2019 Jeep Grand Cherokee transmission & drivetrain problems

Related recalls

• Recall 20V183000Mar 26, 2020515 vehicles
  POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

  Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.

  Risk: A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.

  Remedy: Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.

What owners say

1. Filed Sep 25, 202650,000 miGATransmission & Drivetrain

   The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the engine temperature gauge was excessively high. The vehicle was taken to a dealer, and the water pump, spark plugs, ignition coils, intake manifold gasket, and fuel filler neck were replaced. However, after the parts were replaced, the failure persisted. The vehicle was returned to the dealer and was diagnosed with a blown head gasket. The failure mileage was 50,000.

   NHTSA complaint #11766972 · source
2. Filed Aug 20, 2026OROther / UnknownTransmission & Drivetrain

   Codes c1490-00 rear differential actuator initialization failure. Service information states to replace the elsd (electronic limited slip diff.) before replacing the rear differential. Removed fill and drain plugs from rear differential, acquired a fluid sample. Fluid sample was clean with no signs of metal contamination, or evidence of an internal differential failure (esld) *key word internal

   NHTSA complaint #11758304 · source
3. Filed Jun 16, 2026AZDriver Assistance & Safety TechElectrical SystemTransmission & Drivetrain

   I am reporting a safety concern involving my 2019 Jeep. The primary systems of concern include the Forward Collision Warning/Automatic Emergency Braking system, front camera/driver-assistance system, electrical/communication network, PCM/ECM communication system, transmission/driveability system, and related control modules or sensors. While driving, the Jeep’s forward collision system activated unexpectedly. The vehicle reacted as though it detected an imminent collision,…

   NHTSA complaint #11744557 · source
4. Filed Mar 5, 2026TXTransmission & Drivetrain

   -Transmission has been experiencing a very hard downshift intermittently as I am slowing down and/or coming to a stop AND when accelerating. Additionally it feels like it is jerking slightly repeatedly when moving slowly. -It is available for inspection. -When accelerating on the hwy or at intersections the transmission stalls (or clunks) when crossing the road or passing, causing a delay. -The problem persists, but has not been confirmed by a dealer. -The component has not…

   NHTSA complaint #11722310 · source
5. Filed Feb 18, 202692,000 miNYBrakesTransmission & Drivetrain

   The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ESC and ABS warning lights were illuminated. Additionally, the vehicle unexpectedly shifted out of gear. The dealer was contacted to confirm…

   NHTSA complaint #11718799 · source
6. Filed Jan 21, 202642,000 miILBrakesTransmission & Drivetrain

   The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that while the vehicle was idling at a stop light, a message stating that the transmission was in neutral(N) was displayed while the gear shifter was in drive(D). The vehicle was not diagnosed or repaired. The contact stated…

   NHTSA complaint #11712519 · source
7. Filed Oct 24, 2025UTElectrical SystemEngineTransmission & Drivetrain

   The car gets started, message pops up saying to safely put the vehicle into park it will shut off soon. It then starts shaking, will not allow you to shift gears, revs up still shaking, it then shuts off and all of the dash panels messages are popping up, ABS, a message to service the air suspension, engine light, car not in park (can't shift it) (we have put tire chucks to hopefully keep it from moving), etc are flashing as well as the interior lights, exterior lights…

   NHTSA complaint #11695416 · source
8. Filed Oct 21, 2025MNEngineAcceleration & Cruise ControlTransmission & Drivetrain

   The vehicle lost powertrain upon accelaration. Merging onto a freeway and accelerating my vehicle was as if it was in Neutral. Same with starting out at a stop sign, coming to a turn lane and accerlerating to cross traffic, NO POWERTRAIN... just neutral. This issue was also reported by my mechanic when I brought it in as he test drove it. He contacted the local dealership and they inspected as well. Both came to the same conclusion as to what the issue was. The dealership…

   NHTSA complaint #11694863 · source
9. Filed Oct 9, 2025ILTransmission & Drivetrain

   Rattling noise when accelerating after a gear change. Dealership replaced transmission and it’s still there. Found a video online of the exact same issue and it turned out to be the PTU (power transfer unit) that needs to be replaced.

   NHTSA complaint #11692247 · source
10. Filed Oct 5, 2025MAAirbagsBrakesTransmission & Drivetrain

    For nearly a year, I have been unable to drive my vehicle due to a serious safety recall involving the HCU/ABS module. Despite the known risks — including false brake light illumination, disabled ABS and Electronic Stability Control (ESC), and the ability to start and shift out of park without pressing the brake pedal — the manufacturer has failed to provide a remedy or even a timeline for repair. This delay is not only unacceptable, it is dangerous. I am a veteran who needs…

    NHTSA complaint #11691449 · source
11. Filed Oct 4, 2025OKEngineTransmission & Drivetrain

    Just purchased a 2019 Jeep grand cherokee high altitude from stuteville Ford dealership in ponca city oklahoma and they stated the vehicle was fixed, later after block test found out it has a bad headgasket

    NHTSA complaint #11691386 · source
12. Filed Sep 7, 2025FLElectrical SystemTransmission & Drivetrain

    Vehicle will all suddenly while driving on the roads with speed, dash will blink and start saying to select the gear. At this point vehicle either has to be put in parking (while trying to figure out where to pull over) and reselect the gear, or completely shut off, re start and select gear in order to drive. When the dash blinks vehicle accelerator just revs the engine, loss of power occurs. This especially happens after a fuel up and you move away from gas station.

    NHTSA complaint #11685528 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology