2023 Jeep Grand Cherokee transmission & drivetrain problems

Related recalls

• Recall 26V413000Jun 30, 20267 vehicles
  POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

  Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."

  Risk: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.

  Remedy: Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.

What owners say

1. Filed Sep 19, 2026PASteeringSuspensionTransmission & Drivetrain

   Severe front end noise left and right side steering feels loose rear suspension also makes clunking noises and doesn't feel safe to drive transmission doesn't shift properly make a thumping noise when putting vehicle in drive or reverse very poor fuel economy 6.5 to.7.8 miles mpg

   NHTSA complaint #11765560 · source
2. Filed Sep 11, 2026NYElectrical SystemFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   - The high-voltage (HV) battery system and related hybrid control processor (HCP) software — repeatedly, across three separate incidents (Jan 2026 coolant heater/HCP fault, June 2026 front axle disconnect fault, Sept 2026 full HV battery replacement). Also affected: front axle disconnect actuator (drivetrain). Yes, available for inspection — vehicle is at Chrysler Dodge Jeep Ram of Clifton Park. - Recall 68C: HV battery fire risk (owners told not to charge, park away from…

   NHTSA complaint #11763645 · source
3. Filed Jul 27, 202664,000 miTXTowedTransmission & Drivetrain

   The contact owns a 2023 Jeep Grand Cherokee. While the contact’s daughter was reversing the vehicle, the hybrid vehicle suddenly changed direction, and the vehicle drove forward approximately 3 feet and stalled. The vehicle was towed to the local dealer. The contact was informed that the part needed to repair the vehicle was on back order. No further information was available. The manufacturer was notified of the failure. The failure mileage was 64,000.

   NHTSA complaint #11753005 · source
4. Filed May 30, 2026PAElectrical SystemTransmission & Drivetrain

   My wife was driving our jeep and it suddenly shifted into park while slamming the brakes on its own. She had to stay in the middle of the road shut it off & then start up and drive again but it keep happening the whole 20 mins stopping ride home.

   NHTSA complaint #11740981 · source
5. Filed Apr 24, 2026IAElectrical SystemEngineTransmission & Drivetrain

   I am filing a formal safety complaint regarding my hybrid Jeep vehicle due to ongoing and unresolved safety issues that present a significant risk to myself and others. Since the beginning of ownership, I have experienced repeated and escalating problems with the vehicle, including: * Hybrid system malfunction warnings and persistent red wrench indicator * Aggressive and unsafe gear shifting while driving * Vehicle stalling unexpectedly * Vehicle intermittently failing to…

   NHTSA complaint #11733607 · source
6. Filed Apr 24, 202662,000 miMOSuspensionTransmission & Drivetrain

   The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving approximately 40 MPH, the vehicle unexpectedly lowered and started pulling to the right. The vehicle was pulled over to the side of the road, and the contact exited to inspect the vehicle but found no failure. The vehicle was taken to the residence, and then to a dealer, where it was diagnosed and determined that the axle and passenger’s side rear tension link were bent and lodged into the…

   NHTSA complaint #11733540 · source
7. Filed Apr 10, 2026TNDriver Assistance & Safety TechEngineTransmission & Drivetrain

   The rear parking collision warning abruptly stopped working. The engine smells like it’s burning. The recall 68c has no remedy currently. My neighborhood is at risk due to this outstanding issue.

   NHTSA complaint #11730302 · source
8. Filed Mar 4, 2026NYElectrical SystemAcceleration & Cruise ControlTransmission & Drivetrain

   Powertrain/engine performance (acceleration control): vehicle struggles to accelerate when pressing the gas. Transmission / drivetrain (gear engagement / shift control): vehicle drops from Reverse into Neutral without driver input (unintended gear disengagement). Water intrusion: ongoing water intrusion, power tailgate was already replaced due to water erosion, when it rains or snows water gets into vehicle resulting in a musty/moldy smell and driver side mat soaking wet.…

   NHTSA complaint #11722076 · source
9. Filed Feb 2, 2026GAElectrical SystemFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   I am reporting a serious safety issue involving my 2023 Jeep Grand Cherokee hybrid. The vehicle has experienced repeated stalling and loss of propulsion while driving, including in active traffic and in a school pickup line. The vehicle has unexpectedly failed to accelerate or start, creating dangerous situations for myself, my passengers, and surrounding vehicles. The vehicle has stalled in traffic and at low speeds without warning. On multiple occasions, it lost propulsion…

   NHTSA complaint #11715061 · source
10. Filed Jan 28, 2026INTransmission & Drivetrain

    Vehicle was charged to full overnight. Vehicle was warming up in the garage on the charger in EV mode for approx 20 minutes. Vehicle cabin was warm when unplugged and put in reverse. Vehicle struggled to get through minor snow until traction control was turned off even with being set to "snow" mode (excessive slip). Outside temperature was -1 at the time (well above cold weather operating temperature) when EV powertrain immediately ceased. The vehicle then went into a limp…

    NHTSA complaint #11713850 · source
11. Filed Dec 2, 2025VAElectrical SystemEngineTransmission & Drivetrain

    The vehicle has an active safety recall related to a potential high-voltage battery fire. The recall warns that the battery pack may contain damaged cells that could lead to a vehicle fire under certain conditions. The manufacturer instructs owners not to recharge the battery and to park the vehicle away from buildings or other vehicles due to the fire risk. The defect puts my family and others at risk because the vehicle cannot be safely charged, cannot be parked near…

    NHTSA complaint #11702412 · source
12. Filed Nov 8, 2025PAElectrical SystemEngineTransmission & Drivetrain

    on 10/24/2025 my wife and daughter were in the vehicle driving to her school. My wife was on the phone with me when she stated the car was reving really high and sounded like it was going to blow up how loud it was. she was driving at about 25-30 mph when the car suddenly jerked and shut off completely, the battery light turned on and the check engine light flashed before it shut off. she was able to brake and roll to the side of the road. I had instructed her to keep her…

    NHTSA complaint #11698300 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology