTSA complaint #11754682 · source - Filed Jul 2, 2026118,000 miGASuspension
The contact owns a 2018 Ford Explorer. The contact had received notification of NHTSA Campaign Number: 26V101000 (Suspension), and the recall repair was completed. The contact stated that immediately after the recall repair, while driving on several occasions at various speeds, the rear end of the vehicle fishtailed, and the contact lost control of the vehicle. The vehicle was taken to the same dealer on several occasions; however, the failure could not be duplicated. The…
NHTSA complaint #11747980 · source - Filed Jun 9, 2026AZBody & StructureSuspension
Attempted to make an appointment on XXX with [XXX], 2121 W Bell Rd, Phoenix, AZ 85023 phone [phone removed] to have the two open safety recalls completed( 26V101 & 24v031). Could not make a service appointment because the service writer said that parts were not available and had no idea of when they would be available to fix the safety recalls. Service writer indicated they COULD NOT notify me when parts were available. I was to continuously call them for follow up as to…
NHTSA complaint #11743026 · source - Filed Mar 30, 2026CASuspension
The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 26V101000 (Suspension); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts for the recall repair were on back order. The contact called other dealers nearby and was provided the same information. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…
NHTSA complaint #11727961 · source - Filed Mar 20, 2026TXSuspension
Received Safety Recall 26S08 about rear suspension toe link. However, the new toe link design Ford provided as a remedy only fixes the breakage issue, but it is known to be "inadjustable" and causing control issues from the recall on previous model years. The new toe link will lose alignment within 6 months, and causing early wore out on rear tires. It looks like Ford's remediation is only fixing one issue to create another one. A lot of owners are switching to aftermarket…
NHTSA complaint #11725805 · source - Filed Mar 20, 2026INBody & StructureSuspension
The contact owns a 2018 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 26V101000 (Suspension); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available for the recall repairs. The manufacturer was not made aware of the issues. The contact…
NHTSA complaint #11725752 · source - Filed Mar 12, 202650,000 miTXBody & StructureSuspension
The contact owns a 2018 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (STRUCTURE) and 26V101000 (SUSPENSION); however, the parts to do the recall repair were not yet available. The contact stated that while driving 40 MPH, the passenger's side A-pillar trim detached from the vehicle. The local dealer was contacted and confirmed that the recall repairs were not available. The contact stated that on a separate occasion, the driver’s…
NHTSA complaint #11723886 · source - Filed Feb 25, 2026110,000 miMOTowedSuspension
The contact owns a 2018 Ford Explorer. The contact stated that while driving 35 MPH over a bump on a snowy road, there was an abnormal popping sound coming from the rear suspension, and the contact lost control of the vehicle. The contact stated that upon decelerating to 5 MPH, the contact was able to regain control of the vehicle and to pulled over to the side of the road. The vehicle was towed to the residence. The contact noticed that the rear driver's side tire was…
NHTSA complaint #11720433 · source - Filed Oct 21, 2025MITowedSteeringSuspension
On Saturday 10/18/2025 the rear drivers side tow link of my 2018 Ford Explorer XLT snapped while driving 70 mph under normal driving conditions on a 4-lane section of i-75 in Detroit, MI. This caused a loss of steering, and my family and almost hit the median concrete wall when it sharply veered to the left completely unexpectedly. There were no warning sounds or symptoms and happened at random on a straight away. We then spun out doing multiple 360 spins on 2 wheels, almost…
NHTSA complaint #11694871 · source - Filed Oct 22, 2024137,000 miMDSuspension
The contact owns a 2018 Ford Explorer. The contact stated while his daughter was driving approximately 35 MPH over a bump in the roadway, the steering wheel turned to the left while driving straight on the roadway. The contact stated that his daughter had not seen warning light illuminated. The contact drove to his daughter location and drove the vehicle to an independent mechanic. The mechanic diagnosed the vehicle and determined that the driver’s side rear wheel rear…
NHTSA complaint #11621195 · source
Other 2018 Ford Explorer problem areas
- Body & Structure (281)
- Other / Unknown (137)
- Engine (102)
- Electrical System (54)
- Transmission & Drivetrain (48)
- Driver Assistance & Safety Tech (32)
- Visibility & Wipers (24)
- Steering (17)
- Fuel, Hybrid & EV Propulsion (17)
- Wheels & Tires (14)
- Seats & Seat Belts (8)
- Acceleration & Cruise Control (8)
- Airbags (7)
- Brakes (7)
- Lighting (3)
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology