2024 Honda Prologue driver assistance & safety tech problems

Related recalls

• Recall 26V306000May 14, 202659,887 vehicles
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.

  Risk: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.

  Remedy: Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.

• Recall 26V112000Feb 26, 202665,135 vehicles
  BACK OVER PREVENTION:SOFTWARE · ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."

  Risk: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.

  Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.

What owners say

1. Filed Oct 5, 2026PADriver Assistance & Safety Tech

   While backing up the car abruptly stops Back up. This happens a couple of times when it was slightly raining also when there was nothing behind my vehicle. Honda sent me notification of a backup camera recall. When I took my car for the recall and inspection, I was told the part is on back order. I then got an email from EVGO stating the following: Thu, Oct 1 at 10:43 PM EVgo Fast Charging Hi [XXX], We've revised our EVgo Terms of Service and Privacy Policy. The updated…

   NHTSA complaint #11769177 · source
2. Filed Oct 5, 2026CADriver Assistance & Safety TechElectrical System

   I have been calling Honda of Temecula, Ca since February of this year. I have been calling them monthly to fix my recalls and their response is " I have one to and we do not have the parts and software for the vehicle." I lease this vehicle and still have until December 2027. A recall should be repaired in a timely manner and I am now going on 8 months. I would happily turn in this vehicle for another lease. I have already had the battery replaced, spend countless hours at…

   NHTSA complaint #11769167 · source
3. Filed Sep 16, 2026MDDriver Assistance & Safety Tech

   The contact owns a 2024 Honda Prologue. The contact received notification of NHTSA Campaign Number: 26V306000 (Back Over Prevention); however, the part to do the recall repair was not yet available. A local dealer was contacted and stated that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a complaint was filed.

   NHTSA complaint #11764669 · source
4. Filed Sep 15, 2026WABrakesDriver Assistance & Safety Tech

   We were stuck in traffic and out of the blue the emergency brake system engaged, thank goodness no one hit us from behind- there was no reason to break there was no obstacle or any problem front of us

   NHTSA complaint #11764581 · source
5. Filed Sep 15, 2026WADriver Assistance & Safety TechElectrical System

   We where approaching the ramp to the bridge and our dashboard indicated front camera malfunction - ever since we’ve taken it to the dealer numerous times and the problem has not been resolved. It’s a safety issue. In addition also the cross camera doesn’t work sometimes and the dealer told us they know of this issue.

   NHTSA complaint #11764573 · source
6. Filed Sep 15, 2026CADriver Assistance & Safety TechElectrical System

   This car has a problem with the emergency brake system activating when there is nothing in any danger zone. We have owned this car for about a year, and when slowly reversing, we have been repeatedly annoyed by the warning lights & sounds going off & emergency brakes locking the wheels. Each time we check the cameras, mirrors and even get out of the car to look, but there was nothing anywhere near that would trigger such an event. This happened 4-5 times over the past year,…

   NHTSA complaint #11764276 · source
7. Filed Sep 15, 2026CACrashDriver Assistance & Safety TechElectrical SystemFuel, Hybrid & EV Propulsion

   I was driving a 2024 Honda Prologue Elite and was coming to an ordinary stop at a safe distance behind another car at a red light. With my foot continuously and firmly pressed on the brake pedal, a brake alert/warning appeared on the dashboard screen accompanied by beeping, and the emergency brakes automatically engaged, stopping the car abruptly. Then, almost immediately, the vehicle suddenly lurched forward without warning, striking the vehicle ahead of me. I kept my foot…

   NHTSA complaint #11764265 · source
8. Filed Sep 12, 2026INDriver Assistance & Safety TechElectrical System

   This is my second separate report which I experience with my car. On August of 30th, the car was unable to shift, so it was towed to Andy Mohr dealer to repair. It took 5 days for serviceman to figure out there was a wire issue. So he fixed, so he thought, on the September 9th, the same warning light came on my dashboard. I spent over a thousand dollar just serviceman to diagnose the same problem 3 times, but nothing was fixed. The warning lights are "service transmission…

   NHTSA complaint #11763824 · source
9. Filed Sep 11, 2026CADriver Assistance & Safety TechTransmission & Drivetrain

   1st Continuous clicking sound from the front axel when trying to turn, its amplifies when taking a uturn. I have complained to Honda service center they said they are not aware of while there is already fix done at different honda service centers. 2nd the Lanes assist doesn't work as a safety feature, it has multiple issues a) it ping pongs between the lanes with sudden moves, b) most of the times at the higher speeds it only warns or tries to correct once at least one of…

   NHTSA complaint #11763716 · source
10. Filed Aug 30, 2026INDriver Assistance & Safety TechOther / Unknown

    The warning messages pop-up such as "One pedal Driving Unavailable. Use Brake for Stopping", "Auto-hold unavailable", and "adaptive cruise control temporarily unavailable " then parking sign with ranch sign turns on. And all the functions will be disable. I went to Honda dealer to fix the problem, all they said was Parking Brake Actuators. So they replace both left and right rear Brake Actuators. A week later same messages come on and recently I have new additional warning…

    NHTSA complaint #11760721 · source
11. Filed Aug 25, 2026TXCrashBrakesDriver Assistance & Safety Tech

    On XXX Me and my son were in [XXX] in one of the basement garages. Parked successfully the first time inching the vehicle forward without issues and stopping as needed. 2nd run, got into parking spot got close and stopped 1 foot away from wall. Attempted to inch forward, lightly and quickly tapping on accelerator to disengage auto hold/brake and move forward but car did not respond. Repeated the action, quickly and lightly tapped again no response, then all of a sudden car…

    NHTSA complaint #11759424 · source
12. Filed Aug 22, 2026WABrakesDriver Assistance & Safety TechOther / Unknown

    I am reporting a serious safety concern involving my Honda Prologue and believe the repeated failures may indicate an unresolved defect involving the vehicle’s electronic, braking, ABS, propulsion, transmission/shift, or vehicle-control systems. On [XXX], the vehicle first displayed an error/warning. I contacted the Honda dealership in Vancouver, Washington, and was instructed to bring it in for inspection. I was out of town and could not do so immediately. On [XXX], I…

    NHTSA complaint #11758735 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology