2024 Jeep Grand Cherokee driver assistance & safety tech problems

Related recalls

• Recall 24V944000Dec 19, 202479,365 vehicles
  BACK OVER PREVENTION:SOFTWARE

  Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

  Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

  Remedy: Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.

• Recall 24V289000Apr 25, 20248 vehicles
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

  Remedy: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.

What owners say

1. Filed Oct 6, 2026OHDriver Assistance & Safety TechElectrical SystemOther / Unknown

   The whole vehicle is a safety issue. Have to park outside, cannot charge due to Manufacturer for safety. Numerous electrical issues with braking, electric and emergency braking. Have more pictures of messages with miles below it. Also a few more repair records.

   NHTSA complaint #11769256 · source
2. Filed Jul 11, 2026OHDriver Assistance & Safety TechElectrical System

   Not being able to park inside due to potential FIRE, messages of electric mode inoperable, emergency pedestrian ranking, going from park to auto shift it loud/clunky. Infotainment sometimes takes a while to load or recognize apple car play. Main concern would of course be fire potential and not charging it. Which defeats whole purpose of leasing it to see how it does. No other problems except for the ones we all have had with 4Xe models.

   NHTSA complaint #11749729 · source
3. Filed Jun 14, 2026COCrashDriver Assistance & Safety Tech

   On XXX, at approximately 8:45 AM in [XXX], my wife was driving our 2025 Jeep Grand Cherokee 4xe. She was stopped at a red traffic light and, when the light turned green, proceeded to make a normal left turn through the intersection. While approximately halfway through the intersection, the vehicle unexpectedly displayed a forward collision warning ("BRAKE!") and aggressively applied the Automatic Emergency Braking system. The weather was clear and sunny, and there was no…

   NHTSA complaint #11743996 · source
4. Filed Jun 5, 2026FLDriver Assistance & Safety Tech

   On 11 October 2025, I was driving on the Interstate when an error message appeared in the cluster "Active Lane Management (ALM) Unavailable Service Required". The Lane Assistance turned OFF and could not be turned back ON until vehicle was restarted. I called the dealership and requested an appointment. They stated that unless they could repeat the issue, an appointment would be useless. The ALM error message disappeared on restart of the vehicle. On 02 January 2026, I…

   NHTSA complaint #11742357 · source
5. Filed May 11, 2026CODriver Assistance & Safety Tech

   On 5/11/26 at approximately 7:40pm, I was driving a leased 2024 Jeep Grand Cherokee in [XXX] , turning left at the busy intersection of [XXX] and [XXX] . I was in the outside lane of a double left-turn lane with a green left-turn arrow, while opposing traffic was also moving through the intersection in its own turn movement. In the center of the intersection, the vehicle suddenly activated Forward Collision Warning and then Auto Emergency Braking without warning, even though…

   NHTSA complaint #11737192 · source
6. Filed May 7, 2026NDDriver Assistance & Safety Tech

   The Active Lane Management (ALM) and Auto Emergency Braking (AEB) systems on this 2024 Jeep Grand Cherokee 4xe fail repeatedly while the vehicle is in motion at highway speeds. The defect began at 384 miles. The ALM system will silently disable itself, and the AEB system forces the vehicle to display an 'AEB Limited Functionality Service Required' warning. Following six distinct repair attempts, the authorized servicing dealer (Eide Chrysler) stated in writing via text…

   NHTSA complaint #11736418 · source
7. Filed Mar 9, 2026NYDriver Assistance & Safety Tech

   While reversing on a snowy day the wheels proceeded to spin when the reverse sensors activated the brake system which resulted in damage to the rotor and breaks in the brake caliper resulting in tire failure and then suspension damage.

   NHTSA complaint #11723158 · source
8. Filed Mar 9, 20268,000 miPADriver Assistance & Safety TechElectrical System

   The contact leased a 2024 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the Lane Departure and cruise control mode unexpectedly deactivated. The vehicle was taken to the dealer, where the infotainment system was reset, and the vehicle was temporarily operated as needed. The failure recurred intermittently while driving, requiring the driver to pull over to the side of the road to reset the infotainment system. Additionally, the contact…

   NHTSA complaint #11722892 · source
9. Filed Mar 4, 2026NYDriver Assistance & Safety TechElectrical SystemEngine

   The above checked AND Visibility Wiper and Auto Emergency Braking lights come on occasionally for no reason while driving The touchscreen can get very hot and go blank at times The Electric battery is not able to be utilized in cold or hot outdoor temperatures The heating system on highest temp occasionally blows cool air -not warm/hot The engine light came on last week and the electrical power system will not engage even with full charge

   NHTSA complaint #11722008 · source
10. Filed Mar 2, 2026NJDriver Assistance & Safety TechElectrical SystemSteering

    The rear trunk opening while the vehicle is in motion The vehicle shutting down while driving at speeds over 40 mph, failing to recognize that it is moving The radio and infotainment system freezing for days at a time The vehicle frequently dying and becoming completely inoperable Situations where the vehicle cannot be jump-started because it sparks, while all doors remain locked, leaving me with no way to access the car The car showing different & random amounts of fuel…

    NHTSA complaint #11721468 · source
11. Filed Feb 27, 2026WADriver Assistance & Safety TechElectrical SystemFuel, Hybrid & EV Propulsion

    So we where never notified of the recalls on are vehicle, we found out for are selves. Dealership never notified us of them at the last oil change, and now we are trying to get out of the vehicle

    NHTSA complaint #11721072 · source
12. Filed Feb 2, 2026TNBrakesDriver Assistance & Safety Tech

    I had just got in and started my Jeep and noticed the ABS light and Brake light was on, so I went straight to the dealer and the abs had an internal failure and has to be replaced.

    NHTSA complaint #11715149 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology