2024 Honda Prologue fuel, hybrid & EV propulsion problems

Related recalls

No recalls on file.

What owners say

1. Filed Oct 6, 2026CAElectrical SystemFuel, Hybrid & EV Propulsion

   On the morning of October 6, 2026, approximately 0500 PST, the vehicle displayed a "Service High Voltage System" warning on startup and the estimated range display went blank ("-- mi"). The high-voltage battery system was not delivering power. This appears to be the same defect reported by multiple other 2024 Prologue owners (sudden HV system fault, reduced or no propulsion, loss of charging). It also states battery is low, separate from the HV message. Honda Roadside…

   NHTSA complaint #11769273 · source
2. Filed Sep 15, 2026CACrashDriver Assistance & Safety TechElectrical SystemFuel, Hybrid & EV Propulsion

   I was driving a 2024 Honda Prologue Elite and was coming to an ordinary stop at a safe distance behind another car at a red light. With my foot continuously and firmly pressed on the brake pedal, a brake alert/warning appeared on the dashboard screen accompanied by beeping, and the emergency brakes automatically engaged, stopping the car abruptly. Then, almost immediately, the vehicle suddenly lurched forward without warning, striking the vehicle ahead of me. I kept my foot…

   NHTSA complaint #11764265 · source
3. Filed Mar 24, 2026RIFuel, Hybrid & EV PropulsionSuspensionTransmission & Drivetrain

   My vehicle constantly receives an error message while driving stating, "SERVICE HIGH VOLTAGE SYSTEM" and "REDUCED ACCELERATION DRIVE WITH CARE." Error symbols appear on the dashboard that show an orange turtle, a red battery with a big exclamation point through it and and a red car outline with a big exclamation point going through the middle of it. When this happens, the vehicle acceleration is significantly reduced and the regenerative braking or "one-pedal" feature…

   NHTSA complaint #11726755 · source
4. Filed Mar 21, 2026MDFuel, Hybrid & EV PropulsionSteeringSuspension

   Loud clicking from both sides of the front CV joint. Dealer says there is nothing they can do but know of the problem. Says not to drive it as much.

   NHTSA complaint #11726010 · source
5. Filed Mar 3, 2026GAElectrical SystemFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   Broken/Clicking CV joints. This could lead to all loss of power transfer to the wheels, causing a sudden and unexpected stop to the vehicle while driving. Honda is aware of this defect, but has no permanent fix. This is confirmed by multiple Honda Service Centers. High Voltage Warning. Loss of heat, car will not charge, car shuts down/becomes undrivable, or enters "limp mode." This is an extreme safety issue. The car loses the ability to properly cool the main battery. This…

   NHTSA complaint #11721697 · source
6. Filed Feb 16, 2026ORDriver Assistance & Safety TechFuel, Hybrid & EV PropulsionSuspension

   Clicking noises when turning. Dealership no longer fixing (fixed passenger side, driver side still unrepaired). Front end collision breaking happening at random, causing unsafe breaking in the middle of the road. Also frequently happening when releasing break at stop light, narrowly avoiding multiple rear end collisions due to breaks being slammed on by vehicle collision system. Now with high voltage battery failure message, blowing cold air out of hvac system and performing…

   NHTSA complaint #11718298 · source
7. Filed Feb 11, 2026NCFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   Cv joints clicking when turning right or left. Dealer said it was normal. Battery not charging at superchargers after long distance travel on hwy.

   NHTSA complaint #11717176 · source
8. Filed Feb 2, 2026WAElectrical SystemFuel, Hybrid & EV PropulsionSuspension

   High voltage warning light, service vehicle soon light, reduced speed limit, would not charge past 25%, forward looking camera issues warning light would show up randomly Called the local Honda dealer(01/26/26), talked with service manager, He told me to bring the vehicle in immediately. The Honda dealer refused to fix it under warranty since it was in an accident.(Right fender and driver door needed repaired.) The dealer wanted $300 dollars to perform a diagnostic test on…

   NHTSA complaint #11714966 · source
9. Filed Jan 29, 2026CAElectrical SystemFuel, Hybrid & EV Propulsion

   Vehicle is unable to charge. Dealer inspection confirmed damage to the charging coupler/receptacle. Charging port shows burn marks and electrical damage. Dealer recommended replacement of the drive motor battery charger receptacle. Vehicle has no diagnostic trouble codes. No accidents, no misuse, no aftermarket equipment. Failure occurred during normal home charging. Honda dealer and Honda USA denied warranty coverage. This defect prevents vehicle operation and presents…

   NHTSA complaint #11714338 · source
10. Filed Jan 12, 2026WVFuel, Hybrid & EV PropulsionTransmission & Drivetrain

    Loud clicking and thumping noises from area of wheel drive axles. This predominantly occurs when the front wheels are turned off center. Clicking in axles and loud thumping in the chassis are enhanced with acceleration.

    NHTSA complaint #11710356 · source
11. Filed Jan 9, 2026CAFuel, Hybrid & EV Propulsion

    High voltage system warning light came on dashboard, reduced acceleration occurred while driving today, 1/9/26. This is my second Vehicle Complaint form regarding High Voltage System failure. High Voltage Battery was replaced after first incident which occurred on 11/25/25, and car spent 37 days at dealership for diagnosis and high voltage battery replacement. Car is now back at dealership for diagnosis and possible 2nd high voltage battery replacement today, 1/9/26.

    NHTSA complaint #11710033 · source
12. Filed Jan 8, 2026CAElectrical SystemFuel, Hybrid & EV Propulsion

    Leased this car 1 year ago and it is currently in the repair shop for the 2nd time in a year for the same battery problem: battery won't charge and an error notice on the dashboard that says " Service high voltage system. Reduce acceleration. Drive with care". The first time the shop said that it was a software issue and fixed it. Now the shop is saying that the car needs a new battery. The error notice came up while I was on a road trip and I felt unsafe knowing that the…

    NHTSA complaint #11709753 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology