2020 Jeep Grand Cherokee fuel, hybrid & EV propulsion problems
Updated from NHTSA data · How we count
21 owners have reported fuel, hybrid & EV propulsion problems with the 2020 Jeep Grand Cherokee, 9% of all complaints about this model year. The typical problem appeared around 20,000 mi.
- Fuel, Hybrid & EV Propulsion complaints
- 21
- Crashes
- 1
- Fires
- 1
- Injuries
- 0
- Related recalls
- 1
- Median mileage
- 20,000 mi
Specific components reported
Fuel, Hybrid & EV Propulsion covers: Fuel system (gas/diesel), fuel pump, hybrid and electric propulsion and battery.
| Component | Complaints |
|---|---|
| Fuel/propulsion system | 17 |
| Fuel system, diesel | 2 |
| Fuel system, gasoline | 1 |
| Fuel system, gasoline:delivery:fuel pump | 1 |
Fuel, Hybrid & EV Propulsion complaints across Jeep Grand Cherokee years
Mileage when the problem appeared
Related recalls
- FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Risk: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
What owners say
- Filed Aug 10, 2026ALFuel, Hybrid & EV Propulsion
While driving on the interstate at highway speeds, the vehicle suffered a sudden and complete loss of motive power without warning, causing the engine to stall. The vehicle became a severe safety hazard in active traffic as power steering and power braking assists were greatly reduced, nearly causing a high-speed rear-end collision before I could safely coast to the shoulder.Upon investigation, the vehicle completely ran out of gasoline, despite the dashboard fuel gauge…
NHTSA complaint #11756023 · source - Filed Jun 17, 2026NVElectrical SystemFuel, Hybrid & EV Propulsion
all grand cherokees have an issue where you lose all power to your jeep while driving and cant do anything! ON top of all the electrical issues. HUGE safety problem when your driving in traffic and cant control your jeep randomly
NHTSA complaint #11744716 · source - Filed May 23, 2026FLFuel, Hybrid & EV Propulsion
The internal fuel pump/fuel pump circuit on my 2020 Jeep Grand Cherokee (VIN: [XXX] ) failed prematurely, resulting in a sudden and severe 'no-crank' safety hazard. The fuel pump failure triggered a massive electrical current draw that shorted out the Powertrain/Engine Control Module communications and locked out the starter motor entirely. This electrical failure leaves the vehicle completely stranded, inoperable, and creates a significant risk of stalling in active traffic…
NHTSA complaint #11739663 · source - Filed Mar 5, 2026GADriver Assistance & Safety TechEngineFuel, Hybrid & EV Propulsion
On September 15–16, 2025, my vehicle was serviced at AutoNation CDJR North Columbus, where the technician documented: “Oil filter housing failed internally.” •No repair, replacement, or warning was provided to me about the risk of catastrophic engine failure. •I was not presented a signed repair decline form. •Internal failure was documented but not escalated. On February 13, 2026, the engine failed completely, rendering the vehicle inoperable. The dealership quoted…
NHTSA complaint #11722336 · source - Filed Feb 7, 2026FLElectrical SystemFuel, Hybrid & EV Propulsion
Frequently, my vehicle would not start. It would crank for a lengthy period of time but the engine would not turn over to start. Internet searches show that this is a widespread, known problem with Chrysler vehicles, yet only a small number of recalls have been issued. Unfortunately, my vehicle does not fall under the recall for unknown reasons. I have been advised that the fuel pump and auxiliary fuel pump need to be replaced, which is a costly repair. A fuel pump should…
NHTSA complaint #11716397 · source - Filed Nov 26, 2025FLFuel, Hybrid & EV Propulsion
My 2020 Jeep will regularly turnover but not start after pushing the start button. As of now, the vehicle will start normal after pushing the start button a second time. Research has shown many people have had and are still having this exact issue. It would seem that most of the ones with this problem have fixed the issue by having both fuel pumps replaced which is very expensive and in my opinion highly unreasonable being it is a very common issue for Jeep. Upon further…
NHTSA complaint #11701634 · source - Filed Aug 13, 2025100,000 miFLElectrical SystemFuel, Hybrid & EV Propulsion
The contact owns a 2020 Jeep Grand Cherokee. The contact stated that the vehicle intermittently failed to start immediately, but started after the second attempt. The battery was replaced; however, soon after the battery replacement, the failure recurred, and the vehicle was taken to a dealer. A diagnostic test was performed, and the contact was informed that the failure was related to the fuel pump or the electrical system. The vehicle was not repaired and remained withthe…
NHTSA complaint #11680460 · source - Filed Jun 20, 2025117,000 miNCFuel, Hybrid & EV Propulsion
The contact owns a 2020 Jeep Grand Cherokee. The contact stated that the vehicle failed to start while pressing the Push to Start button. There was no warning light illuminated. The contact stated that the vehicle eventually started after several attempts. The vehicle was taken to a dealer to be diagnosed; however, the dealer could not determine the cause of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 22V406000 (Fuel System, Diesel);…
NHTSA complaint #11668101 · source - Filed Mar 28, 202538,000 miFLTowedAirbagsElectrical SystemFuel, Hybrid & EV Propulsion
The contact owns a 2020 Jeep Grand Cherokee. The contact stated that the air bag and seat belt failure warning lights were illuminated. After filling the fuel tank and attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer, who diagnosed that the battery and fuse box water pump had failed and were replaced. The failure persisted. The dealer inspected the vehicle again and then diagnosed that the Occupant Restraint Control module had…
NHTSA complaint #11651353 · source - Filed Feb 27, 2025NEFireEngineFuel, Hybrid & EV PropulsionTransmission & Drivetrain
Driving down the interstate at 75mph, the vehicle all of a sudden lost the ability to accelerate and felt like it shifted into neutral. We were able to pull over to the side of the road safely and as we were getting out of the vehicle, we noticed flames shooting out from under the engine. My wife and I made it out safely and as we got about 100 yards away and looked back toward the vehicle, the entire front part of the vehicle was engulfed in flames. We sat along the side of…
NHTSA complaint #11645225 · source - Filed Jan 27, 2025ALEngineFuel, Hybrid & EV Propulsion
My Jeep Cherokee has lost power twice. Once while idling at a red light and once while going 70 MPH on the Interstate. The gas pedal went to the floor without resistance and would not give any fuel to the engine. The lights were still on so I didn't lose power completely, but the engine was not responding. The recent recal 25V011000 sounds like what happened to my car, but the 2020 model is not included in the recall. I have taken it to the dealership, but they could not…
NHTSA complaint #11638726 · source - Filed Nov 20, 2024FLFuel, Hybrid & EV Propulsion
There are times when I go to start the car and it will not start. It sounds like it is trying but won’t completely turn on. When I press the starter to the off position and then try again it works. We took it to the dealership and they said I need a new Fuel Pump. There is a recall for this but not on my vehicle.
NHTSA complaint #11626445 · source
Other 2020 Jeep Grand Cherokee problem areas
- Electrical System (73)
- Other / Unknown (65)
- Engine (56)
- Transmission & Drivetrain (39)
- Driver Assistance & Safety Tech (19)
- Airbags (17)
- Acceleration & Cruise Control (14)
- Steering (13)
- Brakes (12)
- Suspension (8)
- Body & Structure (8)
- Seats & Seat Belts (6)
- Visibility & Wipers (5)
- Wheels & Tires (3)
- Lighting (2)
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology