2020 Jeep Grand Cherokee transmission & drivetrain problems

Related recalls

No recalls on file.

What owners say

1. Filed Aug 9, 2026DCElectrical SystemEngineTransmission & Drivetrain

   On the 26th of April 2026, the transfer Case on my 2020 Grand Cherokee (with less 114,000 miles) failed during highway travel. This resulted in a sudden downshift and temporary deceleration followed by illumination of “Service 4wd” display. A short time after, the “Service Electronic Stability Control” indicator displayed followed by another downshift and the unattended transition of the 'Select_Terrain' from 'Auto' to 'Snow'. We were unable to turn off these settings. On…

   NHTSA complaint #11755784 · source
2. Filed May 16, 2026PATransmission & Drivetrain

   At 50k grand cherokee would flash reverse indicator and message shift to park also when reverse would engage it was with a harsh engagement. At 58k transmission would hesitate to shift into 4th gear.at 64k transmission would no shift past 3rd gear. Jeep dealer tried to charge $5900. For a bandage 4th clutch repair or $7000. For rebuild transmission .while I wish to repair it myself parts for transmission are not available and dealership says it won't pass state emissions…

   NHTSA complaint #11738336 · source
3. Filed May 15, 202665,000 miNJTransmission & Drivetrain

   The contact owns a 2020 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the service four-wheel drive warning light illuminated. In addition, the contact stated that the vehicle was shaking. The vehicle was taken to an independent mechanic, however the failure was not duplicated. The contact was advised to take the vehicle to the dealer. The dealer was made aware of the failure. The contact referenced an unknown recall repair which had a similar…

   NHTSA complaint #11738144 · source
4. Filed Jan 25, 2026WIEngineOther / UnknownTransmission & Drivetrain

   I purchased this vehicle, November 2023 and by August 2024 the vehicle went into Griffin Hubs to get the engine replaced. They had the vehicle for over a month and a half when I received it back after the engine I had it for a day and a half and had to take it back because it was making a loud grinding noise coming from the engine which then they had to replace a second time because the engine was shredded and was told they were going to put a new transmission in as well,…

   NHTSA complaint #11713217 · source
5. Filed Oct 31, 2025NJElectrical SystemTransmission & Drivetrain

   My vehicle is losing power every randomly literally cutting off and on. Flashing lights won’t start at time , next day drives completely fine. I do not understand

   NHTSA complaint #11696705 · source
6. Filed Aug 14, 2025NYEngineTransmission & Drivetrain

   My 2020 Jeep Grand Cherokee Laredo 3.6 ENG vehicle is cutting off while driving, I was advise it the transmission shift gear transmission, Which needs to be replaced and the can change the TRANSMISSION ASSEMBLY - Remove & Replace 3.6L Eng, AWD on my vehicle. when I stop at the light the vehicle completely shuts off where I have to restart my vehicle. They said it was the 2nd battery which I changed and brought a new one. and the same day it still was cutting off. after…

   NHTSA complaint #11680674 · source
7. Filed Aug 8, 2025NYTransmission & Drivetrain

   Transmission, available upon request for inspection. Clunk’s into reverse, or doesn’t engage at all. Code p1da8, p0733. Has been confirmed by dealer. Will throw check engine light occasionally. Also shifts hard between gears 3 and 4.

   NHTSA complaint #11679337 · source
8. Filed Jul 21, 2025UTTransmission & Drivetrain

   At approximately 54,000 miles the transmission is not shifting. I parked in a parking spot, go into a store. Then come out and the vehicle will not shift into park or reverse. The check engine light came on for the park by wire issue. These transmissions have been known to have rough shifting and my vehicle has been no exception. It’s shifted rough at low speeds and the eco mode and auto start/stop system have also made it feel less than smooth to drive.

   NHTSA complaint #11675060 · source
9. Filed May 11, 2025CAElectrical SystemEngineTransmission & Drivetrain

   Took to dodge dealer and they told me they have been have problems with traction control, 4x4 problems, misfiring cylinders . They spent 5 days trying to figure it out and told me it was a process of elimination . Replace rear diff motor and that didn't work, replaced TCCM, that didn't work, replaced both batteries , that didn't work, new spark plugs, that didn't work, replaced coils on the side where #1 cylinder miss fire, that didn't work. I've spent approximately $6,000…

   NHTSA complaint #11660300 · source
10. Filed May 9, 2025FLBody & StructureTransmission & Drivetrain

    Issue #1: The vehicle exhibits substantial cabin vibration, particularly affecting the steering wheel. This necessitates maintaining a firm grip on the wheel when operating at speeds of 30 mph and above. The vibration intensity escalates in direct proportion to the vehicle's velocity. It has been reported that this vehicle model has documented issues with rear drive shaft bushing failure, which may contribute to excessive play and vibration. Issue #2: The interior door trim…

    NHTSA complaint #11659897 · source
11. Filed Apr 29, 2025IATransmission & Drivetrain

    While traveling Vehicle intermittent hard shifts, or no shifts, goes into neutral unexcitingly, sometimes no reverse. SES light on. 77,278 miles Dealer advised stored code - TCM P0733-00 Gear 3 Shift Incorrect Ratio. Dealer also advised vehicle needs Transmission replaced, Repair estimate $5970.28 Previous issues include ABS system repair and engine coil pack issue.

    NHTSA complaint #11657437 · source
12. Filed Apr 22, 2025NETransmission & Drivetrain

    Transmission needs fully replaced, certified technician said the see this all the time in these Jeeps. Dealership said they had to replace one at 56k miles, this car has 85k miles, well taken care of. Research shows this is a very common issue. Jeep needs to cover these transmissions and recall!

    NHTSA complaint #11656082 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology