2015 Jeep Grand Cherokee airbags problems

Related recalls

No recalls on file.

What owners say

1. Filed Jul 11, 2026CAAirbags

   The passenger headrest exploded. 1 year ago the driver side headrest exploded while I was driving. Luckily I was not hurt badly or in an accident. Dealership said they would only fix the driver side and to comeback when the other blew up. Now that the other one blew up I am being told it is past the warranty and I will have to pay out of pocket to repair. The warranty extension that would have covered this was called X88. Expired July 2025.I believe the dealer knew it was…

   NHTSA complaint #11749764 · source
2. Filed Jul 11, 2026CAAirbags

   The passenger headrest exploded. 1 year ago the driver side headrest exploded while I was driving. Luckily I was not hurt badly or in an accident. Dealership said they would only fix the driver side and to comeback when the other blew up. Now that the other one blew up I am being told it is past the warranty and I will have to pay out of pocket to repair. The warranty extension that would have covered this was called X88. Expired July 2025.I believe the dealer knew it was…

   NHTSA complaint #11749763 · source
3. Filed May 26, 2026TXAirbagsSeats & Seat Belts

   While driving, the drivers side head rest exploded and pushed my body/neck forward. There was no accident that prompted this and was slowing down to a stop light.

   NHTSA complaint #11740125 · source
4. Filed May 13, 2026123,830 miFLAirbags

   2015 Jeep Grand Cherokee. The contact stated while his wife was driving the vehicle at an undisclosed speed, the driver side air bag suddenly deployed hitting the drivers head, the vehicle was not involved in a Collison at all. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 123,830.

   NHTSA complaint #11737651 · source
5. Filed Jan 17, 2026SCCrashAirbagsSeats & Seat Belts

   After a rear end hit by another car the red alert/caution light for the airbag system on the front electric dashboard was lit up. The system did not engage after being hit and after taking the car into for repair replacement parts are not available over 5 months later for the same year and model by any original source in the US as of today. Accident occurred in August 2025. Repair shop did identify the 2 failing parts, both related to parts associated with the driver side…

   NHTSA complaint #11711650 · source
6. Filed Jan 9, 2026COAirbagsTransmission & Drivetrain

   Jeep constantly leaks oil and overheats even after replacing the water pump, radiator and thermostat. The airbag light comes on randomly and also Navigation system no longer works.

   NHTSA complaint #11709886 · source
7. Filed Oct 15, 2025TNAirbags

   I was driving my car going 30-35mph when all of a sudden my driver's side headrest popped me in the back of my head as if the airbag in the headrest was deployed. I was not involved in any collision for this to occur nor was there a bump in the road that would have caused it. It startled me thinking someone was in the back of my car and hit me, but that was not the case. There were no warning signs or lights telling me to get any of my components inspected. I took it to the…

   NHTSA complaint #11693541 · source
8. Filed Sep 5, 2025FLAirbagsOther / UnknownSeats & Seat Belts

   Last year while driving my 2015 Jeep Grand Cherokee, the headrest collision system went off for no reason, hitting me in the back of the head. Luckily I did not lose control of the vehicle and there was no collision or injury to myself. It was very scary, but I maintained control of the vehicle. I went to my local Jeep dealer Pembroke Pines Jeep Auto Nation at 13601Pines Blvd Suite A Pembroke Pines, FL 33027. They told me it was a known issue and the service person made an…

   NHTSA complaint #11685289 · source
9. Filed Aug 28, 2025TN1 injuredAirbagsSeats & Seat Belts

   While driving down the highway the passenger seat headrest airbag deployed. Causing it to hit the back of my head with no warning. There were not any lights on or anything.

   NHTSA complaint #11683555 · source
10. Filed May 27, 2025GAAirbagsSeats & Seat Belts

    While driving downtown Atlanta, Ga I heard a loud noise and then a hit in the back of my head. I was startled at first not knowing what had happened. I first thought maybe I way hit by another vehicle, or someone may have thrown something from the overpass. I got off the interstate and found the head rest had blown open. I have since learned that possibly the car maker is aware of the problem, I don't know if the car maker is fixing the problem. I see where this could have…

    NHTSA complaint #11663270 · source
11. Filed May 3, 2025NJAirbagsOther / Unknown

    The SRS airbag light keeps coming up and does not show up as an error when a diagnostic is run on the car and they need to pull tge system apart to figire iut what the issue is. Secondly the capless gas tank nozzle keeps falling off.

    NHTSA complaint #11658639 · source
12. Filed Jan 17, 2025PAAirbagsSeats & Seat Belts

    Passenger headrest popped open while the vehicle was unoccupied, discovered it the next day taking my daughter to the bus stop. Drivers side head rest popped open a couple weeks later while we were driving about 35mph. Vehicle was not in any kind of collision when either of these incidents happened.

    NHTSA complaint #11636449 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology