2021 Jeep Grand Cherokee suspension problems

Related recalls

• Recall 24V132000Feb 22, 2024338,238 vehicles
  STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM · SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

  Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.

  Risk: A loss of vehicle control increases the risk of a crash.

  Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.

• Recall 23V413000Jun 8, 2023305,282 vehicles
  SUSPENSION:REAR:SPRINGS:COIL SPRINGS

  Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.

  Risk: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.

  Remedy: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.

What owners say

1. Filed May 16, 2026VASuspension

   Every time I hit a bumb or hole. The back end slides around. I’ve almost wrecked 100 times. And my tires wear down on tge back. Pleaee do something befor I kill someone or myself. The jeep is not safe. This is my 4 jeep and have had alot of problems

   NHTSA complaint #11738229 · source
2. Filed Apr 2, 2026MOEngineSuspensionTransmission & Drivetrain

   BE ASVISED, THIS REPORT MAY BE INTERCEPTED, DELETED, HIDDEN, OR MODIFIED UPON RECEIVING. NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION Vehicle Safety Complaint Complainant: [XXX] [XXX] [XXX] Vehicle: 2021 Jeep Grand Cherokee ------------------------------------- SAFETY DEFECT COMPLAINT – POST-REPAIR VEHICLE CONDITION I am reporting a serious safety concern involving my vehicle following collision repairs performed by Gerber Collision & Glass under a claim handled by State…

   NHTSA complaint #11728833 · source
3. Filed Mar 12, 2026CAElectrical SystemSuspension

   I own a 2021 Jeep Grand Cherokee Trailhawk which we purchased new. On Dec 30, 2025 we were driving home and received a service suspension message on the dash. We took it to our mechanic immediately and they diagnosed it and replaced the left front ride sensor. $380.88 In Jan 21,2026 the ride height message was back. They removed and replaced the air pump assembly with a new united. To remove & replace-suspension-rear suspension-ride control compressor, R&R $2,026.31. Feb 26,…

   NHTSA complaint #11723965 · source
4. Filed Feb 9, 2026MASuspension

   Over the past year, I've noticed a suspension-related squeak - increasing in frequency - coming from the rear of my 2021 Jeep Grand Cherokee Limited vehicle. I brought this to the attention of the Jeep dealer service dept where I purchased the vehicle, as well as to another independent auto repair shop, and both indicated they could not find anything wrong. Today, I saw news on the internet of the Jeep Grand Cherokee Limited "rear coil spring" issue as described in this…

   NHTSA complaint #11716702 · source
5. Filed Jun 6, 2025CAElectrical SystemSuspensionTransmission & Drivetrain

   Vehicle code: C1562-98 AIR PUMP CONTROL - air suspension compressor is overheating or there's a problem with the control system, leading to issues with adjusting the vehicle's height. With further inspection he found a leak in the air bag fittings. Vehicle Power Control Module has caused vehicle to shutoff while driving on the highway. Air suspension and electrical issues continued after 60 days of attempted repairs.

   NHTSA complaint #11665366 · source
6. Filed Jan 21, 202520 miPASuspension

   The contact owns a 2021 Jeep Grand Cherokee. The contact stated while driving at various speeds over bumpy road surfaces the front end of the vehicle made an abnormally loud sound. The vehicle was taken to the dealer on two separate occasions. The dealer test-drove the vehicle on a road surface that was not bumpy, and the dealer inspected the vehicle. The dealer informed the contact that there was no failure found. The vehicle was not diagnosed or repaired. The manufacturer…

   NHTSA complaint #11637245 · source
7. Filed Nov 21, 202470,004 miCTCrash1 injuredTowedSteeringSuspension

   The contact owns a 2021 Jeep Grand Cherokee. The contact stated while accelerating after having stopped at a traffic signal at approximately 15 MPH she felt the steering wheel had locked, pulled the vehicle to the right, and crashed into a guard rail. The contact stated no warning light was illuminated. The contact stated that the vehicle's front end had been damaged. The contact stated that both the driver's and passenger side front tires had also been damaged by the crash…

   NHTSA complaint #11626684 · source
8. Filed Nov 14, 202436,000 miNYSteeringSuspension

   The contact owns a 2021 Jeep Grand Cherokee. The contact stated that the vehicle was recently repaired under NHTSA Campaign Number: 24V132000 (Suspension, Steering). The contact stated that approximately one week after the recall was completed, while driving approximately 40 MPH and following a curve in the roadway, the contact heard an abnormal clicking sound coming from the suspension on the front driver's side wheel well. The contact stated that prior to the recall repair…

   NHTSA complaint #11625181 · source
9. Filed Sep 10, 2024AZSuspension

   At thirty thousand miles, I had to have driver sign motor mount replacement, then at forty one thousand one hundred and fifty two miles and to have the passenger side replaced. According to the dealership, this is a very common problem. Liquid from the motor mountains.Do you have to all the way to the laundry on both sides. If I wouldn't have noticed it. As you can relate the motor mounts, it caused the engine to torque because accidents.

   NHTSA complaint #11613714 · source
10. Filed Aug 26, 2024WVSteeringSuspensionWheels & Tires

    Recalled Rear Coils, over 2-3 months ago, Taken to Jeep Dealership in Morgantown Wv, Taken for front ball joint knuckle pin coming lose, Causing the upper ball joint to start to make noise, unable to control steering when raining or going over bump video was send to mopar when claim and complaint at the time, Prior two weeks before also called and report it, someone canceled my call, and said they had no remedy at that time. Was told they had no remedy for recall at that…

    NHTSA complaint #11610841 · source
11. Filed Apr 30, 2024NVCrashTowedAcceleration & Cruise ControlSteeringSuspension

    April 8th 2024 jeep was at total stop then car jolted forward and unable to stop the vehicle from driving forward lost control of car until it hit a car then fence then a brick wall total loss both air bags deployed

    NHTSA complaint #11585996 · source
12. Filed Apr 26, 2024TNSteeringSuspension

    The contact owns a 2021 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V132000 (Suspension, Steering) however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was inspected, and the dealer determined that the upper control arm pinch bolts needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…

    NHTSA complaint #11585357 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology