2013 Mazda CX-5 electrical system problems

Related recalls

No recalls on file.

What owners say

1. Filed Apr 3, 2023TNElectrical System

   The car does not turn off when I put it in park and push the ON/OFF button. I have to start and turn off multiple times and jiggle the gear shift multiple times before it turns off. Sometimes even that doesn't work. Because the car doesn't completely turn off, it runs the battery down which leaves me dangerously stranded. The car is available for inspection. My safety is put at risk because it drains the battery and leaves me stranded, sometimes in dangerous situations…

   NHTSA complaint #11515272 · source
2. Filed May 26, 2022123,000 miCAElectrical System

   My car does not turn off when you push the ignition button. I spoke to Mazda's parts manager about this, and his wife had the same issue and the same model and year as my car. He told me that it is the Parking Lever switch. I feel that not being able to turn your car off is a safety issue. I filed a safety issue with my 2013 Mazda CX-5 on May 26, 2022.

   NHTSA complaint #11466253 · source
3. Filed Apr 23, 2022FLElectrical System

   When you shut the car off the radio and other components do not shut down. You have to start the car back up and put in gear then back in park and shut the car off (sometimes two or three times) to get everything to shut down. This is getting worse over time.

   NHTSA complaint #11461904 · source
4. Filed Mar 14, 2022NYElectrical SystemEngine

   My car won't shut off! I put it in park and turn it off and the accessories stay on. It is getting worse and worse and has taken up to 7 times of turning it off and on, backing it up and forward before it will just turn off for me. I get scared that it won't turn off. I found this forum online and it seems this is a very common problem that is not being addressed by Mazda. https://www.cargurus.com/Cars/Discussion-t49115_ds799849 Not being able to turn my car off is a very…

   NHTSA complaint #11456579 · source
5. Filed Jan 19, 2022100,000 miTXElectrical System

   The contact owns a 2013 Mazda CX-5. The contact stated that the PUSH to START button was not able to turn off the vehicle until after several attempts were made, which caused the battery to drain quickly. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and the contact was waiting for a callback. The failure mileage was approximately 100,000.

   NHTSA complaint #11448084 · source
6. Filed Aug 23, 2021MIElectrical SystemTransmission & Drivetrain

   My vehicle does not want to turn off when placed in park. The car is fully in the park position, but the start push button is illuminated with a red light. The power is still on, and the car beeps when door is open. I can only get the power to turn off, after repeatedly tapping the gear shift left, towards the P symbol. It is already fully seated in the park position, but this finally causes the light to go off and the car turns off. Always hoping the power did not turn back…

   NHTSA complaint #11430076 · source
7. Filed May 26, 2021100,000 miNYElectrical SystemTransmission & Drivetrain

   The contact owns a 2013 MAZDA CX5. The contact stated while attempting to shut off the vehicle, the vehicle failed to turn off due to the transmission not being fully in PARK. The contact stated that there was an unknown flashing red warning light illuminated. The vehicle was not yet diagnosed. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 100,000.

   NHTSA complaint #11418634 · source
8. Filed May 13, 202158,000 miTXElectrical SystemEngineFuel, Hybrid & EV Propulsion

   After fixing the electrical problem with the car not fully turning off, the car suddenly died in traffic and wouldn't restart. Replacing mass air sensor, o2 sensor, and plugs, the car will die in traffic when coming to a stop, but restarts immediately. The code says this is a pcm problem. Internet research says this is not uncommon resulting in safety recalls in other year models. 2013 should also be recalled.

   NHTSA complaint #11416480 · source
9. Filed Apr 25, 2021100,000 miNVElectrical SystemEngine

   The ignition on my 2013 mazda cx-5 would not turn off after putting the vehicle into park. The engine would start with the gearshift lever in park, but once i drove to a destination, pulled into a parking lot, and put the gearshift into park, the vehicle would not entirely turn off. It would take several attempts to manipulate the gearshift around to get the car to turn off. The vehicle's electrical system would still be active, including radio, dash lights, headlights, and…

   NHTSA complaint #11413749 · source
10. Filed Mar 23, 202180,000 miNYElectrical System

    The shifter position switch is defective. It does not always shut off the electrical system when the shifter is placed into park and the car is turned off. The electrical system, the radio, lights, etc, remain on even though the car has been turned off. Apparently it caused by a small part that was made of rubber that dries out and breaks down. It is replaced by a plastic part that resists wear and tear and lasts far longer. Mazda is aware of the problem but refuses to…

    NHTSA complaint #11404422 · source
11. Filed Mar 21, 2021153,024 miOKElectrical System

    After you shut the car engine off the ignition is still on. While in park i have looked this up and found out that it's a worn out switch. In these cars this had happened a while back but it's getting worse like every time now

    NHTSA complaint #11404154 · source
12. Filed Mar 17, 2021121,000 miTNElectrical System

    Ijust purchased this vehicle used from a car dealer. I get it home and find this out. Seems it is a common issue and complaint online with a fix of over $200 in parts and labor. (all our vehicles are mazdas. I purposely bought a mazda because i believed they were reliable. I am sorely disappointed there is not a recall for this. When car is put in park and turned off it will not shut off. Auxillary power keeps running not allowing the car to lock. Radio turns back on. The…

    NHTSA complaint #11403577 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology