2017 Audi Q5 problems, complaints & recalls

2017 Audi Q5 recalls (5)

• Recall 18V229000Apr 11, 2018342,867 vehicles
  ENGINE AND ENGINE COOLING:COOLING SYSTEM

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.

  Risk: A blocked pump or a short-circuited pump can increase the risk of a fire.

  Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.

• Recall 17V297000May 3, 20175 vehicles
  POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q5 vehicles. Due to a manufacturing defect within the gearbox, despite selecting the Park position, the vehicle may still unexpectedly roll.

  Risk: Despite selecting 'Park', if the parking brake is not applied, the vehicle may rollaway, increasing the risk of a crash.

  Remedy: Audi will notify owners, and dealers will replace the geabox in the affected vehicles, free of charge. The recall began May 15, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 37K6.

• Recall 17V298000May 3, 2017240,487 vehicles
  FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.

  Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

  Remedy: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.

• Recall 17V001000Jan 3, 2017234,057 vehicles
  AIR BAGS:SIDE/WINDOW · VISIBILITY:SUN/MOON ROOF ASSEMBLY

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.

  Risk: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

  Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.

• Recall 17V002000Jan 3, 2017342,867 vehicles
  ENGINE AND ENGINE COOLING:COOLING SYSTEM

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.

  Risk: If the coolant pump overheats, it can increase the risk of a fire.

  Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.

Recent 2017 Audi Q5 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Jun 15, 2026KSEngine

   Coolant tank empty - leaking. Coolant leaking from the thermostat housing to engine. Had to replace the thermostat housing and reseal the valve cover Because the oil leak coming from the valve cover is causing oil to reach the thermostat sear and cause the rubber seal to expand and blow out causing the coolant to leak from the thermostat. This cost me $2,431.00.

   NHTSA complaint #11744177 · source
2. Filed May 14, 2026MEBody & StructureEngine

   My rear subframe is completely rotted out and the dealership I bought it from but a new inspection sticker sold it to me and told me it was perfect condition

   NHTSA complaint #11737878 · source
3. Filed Jan 26, 2026LAEngine

   Oil consumption. Audi Q5 oil consumption in my car is not functioning properly. I have to put oil in it about every 3 weeks or less depending on how much I’m driving.

   NHTSA complaint #11713475 · source
4. Filed Dec 29, 2025NYBrakes

   On 12/13/25 around 8:00am in the morning. I was driving between 20-25 MPH and started to brake for the corner stop sign. I applied the break as I normally would however, the car continued to roll and did not respond to my applying pressure to the brake pedal. No matter how much pressure I apply to the brake the car continued to coast without stopping. I continued to press hard on the break and even pumped the break. After 2 to 3 yards of coasting, the car stopped. I…

   NHTSA complaint #11707450 · source
5. Filed Jun 23, 2025TXEngine

   coolant is leaking from pump and tstat housings. pump was replaced in 2018 and 2019 by audi due to audi recall. now it is leaking after only 6 years. seems like faulty materials and creates hazardous situation. leaks confirmed via diagnostics by Premier1 auto and certified technician. first received low coolant indicator light in May. filled coolant. then within a couple of weeks it was significantly low again.

   NHTSA complaint #11668736 · source
6. Filed Apr 22, 2024ILEngine

   The PCV valve malfunctioned and required an extensive repair bill to solve. I've learned that this very engine (3.0) is already a subject of a recall for this concern, but the recall cuts off at 2016 Audis, and mine is a 2017. Please update your recall list to include ALL Audi models with this 3.0 engine, as the problem is the same regardless of the year.

   NHTSA complaint #11584415 · source
7. Filed Feb 10, 2024PAElectrical SystemEngineFuel, Hybrid & EV Propulsion

   My SUV had stopped heating/defrosting and vehicles car charging ports appear to not be working any longer. It was discovered that my coolant pump was blocked with debris. The heat has returned, still no power to the charge points in vehicle. While driving on highway, my vehicles dash started to light up instructing me to turn off engine coolant low (electric). However, my H C coolant gauge was just below midpoint. It appears to be a bit faulty. Nonetheless, I pulled off…

   NHTSA complaint #11571183 · source
8. Filed Jan 16, 2024MASteering

   Steering is occasionally exhibits resistance when turning left or right. Steering becomes very stiff intermittently. I have taken the to a repair twice but the does not duplicate. The repair did a scan to see if there were any codes but none came up. We also have an ODB2 scanner and scan the vehicle right when problem occurred but no codes were displayed on my scanner. My wife has a long commute of 40 miles in each direction and I concerned. There should be a recall as I…

   NHTSA complaint #11565693 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology