Mercedes-Benz Sprinter 2500 problems by model year

Updated from NHTSA data · How we count

NHTSA has 345 owner complaints and 95 recalls on file for the Mercedes-Benz Sprinter 2500 (2007–2025). The 2019 Sprinter 2500 has the most serious complaints, most often about steering.

Complaints
345
Recalls
95
Model years
18
Worst year
2019

Complaints by model year

20071520103201251620141217201691420186680202045402022181220242
NHTSA complaints per Mercedes-Benz Sprinter 2500 model year. Click a bar for details.

Newer model years have had less time on the road, so they naturally have fewer complaints. Compare a year against its neighbors rather than against brand-new models.

Worst Mercedes-Benz Sprinter 2500 years to buy

Ranked by our severity-weighted complaint score (crashes, fires and injuries count extra — how it works).

  1. 2019 Mercedes-Benz Sprinter 2500 — 66 complaints, 8 crashes, 4 fires; top problem: Steering
  2. 2020 Mercedes-Benz Sprinter 2500 — 80 complaints, 3 crashes, 1 fire; top problem: Driver Assistance & Safety Tech
  3. 2022 Mercedes-Benz Sprinter 2500 — 40 complaints, 2 crashes; top problem: Driver Assistance & Safety Tech
  4. 2021 Mercedes-Benz Sprinter 2500 — 45 complaints, 2 crashes; top problem: Driver Assistance & Safety Tech
  5. 2014 Mercedes-Benz Sprinter 2500 — 16 complaints, 3 fires; top problem: Engine

Fewest serious complaints among years at least 3 years old: 2011 (0 complaints).

Every Mercedes-Benz Sprinter 2500 model year

YearComplaintsCrashesFiresInjuriesRecallsTop problem
2025 Sprinter 250020001Suspension
2024 Sprinter 2500120104Brakes
2023 Sprinter 2500180107Engine
2022 Sprinter 2500402027Driver Assistance & Safety Tech
2021 Sprinter 25004520118Driver Assistance & Safety Tech
2020 Sprinter 25008031022Driver Assistance & Safety Tech
2019 Sprinter 25006684442Steering
2018 Sprinter 2500140009Acceleration & Cruise Control
2017 Sprinter 250090007Electrical System
2016 Sprinter 25001701015Acceleration & Cruise Control
2015 Sprinter 25001210014Steering
2014 Sprinter 2500160306Engine
2013 Sprinter 250050003Engine
2012 Sprinter 250030002Acceleration & Cruise Control
2011 Sprinter 250000004—
2010 Sprinter 250050006Lighting
2009 Sprinter 250010000Electrical System
2007 Sprinter 250000001—

Most common Mercedes-Benz Sprinter 2500 problem areas (all years)

  • Electrical System
    63 complaints
  • Driver Assistance & Safety Tech
    62 complaints
  • Engine
    59 complaints
  • Transmission & Drivetrain
    51 complaints
  • Steering
    45 complaints
  • Brakes
    43 complaints
  • Acceleration & Cruise Control
    33 complaints
  • Fuel, Hybrid & EV Propulsion
    23 complaints
  • Seats & Seat Belts
    16 complaints
  • Body & Structure
    15 complaints

Complaint trend

2020202120222023202420252026
Complaints about the Mercedes-Benz Sprinter 2500 received by NHTSA each month.

Mercedes-Benz Sprinter 2500 recalls

  • Recall 25V725000Oct 24, 2025366 vehiclesModel years 2023–2024

    Risk: Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.

  • Recall 25V712000Oct 17, 202516 vehiclesModel years 2025

    Risk: An automatic emergency braking system that does not function as intended can increase the risk of a crash.

  • Recall 25V609000Sep 12, 20254 vehiclesModel years 2024

    Risk: Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.

  • Recall 25V135000Feb 28, 202588 vehiclesModel years 2024

    Risk: Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.

  • Recall 24V930000Dec 13, 2024697 vehiclesModel years 2019–2022

    Risk: A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

  • Recall 24V517000Jul 9, 20241,232 vehiclesModel years 2023–2024

    Risk: An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.

  • Recall 24V225000Mar 24, 202499 vehiclesModel years 2023

    Risk: An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.

  • Recall 24V166000Mar 1, 2024828 vehiclesModel years 2023

    Risk: A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.

  • Recall 23V874000Dec 21, 20239 vehiclesModel years 2020

    Risk: Reduced vehicle control increases the risk of a crash. Additionally, the propeller shaft may damage the fuel tank during a crash, causing a leak and increasing the risk of a fire.

  • Recall 23V876000Dec 21, 2023387 vehiclesModel years 2019–2023

    Risk: A detached partition wall can increase the risk of injury.

  • Recall 23V875000Dec 21, 20233,739 vehiclesModel years 2019–2021

    Risk: Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.

  • Recall 23V849000Dec 15, 202333 vehiclesModel years 2023

    Risk: A loss of steering control can increase the risk of a crash.

  • Recall 23V806000Dec 1, 2023131 vehiclesModel years 2021–2023

    Risk: An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.

  • Recall 23V444000Jun 26, 202320,500 vehiclesModel years 2021–2022

    Risk: A loss of drive power can increase the risk of a crash.

  • Recall 23V204000Mar 24, 20236,857 vehiclesModel years 2019–2022

    Risk: A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

  • Recall 23V101000Feb 17, 2023350 vehiclesModel years 2022

    Risk: An air bag that does not deploy as intended increases the risk of injury in a crash.

  • Recall 22V796000Oct 21, 2022124,305 vehiclesModel years 2019–2022

    Risk: Vehicle rollaway increases the risk of a crash.

  • Recall 22V491000Jul 11, 20222 vehiclesModel years 2021

    Risk: An electrical surge can increase the risk of a fire.

  • Recall 22V360000May 20, 202219,937 vehiclesModel years 2019–2021

    Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

  • Recall 22V281000Apr 27, 202212,086 vehiclesModel years 2019–2021

    Risk: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

  • Recall 22V131000Mar 8, 20222,153 vehiclesModel years 2021

    Risk: An incorrectly assembled torsion bar may fail at the connection between the torsion bar and linkage, resulting in a loss of vehicle stability, and increasing the risk of a crash.

  • Recall 22V073000Feb 9, 20222,564 vehiclesModel years 2021

    Risk: The operator may overload the vehicle, resulting in excessive tire wear and increasing the risk of a crash.

  • Recall 21V972000Dec 15, 202148,400 vehiclesModel years 2019–2020

    Risk: Unintentional vehicle movement can increase the risk of a crash.

  • Recall 21V934000Dec 1, 202130 vehiclesModel years 2021

    Risk: Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.

  • Recall 21V933000Dec 1, 202198 vehiclesModel years 2021

    Risk: A damaged brake hose may leak brake fluid, extending the distance needed to stop the vehicle and increasing the risk of a crash.

Other Mercedes-Benz models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology