2020 Tesla Model X suspension problems

Related recalls

No recalls on file.

What owners say

1. Filed Mar 21, 2026CASuspensionTransmission & Drivetrain

   When turning a loud cranking sound is heard and it makes it hard to turn. It as if something is stopping it from turning.

   NHTSA complaint #11726034 · source
2. Filed Mar 5, 2026CACrash1 injuredBody & StructureOther / UnknownSuspension

   I am submitting information regarding repair access and repair estimate concerns involving a Tesla vehicle after a collision. During an insurance claim handled by Tesla Insurance Company, a repair estimate from a Tesla-preferred repair facility was used to declare the vehicle a total loss. However, a manufacturer-owned repair facility estimate would be significantly lower and could make the vehicle repairable. When I attempted to obtain an inspection and estimate from a…

   NHTSA complaint #11722287 · source
3. Filed Jan 23, 2026CASteeringSuspension

   Making a loud squeaky noise and knocking while I turn. The noise is coming from the steering and front suspension arms I believe.

   NHTSA complaint #11713009 · source
4. Filed Nov 28, 2025AZSteeringSuspensionTransmission & Drivetrain

   My 2020 Tesla Model X experiences severe vibration, shaking, and rattling during acceleration, especially between about 20–45 mph and at higher suspension settings. The vibration is strong enough to affect steering stability and safe control of the vehicle during acceleration and lane changes. Tesla has already replaced the front half-shafts twice under warranty for this same problem, but the issue has returned again. This is a known defect documented by Tesla in Service…

   NHTSA complaint #11701961 · source
5. Filed Jul 22, 2025CASuspension

   I would like to report a significant safety concern affecting Tesla Model X vehicles, and potentially Model S as well. Numerous reports across Tesla forums have highlighted persistent issues with unadjustable negative camber, which results in excessive inner tire wear on all four wheels. In some cases, owners have reported needing to replace their tires as early as 5,000 miles. In my own experience, I had to replace mine at just 14,000 miles. Additionally, I’ve experienced…

   NHTSA complaint #11675226 · source
6. Filed Jul 9, 202528,000 miNVSuspension

   The contact owns a 2020 Tesla Model X. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle shook erratically. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a malfunction with the front driver's side half shaft. The contact stated that the front driver's side half shaft needed to be repositioned. The vehicle was being repaired. The contact was informed that it was a…

   NHTSA complaint #11672375 · source
7. Filed Jun 14, 2025VASuspension

   Hello - I'm having extreme Inner tire wear on rear tires due to a bad camber arm design on my Tesla model X. The negative chamber is way outside of normal standards. I had an issue recently where my tire blew out. I did not notice until I had to replace it. I have changed tires three times in the last year. That's just egregious.

   NHTSA complaint #11666971 · source
8. Filed Mar 24, 2025CASuspension

   We purchased a Tesla Model X 2 years ago and have driven a little over 10,000 miles on it. The car has had continuous suspension problems which resulted in replacing the half shaft twice, control arms and now suspension pins. We drive solely on city roads and highways, it does not seem safe that a car used for regular commute to/from work and school would have such serious mechanical problems so early on.

   NHTSA complaint #11650050 · source
9. Filed Dec 28, 2024WASuspension

   I preordered a 2020 Tesla Model X on [XXX], totaling $112,590, with $62,617 paid in cash and the rest financed. On November 30, 2021, I brought the car to the Renton Tesla Service Center for axle noise when accelerating, but they couldn’t replicate it. On February 7, 2022, I returned with the same complaint and was asked to provide a video of the issue. On April 13, 2022, with video proof of the noise, Tesla verified the issue and replaced the axle halfshafts, temporarily…

   NHTSA complaint #11632901 · source
10. Filed Apr 2, 2024CASuspension

    Slowed down to make a right turn at approximately 10 mph then heard a loud pop in the rear drivers side wheel. Noticed that wheel no longer had traction. Drove another 1/4 mile to my home where the vehicle was then inspected and noticed the rear tire was not aligned with the vehicle. After further inspection, I noticed the control arm was broken in half. Brought vehicle into a Tesla Service Center and they are claiming the damage was caused by excessive force or impact.

    NHTSA complaint #11580576 · source
11. Filed Mar 13, 2024CASteeringSuspension

    I have a 2020 Model X (23k miles) and the warranty just expired 2 months ago. It suddenly developed a loud creaking in the front end. The creaking seems to be related to the movement of the suspension, but I also notice it when I turn either direction. It’s not related to braking except to the extent that the suspension is compressed slightly with braking. From research it may be the control arms and front sway bar. Apparently this is a very common issue with the Model X per…

    NHTSA complaint #11577239 · source
12. Filed Mar 7, 2024NCBody & StructureSuspension

    On [XXX] traveling south from [XXX] to merge onto [XXX] via the on-ramp, we hit a rough patch of road with potholes/ruts at the shoulder. There was a loud bang, we felt the front of the car drop, and felt an immediate change in steering/stability. We could hear loud scraping/grinding noises, and we pulled to the shoulder as quickly as we could. At first we suspected a flat tire, however the tires were all fine. We could hear air hissing coming from under the car when the…

    NHTSA complaint #11576013 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology