2018 Tesla Model X suspension problems

Related recalls

No recalls on file.

What owners say

1. Filed Sep 13, 2025MASuspension

   Control arm squeaks. Only way Tesla fixes is to replace. Smoke fix is a 2$ grease application to ball joint but they charge 1500$. I have done it 2 times and now again happened.

   NHTSA complaint #11687129 · source
2. Filed Aug 14, 2025CASuspension

   During a recent inspection, the Tesla service center (at Los Gatos) informed me that my Model X is missing a suspension bolt, and they stated they do not now why and how it's missing. It is a serious safety hazard, as it may affect handling, stability, and safety. They asked me to get it fixed before driving it. They told me that it's not covered by warranty or insurance, but couldn't explain why this happened.

   NHTSA complaint #11680635 · source
3. Filed Jun 30, 2025NCDriver Assistance & Safety TechSuspension

   I was driving down the road and my car started shaking, I was about 5 or 6 miles from an exit so continued and within 1 mile a rod broke and fell on top of my tire causing me to catastrophically have to stop n swerve off the road in 5 o'clock traffic. I just purchased this car 3 months ago, no issues just happend all of sudden. There are reports of weak suspension parts for tesla specifically the model x and y. The suspension parts need to be recalled. I was VERY lucky to…

   NHTSA complaint #11670369 · source
4. Filed May 6, 2025TXSuspension

   My 2018 Tesla model X front suspension is making cranking noise and seems like it’s unsafe to drive. This is a known issue to Tesla and NHTSA but recall was never announced so Tesla service center is not fixing this issue. Could you please look into this.

   NHTSA complaint #11659397 · source
5. Filed Apr 10, 2024CASteeringSuspension

   The car starts developing very loud squeaking noise when the suspension is at work, when turning, and when accelerating/decelerating

   NHTSA complaint #11582137 · source
6. Filed Feb 5, 2024CASuspension

   Took my car to a tesla service center to repair the suspension front upper arm in feb2023 for $300 Today the front suspension lower arm/forelink/aft failed and they are making the repair now. Repair costs is $1600. After doing some research, it seems the suspension issue on the model x is a widespread and faulty design issue. They fail with the car being just 5 years old.

   NHTSA complaint #11570083 · source
7. Filed Dec 24, 2023FLSteeringSuspensionWheels & Tires

   I am writing to you once again to emphasize and provide additional details regarding the critical safety issue I previously addressed concerning the Tesla Model X vehicles, which is similarly affecting Tesla Model S models. My personal experience underscores the severity of this problem: I have had to replace five tires due to accelerated inner wall wear. This specific wear pattern is a direct result of improper camber alignment, an issue that Tesla has continuously refused…

   NHTSA complaint #11561686 · source
8. Filed Apr 13, 2023MASteeringSuspension

   Initially I noticed an issue with notchy steering, which is typically caused by faulty u-joints in the steering column. I took the vehicle in for service on 2/14/23, and the service center confirmed the issue and replaced the lower steering column. Almost immediately after picking up the vehicle from service, I noticed a loud creaking sound coming from the suspension when the steering wheel was turned. I brought the vehicle back to the service center on 3/29/23, where it was…

   NHTSA complaint #11516840 · source
9. Filed Mar 20, 2023FLSuspension

   When driving in the high setting in there is an abrupt, shaking and vibrating coming from the half shaft connected to front drive unit. Caused by the forces put from the drive unit. There has been 100s of report to Tesla so much so if they have created a dedicated service bulletin. There is a potential risk of catastrophic malfunction to occur if enough wear is put on the front half shaft. Tesla is reluctant to fix it due to its high complexity and cost but several service…

   NHTSA complaint #11512831 · source
10. Filed Mar 7, 2023TXSuspension

    In 2021, we replaced the suspension air compressor for our 2018 Tesla Model X 75D. Again, only about 8 months later in March 2022, we replaced the suspension air compressor for our Model X. And again in December 2022, we received an alert that the suspension air compressor was disabled. This alert did turn off. However, we started hearing the same noise we had heard back in early 2022. At this point, the suspension air compressor has again failed. Tesla has told us that they…

    NHTSA complaint #11510628 · source
11. Filed Feb 28, 2023CASuspension

    The car squeaks whenever it goes over a bump (not matter how small) or you turn the steering wheel. Sounds like rubber rubbing together

    NHTSA complaint #11509613 · source
12. Filed Feb 15, 2023TXSuspension

    When the car turns or goes over bumps, there is a creaking and squeaking sound. TONS of Tesla owners have reported this and it has to do with faulty control arms and boots/ball joints. A good amount of people are experiencing this AFTER their warranties have expired causing us all to have to pay for something that should be covered by a warranty. Engineers have apparently determined that "After numerous evaluations, the development team determined that the Tesla control arm…

    NHTSA complaint #11507399 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology