2017 Ford Fusion brakes problems

Related recalls

• Recall 23V162000Mar 10, 20231,280,726 vehicles
  SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

  Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

  Risk: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

  Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

What owners say

1. Filed May 22, 2026UTBrakes

   NHTSA claim # 11739491 update 05/22/2026 Young Ford Ogden Utah is refusing to execute the remedy for open safety recall 23S12 on my vehicle. They are refusing to run diagnostics test to honor the recall without paying $100 and up fee.

   NHTSA complaint #11739621 · source
2. Filed May 22, 2026UTBrakes

   NHTSA recall 23V-162/Ford recall 23S12 Vehicle suffered secondary failure of recall remedy part which caused an immediate loss of braking ability. Ford dealer refused a safety tow unless I paid for it upfront which forced me to use my personal roadside insurance. After calling local dealer to assure vehicle had arrived after being towed, dealer said they couldn't look at vehicle until Tuesday , five days later because of the weekend and holiday.

   NHTSA complaint #11739491 · source
3. Filed May 11, 2026NVBrakesTransmission & Drivetrain

   I was driving and the car just stopped it wouldn't let me put in park or drive it just stayed in neutral. And I was stuck it kept the the emergency break on. Then it wouldn't turn off all the way which caused the car to drain battery.

   NHTSA complaint #11737001 · source
4. Filed Dec 16, 2025160,000 miPABrakesTransmission & Drivetrain

   The contact owns a 2017 Ford Fusion. The contact stated that after shifting to drive(D), the vehicle erroneously rolled backwards up a slight incline. The failure had occurred on several occasions. Additionally, while driving down a hill and depressing the brake pedal, the brakes malfunctioned, the vehicle failed to stop, and drove through a 4-Way intersection and drove approximately a half mile before stopping. During the failure, the message "Transmission not in Park" was…

   NHTSA complaint #11705282 · source
5. Filed Sep 24, 2025CABrakesEngineOther / Unknown

   I am a single mother raising my 6-year-old daughter on my own. This past year has been extremely difficult, as my car has been constantly in and out of repair shops. I have spent more than $8,000 in the last year and a half on unexpected repairs, many of them involving serious safety issues. I was never informed about the recall and never received any notice. This situation has caused me a lot of stress and hardship, and I am asking for guidance and support to help me…

   NHTSA complaint #11689479 · source
6. Filed Sep 5, 2025MSCrash1 injuredTowedBrakesDriver Assistance & Safety Tech

   I had a bad car accident October 2019 going 45 mph, I push the breaks the car didn’t stop and I crashed not after a month from getting the car from drivetime on a special discount

   NHTSA complaint #11685411 · source
7. Filed Jul 19, 2025INBrakes

   On June 23, 2025, while departing my residence, I disengaged the emergency brake on my vehicle, subsequently hearing an unusual sound. Upon attempting to drive, I experienced diminished braking performance, and the brake warning indicator illuminated. The following day, I sought a professional assessment at Big O Tires. Their diagnosis identified a failure in the left brake hose, recommending the replacement of both. Following their recommendation, I proceeded with the…

   NHTSA complaint #11674695 · source
8. Filed Jun 30, 2025NJBrakes

   When my wife returned home from shopping she parked in the driveway I was going out so I had to move her car to get to mine. I saw a puddle of brake fluid on the ground and the brake light was on there was no fluid in the master cylinder . the car was towed to my mechanic and he found a rotted brake in the rear of the car up between the gas tank and rear seat right under a rubber clamp that holds the line this could have caused a tragedy. I connected Ford they said rusted…

   NHTSA complaint #11670158 · source
9. Filed May 19, 202597,000 miMIBrakesTransmission & Drivetrain

   The contact owns a 2017 Ford Fusion. The contact stated that the vehicle was stuck in gear while accelerating from a stop. The contact stated that the vehicle failed to move. The brake and ABS warning lights were illuminated. The vehicle was towed to an independent mechanic, who determined that the transmission bushing needed to be replaced. The vehicle was repaired, but the failure recurred. While reversing, the vehicle became stuck in the street. The contacts' son was able…

   NHTSA complaint #11661779 · source
10. Filed Mar 27, 2025FLCrash1 injuredTowedBrakes

    I was driving under the posted speed limit on a road near my house going to pick my kids up from school. I was approaching a stop sign at an intersection and began to press on the brake pedal. The pedal traveled all the way to the floor as I was coming yo the stop sign. A driver was approaching me from the left headed east and my car went into the street past the stop sign and the other driver hit me which in turn caused his vehicle to roll over and mine was damaged as well…

    NHTSA complaint #11650960 · source
11. Filed Aug 20, 2024TXBrakesElectrical SystemLighting

    My brakes are faulty sometimes I’m not able to stop like I should. I also have transmission problems. When I put the car into reverse or drive I hear a loud boom. It is getting worse by the day. I see that the transmission is on a recall as well.

    NHTSA complaint #11609596 · source
12. Filed Jun 25, 2024100,900 miPABrakes

    The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 30 MPH and attempting to decelerate, the brake pedal was depressed to the floorboard. There was no resistance from the brake pedal. The contact was able to coast to Firestone parking lot. The vehicle was inspected by an independent mechanic who diagnosed that the driver’s side rear brake hose had fractured, and lost brake fluid. Additionally, the passenger’s side brake hose showed a possible…

    NHTSA complaint #11596396 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology