2018 Jeep Grand Cherokee acceleration & cruise control problems

Related recalls

• Recall 18V332000May 17, 20184,815,661 vehicles
  ELECTRICAL SYSTEM:SOFTWARE · ELECTRICAL SYSTEM:WIRING · VEHICLE SPEED CONTROL:CRUISE CONTROL

  Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

  Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

  Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

What owners say

1. Filed Aug 30, 2026OHAcceleration & Cruise ControlTransmission & Drivetrain

   I am reporting repeated drivetrain and transmission failures involving my 2018 Jeep Grand Cherokee SRT. The problems began with failure of the driveshaft carrier bearing, which was replaced with a brand-new component by an independent mechanic. The transfer case subsequently required replacement and was replaced with a brand-new unit by a reputable dealership. After these repairs, the original transmission mechanically failed at approximately 99,000 miles. I replaced it with…

   NHTSA complaint #11760723 · source
2. Filed Mar 2, 2026WAEngineAcceleration & Cruise Control

   Had the ABS Module repaired due to recall last week. Next, I have had 3 instances of the Accelerator sticking when shifting gears and, this never happened before this service.

   NHTSA complaint #11721439 · source
3. Filed Nov 20, 2025ORBrakesAcceleration & Cruise ControlTransmission & Drivetrain

   My brake light light up, check engine light comes on and my Stability Control system does not work. My car won't electric start as the check engine light is illuminated. I took the vehicle to the dealership and they could not help me as there is no fix in place.

   NHTSA complaint #11700656 · source
4. Filed Oct 13, 2025ARAirbagsDriver Assistance & Safety TechAcceleration & Cruise Control

   My acc/fcw light is on, i have not been in a crash. And while driving after this light came on my passenger headrest airbag broke apart. And my cruise control is out, along with traction control. My car just went haywire.

   NHTSA complaint #11693209 · source
5. Filed Jun 23, 2025OHBrakesElectrical SystemAcceleration & Cruise Control

   I purchased a 2018 Jeep Grand Cherokee on [XXX] unaware that the vehicle was subject to a federal safety recall and stop-sale order. The recall (NHTSA 24V-838 / Manufacturer 94B) was issued on November 7, 2024, for a defect in the ABS control module that may disable the Anti-lock Braking System (ABS), Electronic Stability Control (ESC), and cause unintended vehicle movement even while stationary. A stop-sale order (VIR 2024-11-14) was issued by Stellantis on November 14,…

   NHTSA complaint #11668509 · source
6. Filed Nov 22, 202425,000 miNYTowedEngineFuel, Hybrid & EV PropulsionAcceleration & Cruise Control

   The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving 35 MPH, several unknown warning lights illuminated, and the vehicle started hesitating and then stalled. The vehicle was towed to an independent mechanic, and the mechanic had the vehicle towed to the dealer to be diagnosed. The contact was informed that the throttle body needed to be replaced. The throttle body wiring was replaced, and the codes were reset. The vehicle was taken back to the…

   NHTSA complaint #11626832 · source
7. Filed Jul 25, 2024NYBrakesElectrical SystemAcceleration & Cruise Control

   While driving, all the light on the dashboard come on. When this happens the speedometer is not working the windshield wipers come on. The emergency brake light is on, the car shifts out of gear and the turning signals don't work and the hazard lights won't work. This is all happening at the same time. I'm unable to inform people on the road that I'm in distress because my hazard light won't work I don't know how fast or slow I'm going. I can't inform the people on the road…

   NHTSA complaint #11604625 · source
8. Filed Apr 30, 202436,000 miPR1 injuredTowedAcceleration & Cruise ControlTransmission & Drivetrain

   The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while attempting to park and exit the vehicle through the front driver’s side door, the vehicle unintendedly accelerated in reverse. As a result of the failure, the driver's side door struck her arm and leg causing injuries. The contact stated that the vehicle drove off a cliff, and one of the tires experienced a blowout and the bumper became loose. The air bags had not deployed. Medical attention was not…

   NHTSA complaint #11586143 · source
9. Filed Mar 3, 202370,000 miCAElectrical SystemAcceleration & Cruise ControlTransmission & Drivetrain

   The contact owns a 2018 Jeep Grand Cherokee. The contact stated while starting the vehicle the PCM warning light illuminated. The dealer was contacted, and the dealer stated that the vehicle was previously serviced under NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control) and that the contact had to pay out of pocket for all future repairs. The manufacturer was contacted but provided no assistance. The failure mileage was 70,000. The contact stated…

   NHTSA complaint #11510074 · source
10. Filed Feb 7, 20237,858 miCAElectrical SystemAcceleration & Cruise Control

    The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the safety hazard warning light illuminated, and the vehicle was making abnormal sounds. The vehicle was taken to the dealer, and the dealer related the failure to NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 7,858.

    NHTSA complaint #11506048 · source
11. Filed Nov 10, 202234,000 miNYCrash1 injuredTowedElectrical SystemAcceleration & Cruise Control

    The contact owned a 2018 Jeep Cherokee. The contact stated while at a complete stop at the traffic light, with the START/STOP mode engaged, the vehicle accelerated unintendedly and crashed into the rear of another vehicle. There were no warning lights illuminated. The air bags deployed. The contact stated that the forward collision automatic braking system failed to engage. The contact sustained back pain. The contact also sustained trauma and had been seeking assistance…

    NHTSA complaint #11493111 · source
12. Filed Sep 10, 2022ILElectrical SystemAcceleration & Cruise Control

    The speed control malfunctioned. the vehicle was in drive not moving when it started accelerating on its own. This malfunction could cause serious injury or death . There was no indication of a problem prior to the failure. I shifted to park and shut off the engine.

    NHTSA complaint #11483835 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology