2018 Jeep Grand Cherokee driver assistance & safety tech problems

Related recalls

No recalls on file.

What owners say

1. Filed Jun 10, 2026ILDriver Assistance & Safety TechElectrical System

   The Cruise control pacing/follow option does not slow down/break and will rear end/strike any vehicle. The auto breaking does not work. The touch screen constantly cycles randomly changing map directions, radio stations, heat and air conditioning, seat heating and cooling. Puts driver at risk due to constant changes and alert sounds.

   NHTSA complaint #11743140 · source
2. Filed Oct 13, 2025ARAirbagsDriver Assistance & Safety TechAcceleration & Cruise Control

   My acc/fcw light is on, i have not been in a crash. And while driving after this light came on my passenger headrest airbag broke apart. And my cruise control is out, along with traction control. My car just went haywire.

   NHTSA complaint #11693209 · source
3. Filed Sep 8, 202588,727 miTNDriver Assistance & Safety TechElectrical System

   The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while the vehicle was parked, the back-over prevention APP independently uninstalled. In addition, the contact stated that the vehicle had not been started in eight days. In addition, the stabili-trak warning light had illuminated a month prior, which was the initial failure. The vehicle was taken to the dealer, where it was diagnosed with a failed transfer case. The contact was informed that the transfer…

   NHTSA complaint #11685695 · source
4. Filed Sep 7, 2025OHDriver Assistance & Safety TechElectrical SystemSuspension

   They extended to far have to pull back manually Suspension creeks and sometimes lowers by itself , Radio screen is completely black cannot access any features.

   NHTSA complaint #11685567 · source
5. Filed Jun 27, 2025FLDriver Assistance & Safety Tech

   Sensors that activate when objects are close to vehicle and are supposed to warn collision do not work at all. Sometimes they activate when there are no obstacles at all and the vehicle is stationary. Pedestrians are not noticed nor are objects/vehicles that are in the way as the vehicle is in motion (and even stationary). Also the system seems to reboot at will while driving.

   NHTSA complaint #11669662 · source
6. Filed Jun 25, 2025MNDriver Assistance & Safety Tech

   The Jeep Uconnect System control screen has delaminated form normal use which is a well documented issue on thousands of jeeps from online research. The delamination now has the vehicle pushing buttons on the screen by itself and changing safety parameters while driving. I have a video showing that while I am driving and not pushing any buttons the screen is frantically changing steering parameters, braking parameters, collision avoidance, lane departure, blind spot, etc. I…

   NHTSA complaint #11669120 · source
7. Filed Dec 5, 2024MNDriver Assistance & Safety TechElectrical SystemEngine

   The radio randomly changes every 5 seconds, the beeping will drive a person insane, blutooth will hang up or not allow me to answer or call out. The seat warmers turn on randomly as well and i’m unable to lower the temp or turn them off. A/C in the winter and heat the summer. auto start doesn’t work cuz vehicle shuts itself off after 30s - 1 min and navigation is useless cuz of this electrical gremlin. How long before it accelerates by itself or cuts the engine while I’m on…

   NHTSA complaint #11628953 · source
8. Filed Aug 21, 2024CAFireDriver Assistance & Safety TechElectrical SystemSeats & Seat Belts

   I was driving to work with the heated seat on. I began to feel my lower back getting extremely hot. I leaned forward and when I did I could smell something burning and my back began to burn. I quickly pulled over and jumped out of the car as quickly as possibly to see that my seat had physical flame coming from it. I contacted Jeep about the situation and was ultimately told it was somehow not a manufacturing issue. In addition to the seat fire my touch screen has completely…

   NHTSA complaint #11609997 · source
9. Filed Jun 26, 2024CADriver Assistance & Safety TechLighting

   Driving home on dark, deserted roads, my brights will not click on. When I click, nothing happens. When I hold the turner back in the mode to “flash my brights”, the bright headlights will come on. I had to drive holding this back almost an hour so I could see. I had a mechanic look and he said the switch is wired to the computer, so it is not an easy fix, but will have to go to the dealership. This is a safety issue. Dealerships are far from me and expensive. I’ve never had…

   NHTSA complaint #11597063 · source
10. Filed Jan 4, 2024INDriver Assistance & Safety TechSuspension

    1.At 63263 miles ADAS front Parking sensor and at 96000 miles Active park assist modules are failing with a pop up message asking for a service. The parts are working intermly but, I believe it could potentially mislead the driver when parking using Active Park assist and can cause and injury or damage if the safety system fails. It was inspected by a dealer before but exact diagonisis was not provided. 2. Air Suspension system warning came up at around 96000 miles. I…

    NHTSA complaint #11563619 · source
11. Filed Nov 10, 2023FLDriver Assistance & Safety TechFuel, Hybrid & EV PropulsionOther / Unknown

    Hello, There is a few things going on with this vehicle, this is a 2018 Jeep Grand Cherokee with 27k miles. Uploading recalls on this vehicle. 1. It has a fuel leak, this is a vehicle that does not have a gas cap, it has been fully diagnosed by the dealer, they want to charge $900.00 to repair plus a $250.00 diagnostic fee. 2. Car would not move, stopped abruptly, had to turn car on and off while in traffic in order to get car going, almost causing an accident. 3. Car will…

    NHTSA complaint #11554505 · source
12. Filed Sep 8, 202330,000 miGADriver Assistance & Safety Tech

    The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving 40 MPH, the engine revved but the vehicle hesitated while accelerating. However, the contact stated that the vehicle accelerated after removing the foot off the accelerator pedal. The contact stated that the Service Electronic Stabili-trak warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The dealer determined that the traction control sensor needed to be replaced.…

    NHTSA complaint #11543434 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology