2023 Toyota Highlander Hybrid problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 9 complaints with NHTSA about the 2023 Toyota Highlander Hybrid, most often about body & structure. There are 6 recalls for this model year.

Complaints
9
Recalls
6
Crashes
0
Fires
0
Injuries
0
Median mileage
13,000 mi
at time of problem

Key facts

  • Body & Structure is the most-reported problem area, named in 3 of 9 complaints (33%).
  • Seats & Seat Belts (2) and airbags (1) follow.
  • Half of the complaints that list mileage happened before 13,000 mi.
  • The 2023 Toyota Highlander Hybrid has 6 recalls on file.
  • It ranks 3rd of 11 Toyota Highlander Hybrid model years by our severity-weighted complaint score (1st = worst).

2023 Toyota Highlander Hybrid problems by category

  • Body & Structure
    3 complaints
  • Seats & Seat Belts
    2 complaints
  • Airbags
    1 complaints
  • Steering
    1 complaints
  • Other / Unknown
    1 complaints
  • Electrical System
    1 complaints
  • Brakes
    1 complaints
  • Acceleration & Cruise Control
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Structure3
Electrical system1
Seat belts1
Seats1
Service brakes1
Steering1
Unknown or other1
Air bags1

When problems happen (mileage)

1Under 10k110k–30k30k–60k60k–100k100k–150k150k+
Mileage at the time of the problem, for 2023 Toyota Highlander Hybrid complaints that list mileage.

2023 Toyota Highlander Hybrid recalls (6)

  • Recall 26V128000Mar 5, 2026686,588 vehicles
    SEATS:MID/REAR ASSEMBLY:RECLINER

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.

    Risk: A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.

    Remedy: Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner letters were mailed September 9, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.

  • Recall 25V744000Oct 30, 20251,024,407 vehicles
    BACK OVER PREVENTION:DISPLAY FUNCTION

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

    Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

  • Recall 25V040000Jan 29, 20251,716 vehicles
    AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE · STEERING:COLUMN

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

    Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

  • Recall 24V548000Jul 23, 202433,848 vehicles
    EQUIPMENT:OTHER:LABELS

    Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

    Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

    Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

  • Recall 23V720000Oct 26, 2023750,795 vehicles
    STRUCTURE:BODY:BUMPERS

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

    Risk: A detached front bumper cover can become a road hazard, increasing the risk of a crash.

    Remedy: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

  • Recall 23V480000Jul 12, 2023152,927 vehicles
    AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE · STEERING:COLUMN

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Risk: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

    Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Recent 2023 Toyota Highlander Hybrid complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Jul 9, 2026WASeats & Seat Belts
    The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 26V128000 (Seats); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
    NHTSA complaint #11749311 · source
  2. Filed Aug 29, 202420,000 miAZAcceleration & Cruise Control
    The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while depressing the brake pedal, the vehicle surged forward and accelerated before coming to a stop. The failure occurred intermittently; however, the failure seemed most pronounced while decelerating from highway speeds. There were no warning lights illuminated. The dealer was informed of the failure; however, the vehicle was not taken to the dealer. The vehicle was not diagnosed. The vehicle had not…
    NHTSA complaint #11611594 · source
  3. Filed Aug 28, 20246,000 miWIAirbagsBrakesElectrical System
    The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while depressing the brake pedal, there was a hesitation, and the vehicle surged forward before coming to a stop. There were no warning lights illuminated. The contact became aware of TSB 0059/23, NHTSA ID Number: 10244133 (Electrical System, Air Bags, Service Brakes) for the 2021 - 2022 Toyota Highlander. The vehicle was taken to the dealer where it was diagnosed with brake failure. The contact was…
    NHTSA complaint #11611346 · source
  4. Filed Jul 15, 2024PABody & Structure
    The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle struck a bird and the lower front bumper assembly detached. The vehicle was taken to the dealer, who diagnosed a failure with the lower bumper assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V720000 (Structure). The VIN was included, and the parts were available. The…
    NHTSA complaint #11602438 · source
  5. Filed May 14, 2024HIBody & Structure
    The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
    NHTSA complaint #11588773 · source
  6. Filed Apr 25, 2024CABody & Structure
    The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.…
    NHTSA complaint #11585221 · source
  7. Filed Jan 4, 2024CASeats & Seat Belts
    The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while driving at an undisclosed speed with the seat belt securely buckled, the seat belt strap failed to retract to secure the driver safely. The contact stated that the seat belt strap fell in between the seat and underneath driver. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The failure mileage was unknown.
    NHTSA complaint #11563625 · source
  8. Filed Oct 16, 2023CASteering
    The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V480000 (Steering) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
    NHTSA complaint #11550266 · source

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Other 2023 Toyota models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology