2020 Tesla Model Y suspension problems

Related recalls

• Recall 21V912000Nov 21, 2021826 vehicles
  SUSPENSION

  Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.

  Risk: Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash.

  Remedy: Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-004.

• Recall 21V835000Oct 25, 20212,791 vehicles
  SUSPENSION:CRITICAL FASTENERS · SUSPENSION:FRONT

  Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

  Risk: A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.

  Remedy: Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.

• Recall 20V709000Nov 17, 2020401 vehicles
  SUSPENSION:FRONT:CONTROL ARM

  Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles. The bolts connecting the front upper control arm and steering knuckle may have not been properly tightened, allowing the upper control arm to detach from the steering knuckle.

  Risk: A detached upper control arm can cause the wheels to lean in or out, decreasing the driver's ability to steer and increasing the risk of a crash.

  Remedy: Tesla will notify owners, and dealers will inspect, and as necessary, tighten the bolts, free of charge. The recall began January 15, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-20-31-012.

What owners say

1. Filed Aug 18, 2026FLSuspension

   While my wife was driving on a flat straight road, she heard a loud bang noise from the front of the vehicle. The vehicle made a loud grinding noise. Upon inspection, it was found the bolt securing the front right damper to the suspension had snapped and come loose. The nut fastening the bolt was lost on the roadside.

   NHTSA complaint #11757704 · source
2. Filed May 8, 202648,000 miGASuspension

   The contact's daughter owns a 2020 Tesla Model Y. The contact stated that while driving at various speeds, an abnormal, squeaking sound would emit from the vehicle without warning. The contact called the service center where they gave the contact an estimate for a diagnostic. The contact was also informed that the vehicle may be covered under a goodwill warranty. The vehicle several parts of the front control arm were defective and had caused several other defects related to…

   NHTSA complaint #11736483 · source
3. Filed Apr 21, 2026COBrakesSuspensionWheels & Tires

   There was a grinding sound coming from the LF wheel. This was progressively getting worse. Car was shaking while driving so dropped it off with my mechanic due to safety concerns. Per the mechanic that fixed the issue: Inspection found LF wheel bearing is loose. A bolt backed out on inside rubbing through axel shaft. Allowed wheel bearing to damage to damaged from moving in place. Axle shaft damaged from rubbing on backed out bolt. Replace LF axle shaft and wheel bearing.…

   NHTSA complaint #11732866 · source
4. Filed Dec 4, 2025MNBody & StructureSteeringSuspension

   I would hear squeaking/tearing/rattling noises, this was found to be due to malfunctioning/broken nuts and compliance arms and control arms. This happened three times so far, attached are two repairs that was required previously. Per report with Tesla staff, this has been a recurring issue. Per additional Tesla owners, this has been a frequent issue amongst many different Tesla forums. Now I have to get it repaired for the third time. I bought a used Tesla that was certified…

   NHTSA complaint #11702982 · source
5. Filed Sep 22, 2025CASteeringSuspension

   While driving at approximately 39,000 miles, the vehicle developed loud rattling and creaking noises from the front suspension when steering or backing out. A Tesla service center inspected the car and confirmed that both front lower lateral link assemblies were completely torn and required replacement. This failure placed safety at risk by compromising front suspension stability and steering control. The issue was confirmed and repaired by Tesla, and the replaced components…

   NHTSA complaint #11689053 · source
6. Filed May 13, 2025NJSteeringSuspension

   Steering became difficult to turn to the right with the wheel sticking to the right when trying to turn or drive the vehicle. Tesla claims we had some kind of a large impact. Maybe a pothole. Tesla claims well this is a heavy vehicle. Out of no where we had to replace the entire steering rack. I've never had to replace an entire steering rack for a pothole. Seems ridiculous.

   NHTSA complaint #11660602 · source
7. Filed Nov 4, 2024CASuspension

   Experienced a loud clicking noise from front wheels. Took into Tesla service and the front lateral link bushings are torn. There was a recall in 2021 of some Model Y and Model 3 Teslas, but not all. I am concerned that my car and others should have been a part of this recall and that cars that weren’t inspected could be driving in a dangerous vehicle. Here is the recall number: 21V83500, SB-21-31-003. Alternatively, I am concerned that this is a safety issue on its own.

   NHTSA complaint #11623534 · source
8. Filed Aug 19, 2024CASuspension

   Brought the vehicle in for tire replacement and alignment on 08/15/2024. Right front tire was wearing on the outside. Tesla service technician found bolt had backed out and jammed on rear subframe. This caused vehicle to pull to the right and presented a potential safety issue. The bolt secures a link between the wheel assembly and subframe. Tesla service center claims that I must have had an accident or hit a pothole etc. The vehicle has not been involved in any accident or…

   NHTSA complaint #11609377 · source
9. Filed May 11, 2024CASuspension

   Front suspension issues with lots of creaking and noise when accelerating and decelerating as well as turning. Tesla had previously greased my upper control arms but this issue is now back, worse than ever

   NHTSA complaint #11588278 · source
10. Filed Apr 26, 2024CACrash1 injuredBody & StructureSuspensionWheels & Tires

    While driving on the freeway the autopilot kept turning on, I would immediately turn the autopilot off. The autopilot came on and turned my steering wheel to the left into the highway barrier, thus causing me to take a corrective action. The weather on the freeway way wet and traffic was moderate. The monitor displayed autopilot, which I turned off many during my trip as I am not comfortable with autopilot . I have an insurance claim as there was extensive damage to my car.

    NHTSA complaint #11585534 · source
11. Filed Mar 27, 2024CAAirbagsSteeringSuspension

    I am writing to file a complaint against Tesla, Inc. for refusing to repair recurring suspension issues that were supposedly addressed through previous recalls. As an owner of a 2020 Tesla Model Y (VIN: [XXX] ), I have experienced numerous problems related to the vehicle's suspension system, steering, and safety restraints, which I believe pose serious safety risks. My vehicle has undergone multiple repairs at Tesla service centers for issues such as squeaking noises when…

    NHTSA complaint #11579715 · source
12. Filed Jan 30, 2024TXSuspension

    This is a 2020 Tesla model Y. At 55k miles, 3.5 years of ownership I was alerted by my tire dealer about broken bushings and control arms in both front tires. They mentioned that they see these early failures often in I have a 2020 Tesla model Y. I am a careful, risk averse driver who has used the car just on roads for daily commute. No extraordinary forces or events on the suspensions happened. At the service center, I was informed that this would be due to my driving and…

    NHTSA complaint #11568782 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology