2018 Jeep Grand Cherokee airbags problems

Related recalls

No recalls on file.

What owners say

1. Filed Aug 28, 2026TXAirbags

   I own a 2018 Jeep Grand Cherokee Limited. The driver's-side Active Head Restraint (AHR) suddenly deployed/opened without the vehicle being involved in a collision or rear impact. The head restraint separated/opened with significant force and will not remain in its normal position. I am not aware of any warning lights, warning messages, or other symptoms before the head restraint deployed. This creates a serious safety concern because the Active Head Restraint is positioned…

   NHTSA complaint #11760320 · source
2. Filed Jun 29, 2026VACrash1 injuredAirbags

   I was traveling south on Lee Jackson hwy in Staunton Va at about 40 to 45 mph and was t-boned on the right passenger side with the impact just in front of the passenger door and front quarter panel. The damage ended up being all the way to the right rear passenger door. None of the air bags or side curtain airbags deployed.

   NHTSA complaint #11747166 · source
3. Filed Jun 10, 2026FLAirbagsOther / UnknownSeats & Seat Belts

   While driving my 2018 Jeep Grand Cherokee Limited 4x2, the driver side Active Head Restraint deployed without any collision, rear impact, crash, or other triggering event. There was a sudden loud bang directly behind my head, which startled me and created an immediate safety distraction while the vehicle was in motion. I did not know what had happened at the time. The head restraint remains deployed/open and cannot be reset. The vehicle was not involved in a crash, there was…

   NHTSA complaint #11743217 · source
4. Filed May 27, 2026ILAirbags

   While driving my Jeep Grand Cherokee, the front passenger headrest suddenly deployed forward with a loud popping/exploding sound. There was no collision, no impact, and no warning before it happened. Fortunately, no one was sitting in the passenger seat at the time. If a passenger had been seated there, the headrest could have struck them in the back of the head or neck and potentially caused serious injury. This appears to be a dangerous safety defect involving the Active…

   NHTSA complaint #11740448 · source
5. Filed May 22, 2026TXAirbagsSeats & Seat Belts

   The active head restraint on my driver seat deployed and pushed my head forward suddenly. I could not push my head back into position. This happened while driving on the evening of May 3. I have a 2018 Jeep Grand Cherokee Laredo. I was not able to reset the head rest position. I took the vehicle to the dealership. They said that the whole headrest needed to be replaced. It could not be reset because the molded plastic piece was degraded. From a search online this appears to…

   NHTSA complaint #11739582 · source
6. Filed Oct 27, 2025UTAirbagsSeats & Seat Belts

   My passenger headrest is coming apart spontaneously. It has an active airbag system. Apparently my vin is just outside a known recall range. I have called Jeep and the dealership, both stated i needed to report to NHTSA. The Jeep will be serviced tomorrow at the dealership for diagnosis and repairs.

   NHTSA complaint #11695718 · source
7. Filed Oct 13, 2025ARAirbagsDriver Assistance & Safety TechAcceleration & Cruise Control

   My acc/fcw light is on, i have not been in a crash. And while driving after this light came on my passenger headrest airbag broke apart. And my cruise control is out, along with traction control. My car just went haywire.

   NHTSA complaint #11693209 · source
8. Filed Aug 25, 2024ORAirbagsSeats & Seat Belts

   Active head restraint went off while parked in a parking lot with individual sitting in affected seat. No accident/collision happened, no warning lights or other symptoms prior.

   NHTSA complaint #11610723 · source
9. Filed Jul 12, 2024ILCrash2 injuredTowedAirbags

   Air Bags Failed to Deploy During An Accident Vehicle Hit A Tree No Warning Lamps Prior To Accident Vehicle Towed Due To Damage Vehicle Deemed Totaled By Insurance Company

   NHTSA complaint #11601592 · source
10. Filed May 10, 2024OHCrashTowedAirbagsOther / UnknownSeats & Seat Belts

    Brakes failed when attempting to slow down, ABS kicked in on dry blacktop with no lights on dash before locking up and throwing the vehicle off of the road. Caused me to wreck into a tree head on at 50 mph. Seatbelt did not lock up and airbags did not deploy. Vehicle was totaled with heavy front end damage including a bent and snapped frame. Prior to incident had issues with low beam headlights not working/going out prematurely. Was told by Herrenstein Jeep in Chillicothe…

    NHTSA complaint #11587975 · source
11. Filed Feb 6, 2024INAirbags

    Airbag warning light came on. Took to Jeep dealership and they did diagnostic . Their finding: Code ORC-B0028-13, right side seat diployment squib 1 circuit open dx. Found wiring is not damaged in connectors . Needs new front seat passenger air bag. Car has never had front end damage.

    NHTSA complaint #11570392 · source
12. Filed Dec 14, 202370,000 miNVAirbags

    The contact's daughter owns a 2018 Jeep Cherokee. The contact stated that while the vehicle was parked, her daughter closed the driver's door and the passenger's side frontal air bag deployed inadvertently. The vehicle was taken to a dealer where it was diagnosed that the air bag needed to be replaced due to the rollover sensor being alerted. The contact stated that the vehicle was not in an accident. The vehicle was not repaired. The manufacturer was notified of the…

    NHTSA complaint #11560170 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology