2023 Jeep Grand Cherokee fuel, hybrid & EV propulsion problems

Related recalls

No recalls on file.

What owners say

1. Filed Sep 11, 2026NYElectrical SystemFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   - The high-voltage (HV) battery system and related hybrid control processor (HCP) software — repeatedly, across three separate incidents (Jan 2026 coolant heater/HCP fault, June 2026 front axle disconnect fault, Sept 2026 full HV battery replacement). Also affected: front axle disconnect actuator (drivetrain). Yes, available for inspection — vehicle is at Chrysler Dodge Jeep Ram of Clifton Park. - Recall 68C: HV battery fire risk (owners told not to charge, park away from…

   NHTSA complaint #11763645 · source
2. Filed Aug 31, 2026AZEngineFuel, Hybrid & EV PropulsionOther / Unknown

   CRITICAL VEHICLE SAFETY COMPLAINT - CHRONIC MULTI-SYSTEM DEFECTS The vehicle is a 2023 Jeep Grand Cherokee 4xe operating under severe chronic safety non-compliance. The vehicle has an active, un-remedied engine block casting sand contamination fire/loss of propulsion and crash risk (FCA 78C / NHTSA 25V-766) listing 'Parts Unavailable.' It also carries an open side-curtain airbag deployment failure recall (NHTSA 26V-328). Furthermore, the vehicle experiences intermittent…

   NHTSA complaint #11760893 · source
3. Filed Jul 26, 2026CAElectrical SystemEngineFuel, Hybrid & EV Propulsion

   Since Nov 2025 there has been a recall with still no remedy for repair. The recall is a huge safety risk regarding the hybrid battery worrying me about it exploding or catching on fire as it warns me to not charge it in my garage and be careful charging it which is the only reason I purchased this hybrid.

   NHTSA complaint #11752945 · source
4. Filed Jul 23, 2026WAElectrical SystemFuel, Hybrid & EV PropulsionOther / Unknown

   At the end of March 2026, the hybrid battery was replaced due to a recall by the dealership. After this, several software updates done, including the BCM, per technician's notes. In May 2026, my vehicle was found bricked in my driveway, unable to jump start, giving warnings regarding the dual charging system. After being towed to the dealership, they found my 12v battery was dead and stated that it needed to be replaced, which was done, with no further testing per…

   NHTSA complaint #11752438 · source
5. Filed Jun 18, 2026MNElectrical SystemFuel, Hybrid & EV Propulsion

   This vehicle has experienced continuous HV battery drainage since repaired under recall 68C on 2/9/26. Multiple follow up trips to the dealer and discussions with the Stellantis "Star team" have resulted in them informing me the vehicle is unfixable but "safe" to drive. They admit they have no idea what the problem is or how to solve it.

   NHTSA complaint #11745153 · source
6. Filed May 28, 2026MIElectrical SystemFuel, Hybrid & EV PropulsionAcceleration & Cruise Control

   Loss of propulsion while driving Yes it is available for inspection upon request Complete and total loss of propulsion/acceleration when pressing on gas pedal while driving and going into a left turn across oncoming traffic; driver and five year old passenger in the vehicle at the time of incident. Safely maneuvered the vehicle to the side of the roadway. Dealership has not been able to recreate the problem. Vehicle has been at dealership service department since May 14,…

   NHTSA complaint #11740647 · source
7. Filed May 16, 2026ORFuel, Hybrid & EV Propulsion

   Hybrid/battery system is locked out and fails to operate in freezing weather (FORM status malfunction) Both winters I have owned this vehicle it will not operate on battery from mid-September until March or April. None of the ridiculous "fixes" do anything including oil changes, fuel additions or driving for 2 hours (!) to burn off oil in the fuel, all tried multiple times. I have dash photos and log of this malfunction. The dealership has been useless and unable to offer…

   NHTSA complaint #11738259 · source
8. Filed Mar 24, 2026MAElectrical SystemEngineFuel, Hybrid & EV Propulsion

   I was driving on the highway when all of a sudden my gas pedal stopped propelling the car and the engine seemed to be off. I looked at the dash board and saw that the car was indicating it was off and that I needed to step on the brake and hit the ignition button to turn it back on. I barely had control of the car but was able to pull off to the side of the road. I then had to wait several minutes for the car to respond and turn back on. This has happened in the past to me…

   NHTSA complaint #11726608 · source
9. Filed Mar 11, 2026NYElectrical SystemEngineFuel, Hybrid & EV Propulsion

   I am submitting this complaint regarding a Jeep Grand Cherokee 4xe that has been subject to multiple safety recalls involving the high-voltage battery system and a risk of fire or explosion.The manufacturer, Stellantis, issued safety instructions advising owners not to charge the vehicle and not to park the vehicle in garages or near structures or other vehicles due to the potential fire risk. It says "Sand from the casting process can contaminate internal engine components,…

   NHTSA complaint #11723569 · source
10. Filed Mar 9, 2026WVElectrical SystemFuel, Hybrid & EV Propulsion

    My car is a plug in hybrid and hybrid batteries have molars been replaced prematurely. This car has completely lost all power 3 times while I was driving and I had to have it towed to a Jeep certified dealer and it shat in the shop for 18 weeks. It has been in the shop 6 times and I haven’t even had it a year. It has had multiple recalls on this car and it’s still scary to drive. I don’t feel safe in it at all.

    NHTSA complaint #11723115 · source
11. Filed Feb 28, 2026CAElectrical SystemFuel, Hybrid & EV Propulsion

    Since I first leased my vehicle in May of 2023, I have received over 7 safety recalls. At least 2 of which are related to the main battery of the hybrid power system. Ever since I got the first one, I was recommended to park my car outside my house for risk of fire while parked. The latest recall, which has not been resolved involved the battery again and after taking the car to the dealer, the battery did not pass the test and the dealer requested I leave the car with them…

    NHTSA complaint #11721205 · source
12. Filed Feb 19, 2026CAElectrical SystemFuel, Hybrid & EV PropulsionOther / Unknown

    On December 17, 2025, I brought my 2023 Jeep Grand Cherokee 4xe (30th Anniversary Edition) to Los Angeles Chrysler Dodge Jeep Ram for safety recall 68C involving the high-voltage (HV) battery. The dealer performed the required recall software update/flash and diagnostic and confirmed the vehicle failed 68C, meaning the HV traction battery pack requires replacement. The vehicle remains at the dealer and is available for inspection. I cannot take the vehicle home even if I…

    NHTSA complaint #11718981 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology