2021 Honda Pilot visibility & wipers problems

Related recalls

• Recall 23V174000Mar 16, 2023339,404 vehicles
  VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

  Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.

  Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.

What owners say

1. Filed Jul 21, 2026VAElectrical SystemOther / UnknownVisibility & Wipers

   My 2021 Honda Pilot has a recurring electrical/network communication failure that causes “Network Communication Lost” and “MOST Net Off” messages to appear on the infotainment screen. When this occurs, the infotainment system malfunctions, audio becomes unavailable, and the backup camera display is lost without warning. The problem is intermittent, unpredictable, and has occurred numerous times. The loss of the backup camera is a serious safety concern because it occurs…

   NHTSA complaint #11751970 · source
2. Filed Dec 16, 2025100,000 miFLVisibility & Wipers

   The contact owns a 2021 Honda Pilot. The vehicle was serviced under NHTSA Campaign Number: 23V174000 (Visibility), but the failure occurred. The contact stated that the first time the driver's side mirror was replaced, the image in the mirror was distorted, severely compromising driver visibility. The contact stated that the mirror looked like it was made of plastic and not glass. The vehicle was taken back to the dealer. The driver's side mirror was replaced. The contact…

   NHTSA complaint #11705289 · source
3. Filed Nov 20, 202584,436 miTNElectrical SystemVisibility & Wipers

   The contact owns a 2021 Honda Pilot. The contact stated that the vehicle was repaired under NHTSA Campaign Numbers: 23V174000 (VISIBILITY), 24V064000 (AIR BAGS), and under TSB: 0101T0. The contact stated that the dealer did not repair all the recalls. The contact stated that in the driver’s side mirror, the image appeared wavy and resembled a funhouse mirror. The TSB regarding the coaxial cable terminal (FAKRA) was not repaired properly. The contact stated that when the…

   NHTSA complaint #11700685 · source
4. Filed Apr 21, 2025LAVisibility & Wipers

   Last year my Honda dealership, Honda of Harvey in Harvey, Louisiana did the recall of the falling side view mirrors on my 2021 Honda Pilot. This is recall 23V174000. Year later my driver side view mirror is doing the same thing. It is moving around and vibrating. Making it hard to see the traffic to the side and behind me. The service dept explained to me that the glue is coming apart. I told them that was what the recall was for. They said they did the recall once and are…

   NHTSA complaint #11655767 · source
5. Filed Mar 8, 2025TNVisibility & Wipers

   After having recall work done on the vehicle, the recalled driver side mirror is now not able to be to view roadway safely. The mirror is projecting duplicate images in a single lane and is impossible to view out of. In the photo you can see how the newly installed Honda side mirror is distorted.

   NHTSA complaint #11647124 · source
6. Filed Apr 20, 2024NYVisibility & Wipers

   Side view mirrors started shaking few months after buying car, had them replaced under warranty. After replacement drivers side was so distorted I took it back. They replaced again, still distorted but better. Too, to dealer for service and they replaced again due to recall, mirror is so distorted again i can barely see out it. I see many complaints on forums regarding this. Honda needs to correct this with the proper glass before an accident happens

   NHTSA complaint #11584187 · source
7. Filed Oct 4, 2023CAOther / UnknownVisibility & Wipers

   There was a recall for driver side mirrors. The original mirror was fine but they replaced it with a mirror that is distorted/warped. They replaced it again with another distorted mirror. All the replacement mirrors are faulty. You can not safely drive with them !

   NHTSA complaint #11548232 · source
8. Filed Aug 8, 2023MOVisibility & Wipers

   The sunroof of my 2021 Honda Pilot spontaneously shattered while driving down the highway with my family inside the car. There is a class action lawsuit against Honda for this issue at the moment as well.

   NHTSA complaint #11537096 · source
9. Filed Aug 1, 202334,000 miNCVisibility & Wipers

   The contact owns a 2021 Honda Pilot. The contact stated that he had received notification of NHTSA Campaign Number 23V174000 (Visibility), and the vehicle was taken to the dealer for repair. Following the repair, the contact became aware that the side-view mirrors were distorted, severely compromising side-view visibility. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The…

   NHTSA complaint #11535733 · source
10. Filed Jul 20, 2023GADriver Assistance & Safety TechVisibility & Wipers

    On 2 land roads especially with no other vehicles in view, the car will suddenly brake, flash the dash for emergency braking and violently shake the steering wheel back and forth and almost take it out of your hands. It was done this since new. Taken to dealer 11/15/21 for this issue, they "aligned it" and made it somewhat better but still did the braking and steering wheel shake on way home from dealer. We just put up with it as the vehicle cost so much. The dealer also…

    NHTSA complaint #11533513 · source
11. Filed Jul 15, 2023ORVisibility & Wipers

    I went to my Honda dealership today 7/15/23, and my side mirrors were on a recall, and they replaced them and my driver side mirror is all distorted. It looks like I’m looking through my contacts while wearing my glasses. It’s given me a headache. My passenger side mirror looks fine. I’ll be calling the dealership on Monday morning. This fix is awful and a real safety hazard because now I don’t want to look out of the mirror because it gives me a really bad headache.

    NHTSA complaint #11532508 · source
12. Filed Jun 30, 2023NJVisibility & Wipers

    I received the recall remedy for my Pilot from a Honda service center per the side-view mirrors detachment recall (NHTSA CAMPAIGN NUMBER: 23V174000). Although my side-mirror was working just fine, I decided to receive the recall remedy, i.e., new side-mirrors, believing that it will improve safety of my car. However, after the Honda service center finished replacing my old side-mirrors with new side-mirrors, I realized while I was driving away from the center that the image…

    NHTSA complaint #11529830 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology