2019 Jeep Grand Cherokee driver assistance & safety tech problems

Related recalls

• Recall 20V191000Sep 10, 2020319,610 vehicles
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

  Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.

  Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

What owners say

1. Filed Jun 16, 2026AZDriver Assistance & Safety TechElectrical SystemTransmission & Drivetrain

   I am reporting a safety concern involving my 2019 Jeep. The primary systems of concern include the Forward Collision Warning/Automatic Emergency Braking system, front camera/driver-assistance system, electrical/communication network, PCM/ECM communication system, transmission/driveability system, and related control modules or sensors. While driving, the Jeep’s forward collision system activated unexpectedly. The vehicle reacted as though it detected an imminent collision,…

   NHTSA complaint #11744557 · source
2. Filed Sep 12, 202562,800 miPADriver Assistance & Safety Tech

   The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while attempting to reverse, the rearview camera malfunctioned and became inoperable. The contact reported that the camera brightness was excessively high, which distorted the image and impaired visibility, preventing the contact from seeing properly through the mirror. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened.…

   NHTSA complaint #11686978 · source
3. Filed Aug 14, 2025PRBrakesDriver Assistance & Safety TechElectrical System

   The unit has been taken to Chrysler dealers in Puerto Rico three times. On each visit, we were charged $120.00 for a total of $360.00 for the computer scan. We were charged for an electrical module, part no. 68442478AB, worth $406.59. The situation has not been resolved. The vehicle has abnormalities in the braking system, which consequently affects other functions and even drains the batteries. I would like to sell the unit, but it is not resalable due to the unresolved…

   NHTSA complaint #11680559 · source
4. Filed May 9, 2025100,085 miMIBrakesDriver Assistance & Safety Tech

   The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated while driving 10 MPH, the vehicle jerked while the accelerator pedal was depressed; however, the vehicle hesitated while responding. The message “Service Electronic Stability Control" was displayed on the display. The vehicle was not diagnosed or repaired…

   NHTSA complaint #11659964 · source
5. Filed Apr 18, 2025LADriver Assistance & Safety Tech

   Dash lights for ESC, FCW and traction control are on and a message states that these are not functioning. No crash has occurred.

   NHTSA complaint #11655485 · source
6. Filed Feb 21, 202584,000 miFLBrakesDriver Assistance & Safety TechEngine

   The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while the vehicle was started and parked, stationary, or…

   NHTSA complaint #11644201 · source
7. Filed Jan 30, 2025MADriver Assistance & Safety TechFuel, Hybrid & EV PropulsionAcceleration & Cruise Control

   Car makes loud humming noise when accelerating and safety break go off for no reason when backing up or parking . I try put gas’s but it doesn’t let me keep the nozzle in . Gas’s light always going off

   NHTSA complaint #11639685 · source
8. Filed Jan 27, 202565,000 miNYBrakesDriver Assistance & Safety TechEngine

   The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine and stabilitrak warning lights were illuminated. The vehicle was taken to the dealer who confirmed the warning lights being…

   NHTSA complaint #11638711 · source
9. Filed Jan 24, 2025VTDriver Assistance & Safety TechElectrical SystemAcceleration & Cruise Control

   Electronic stability control, check engine and ABS lights are all on. This effects not only my ESC- I have gone out of control multiple times in bad weather, but because of this the cruise control and the automatic starter on my vehicle do not work either. I live in northern VT where winters are tough. ESC needs to be working properly to prevent potential for crash. I have come close several times this winter to going out of control. Also very annoying that the convenience…

   NHTSA complaint #11638248 · source
10. Filed Jan 9, 2025MODriver Assistance & Safety Tech

    There is a recall on my 2019 Jeep Grand Cherokee it is a safety recall. Manufacturer Recall Number94B NHTSA Recall Number24V-838 Recall StatusRecall Incomplete, remedy not yet available Summary An HCU/ABS module that falsely reads pressure in the primary circuit may illuminate the brake lights (up to 4.5 mph), disable the ABS and Electronic Stability Control (ESC), and allow the vehicle to start and shift out of park without the brake pedal being depressed. Safety Risk A…

    NHTSA complaint #11635152 · source
11. Filed Dec 23, 2024MEBrakesDriver Assistance & Safety Tech

    Brakes lights remain on when vehicle is in Park and in Drive without brake pedal activation. ABS is also engaged in Park and presents with hard pedal and no travel. I brought the vehicle to an authorized Jeep dealer in September 2014. Note- Recall Z48 software update was performed April 2023. Service notes state replaced ABS module, no change. Internal pressure sensor reporting 117PSI with no brake pedal input. Replaced HCU module. I paid $1529 for this repair. FCA refused…

    NHTSA complaint #11632111 · source
12. Filed Oct 4, 2024MDDriver Assistance & Safety Tech

    My jeep has a screen on the dashboard that controls the radio, navigation, and settings for the vehicle (i.e. the main "navigation screen"). All of the safety and advanced driver assistance systems are controlled through this screen and user interface. There is no other way to control/adjust these systems. There is a widespread issue with the late generation WK2 Jeep Grand Cherokees where the screen delaminates, rendering the entire screen and user interface non-functional.…

    NHTSA complaint #11618010 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology