2010 Mercedes-Benz Sprinter 2500 problems, complaints & recalls

2010 Mercedes-Benz Sprinter 2500 recalls (6)

• Recall 17V479000Jul 28, 201720,665 vehicles
  AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

  Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

  Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

  Remedy: DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall partially supersedes recall 16V-379.

• Recall 16V077000Feb 10, 2016136,361 vehicles
  AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

  Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

  Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

  Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.

• Recall 11V210000Mar 30, 20113,437 vehicles
  SEAT BELTS

  Mercedes-benz is recalling certain model year 2008-2011 2500 and 3500 sprinter vehicles equipped with an optional three-seat bench in the passenger compartment. The seat benches in the second seating row may have been equipped with safety belts that do not meet the minimum requirements of federal motor vehicle safety standard 208, "occupant protection in interior impact," and motor vehicle safety standard 209, "seat belt assemblies." first, those safety belts may not lock as required. Second, the assembly loop may not perform to minimum force requirements.

  Risk: In the event of a crash, the safety belts in these vehicles may not perform as required such that a seat occupant may not be properly restrained, increasing the risk of injury or death in the event of a crash.

  Remedy: Mercedes-benz will inspect and replace any seat belt assemblies that do not meet the requirements free of charge. The safety recall began on july 15, 2011. Owners may contact mercedes-benz at 843-695-5000.

• Recall 10V655000Dec 29, 20103 vehicles
  STRUCTURE

  Mercedes benz is recalling certain model year 2007 and 2010 2500 and 3500 sprinter vehicles. The correct interior trim covering the a-pillars may not have been installed. If incorrect trim was installed on a vehicle, the vehicle would fail to comply with the requirements of federal motor vehicle safety standard 201, "occupant protection in interior impact."

  Risk: In the event of a vehicle crash, the vehicles may not provide the protection required by the standard if an occupant strikes the a-pillar trim.

  Remedy: Mercedes-benz will check to see if the correct trim cover was installed and, if not, replace that trim cover with the correct one. This service will be performed free of charge. The safety recall is expected to begin during february 2011. Owners may contact mercedes-benz at 843-695-5000.

• Recall 10V642000Dec 21, 2010274 vehicles
  EQUIPMENT

  Sprinter is recalling certain model year 2010-2011 freightliner 2500 sprinter and mercedes-benz sprinter vehicles equipped with an emergency exit window. The adhesive bond between the glass and the hinge on the top of the window may loosen.

  Risk: The emergency exit window may separate from the body and could fall increasing the risk of injuries to the passenger or driver.

  Remedy: Dealers will replace the emergency exit window if necessary free of charge. The safety recall began on february 11, 2011. Owners may contact sprinter at 1-201-573-0600.

• Recall 10V294000Jun 29, 20102,589 vehicles
  FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

  Sprinter is recalling certain model year 2009 and 2010 vehicles manufactured from november 2009 through march 2010 and sold under the mercedes-benz, freightliner, and dodge brand name. The spring plate which attaches the oil filler neck to the cylinder-head cover may crack.

  Risk: A crack in the spring plate may result in engine oil leaking into the engine compartment from the oil filler neck, possibly leading to the accumulation of dirt in the engine compartment with subsequent soiling of the road surface which could lead to a vehicle crash.

  Remedy: Dealers will replace the oil filler neck free of charge. Mercedes-benz usa is handling the mercedes-benz and freightliner sprinter owner notification and remedy for this campaign, and chrysler is handling the dodge sprinter owner notification and remedy for this campaign. The safety recall began on october 4, 2010. Mercedes-benz and freightliner sprinter owners may contact mbusa, llc at 1-877-762-8276, and dodge sprinter owners may contact chrysler at 1-800-992-1997.

NHTSA defect investigations

• EA21002Opened Sep 17, 2021Open

  Desiccated Air Bag Inflator Rupture

  From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C…

Recent 2010 Mercedes-Benz Sprinter 2500 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Apr 2, 2024NJFuel, Hybrid & EV Propulsion

   Safety Concerns Regarding Eberspächer Diesel Heaters in My 2010 Sprinter This complaint outlines critical safety concerns identified with the two Eberspächer diesel heaters in my 2010 Sprinter van, originally installed / imported from Germany. 1. Potential Non-Compliance with Emission Standards: A recent inspection suggests that both heaters might not meet EPA/CARB emission regulations due to the absence of a required CARB sticker. While I've obtained and verified CARB…

   NHTSA complaint #11580600 · source
2. Filed Feb 22, 2021GAElectrical SystemLighting

   Head light assemblies on my 2010 c300 are faulty they are dulling severely bad and the light bulbs are burning and melting on the assembly causing a burning smell this is a safety hazard everyone is complaining from 2008-2010 the bulbs are melting onto the plastic causing the headlights to blow out and the clips used to hold the bulbs on track are pointing downwards so the lights are pointing towards the ground and not in ongoing traffic the consumers are paying too much out…

   NHTSA complaint #11397439 · source
3. Filed Feb 22, 2021GAElectrical SystemLightingSteering

   My 2010 mercedes is having a series of issues that it should not be having and this is unfair to consumers, there should be way more then 4 recalls listed on this vehicle year make and model. I am currently experiencing a problem with my car not starting for some odd reason as my key is inserted into the ignition my car isn't turning on at all. The steering column is locked and the dash board states that i need to remove my key from the ignition. My car has been diagnosed as…

   NHTSA complaint #11397423 · source
4. Filed Sep 23, 2020NYDriver Assistance & Safety TechAcceleration & Cruise Control

   I have a 2010 e350 while driving the car it threw itself into park , i was traveling 5 mph or so. It did it a few times especially when coming to a stop in new york city , this is dangerous! This is the first time today it's happened and it happened about 4 times tonight , scary! , i cannot exactly duplicate when or why it does it. What i have done so far... 1. I check my door. My door is not open. This is dangerous

   NHTSA complaint #11360835 · source
5. Filed Mar 11, 202035,000 miILAirbagsSteering

   Hello all, i am currently driving with a defective airbag. I have been contacted by the daimler vans recall resolution team. They instructed me to take the vehicle to the nearest sprinter repair center for the bag to be replaced free of charge. I explained that the nearest service center was st louis mo which happens to be over 100 miles away from my home. I asked if they could send someone to change it at my location, since this would take me away from work for a day to do…

   NHTSA complaint #11317553 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology