2021 Jeep Grand Cherokee driver assistance & safety tech problems

Related recalls

• Recall 24V436000Jun 13, 20241,033,433 vehicles
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

  Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

• Recall 23V577000Aug 14, 2023162,713 vehicles
  BACK OVER PREVENTION:DISPLAY FUNCTION

  Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

  Remedy: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.

• Recall 21V729000Sep 21, 202169,138 vehicles
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · VISIBILITY:REARVIEW MIRRORS/DEVICES

  Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

  Remedy: FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.

What owners say

1. Filed Mar 30, 2026NJCrashTowedDriver Assistance & Safety Tech

   My son’s car drifted to the right past the white line and he ended up hitting a hydrant and continued at least 100 ft before stopping. Our dash cam showed a slow smooth drift to the right without any lane assist being activated to pull the car back. All safety features were activated and turned on the day we bought the car for him. It was the main reason we chose this model. He is very lucky to be alive. After the impact, the car just barely missed a business sign, a…

   NHTSA complaint #11727969 · source
2. Filed Dec 21, 2025VACrashTowedDriver Assistance & Safety TechAcceleration & Cruise Control

   I was driving north on I64, and a car in front of me suddenly stopped. Cruise control was on, but when i applied the brake, my car did not stopped, and cruise control speed up, before decreasing speed. Instead of turning off, and allowing the car to slow down. I had to swerve, causing to go off on the side of the highway, and held my foot on the brake for almost a mile, along the side of the highway, before the car came to a stop

   NHTSA complaint #11706391 · source
3. Filed Dec 1, 2024MIDriver Assistance & Safety Tech

   Software update was pushed on or around 11/22/2024. After update front collision system warning light on dash. Doors fail to auto lock when driving off. Options to toggle front pedestrian breaking now missing that would turn off the light. Jeep Facebook groups show multiple people with same year having the same problem after software update FCA-MY24.U29.42-PROD

   NHTSA complaint #11628128 · source
4. Filed Oct 9, 2024TXDriver Assistance & Safety TechElectrical SystemSteering

   on mopar recall service done shows it had been serviced and bunch of lies i have never taken my 2021 jeep to get serviced for power steering issue. barely came out 1 week ago and crazy service man at BOGGUS TIPTON JEEP in Brownsville texas named Josh, white male wanted to charge 4500 dollars to repair knowing supposibly there was an issue recall and i declined so wanted to charge me 2500 after i declined. he was more than likely gonna charge chrysler and me both ways to make…

   NHTSA complaint #11619014 · source
5. Filed Sep 9, 2024WABrakesDriver Assistance & Safety Tech

   For my 2021 Jeep Grand Cherokee, the Antilock braking system, Hydraulic control unit has failed. It is currently being repaired by the dealership, and I will request the old part so that it is available for inspection. The failure of the ABS control unit, disabled the electronic stability control, the forward collision warning system and the cruise control - and the issue appears to be directly equivalent to the current Stellantis recall for Ram 1500's of a similar year. The…

   NHTSA complaint #11613479 · source
6. Filed Aug 7, 2024ILDriver Assistance & Safety TechSteering

   Frequently all lights go on while driving check engine goes on here and there on the highway. Loud noise when you start the car and continues for about 2 min after the car is turned off as well.. All lights went on and was unable To move the vehicle in the middle of a street. I have taken the vehicle in several times to 2 different dealers and I am told there’s nothing wrong with it. It’s a danger to my family and I for the car to continue to do these things as the car is…

   NHTSA complaint #11607006 · source
7. Filed Mar 28, 2024LACrash1 injuredTowedDriver Assistance & Safety TechOther / UnknownSteering

   UNKNOWN, reared ended an 18 wheeler and the findings do not show that forward collision or steering operated to prevent the accident.

   NHTSA complaint #11579909 · source
8. Filed Mar 6, 202417,000 miAZDriver Assistance & Safety Tech

   The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance module was not working as needed. The contact stated that the warning light illuminated and remained illuminated without any vehicles being nearby. Additionally, the light remained illuminated and failed to deactivate. The vehicle was taken to the dealer where it was diagnosed with defective wiring and that the Forward Collision…

   NHTSA complaint #11575874 · source
9. Filed Jan 5, 2024ILBrakesDriver Assistance & Safety TechTransmission & Drivetrain

   In 2022 I attempted to back into a parallel parking space and the emergency braking system kept activating to prevent backing up. Attempted getting corrected at dealer but no trouble codes available. Was driving, slowing down to stop at about 22mph, emergency braking system kicked in, shifted into auto stick, switched back reactivated normal drive. Six months later, was at a stop sign, on green light, turned left from left lane, accelerating to approximately 25mph, suddenly…

   NHTSA complaint #11563667 · source
10. Filed Jan 4, 2024ILDriver Assistance & Safety TechSteering

    Dear NHTSA, I am submitting a complaint regarding persistent power steering issues in my Jeep Grand Cherokee L. The recurring problem, specifically the "power steering unavailable / ALM unavailable" error, remains unresolved despite repeated attempts to address it through service appointments. This issue is concerning, and I believe it poses a safety risk that requires urgent attention. 1. Component/System Description: The power steering system in my Jeep Grand Cherokee L…

    NHTSA complaint #11563609 · source
11. Filed Dec 21, 2023NYCrash1 injuredTowedAirbagsDriver Assistance & Safety TechSteering

    I was traveling on a road with light snow. There was a bend in the road. I lost steering and manual breaking causing the vehicle to strike a telephone pole head on. My air bags did not deploy.

    NHTSA complaint #11561247 · source
12. Filed Oct 14, 2023INDriver Assistance & Safety Tech

    October 12,2023 yellow lights in mirror Came on a message came into dashboard I pulled into garage. October 13 and 14 yellow lights do not come on for a second when I start vechicle nor do they come on in reverse mode when Adjacent to vechicle etc a fault is detected it’s not working properly tge blind spot module and rear sensors

    NHTSA complaint #11549988 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology