2020 Chrysler Pacifica Plug-IN Hybrid engine problems

Related recalls

No recalls on file.

What owners say

1. Filed May 23, 202557,016 miOHElectrical SystemEngine

   The contact owns a 2020 Chrysler Pacifica Plug-in-Hybrid. The contact stated that while driving approximately 55 MPH the vehicle lost motive power. The contact stated that the "Turtle Symbol” was displayed with the message "Vehicle Will Shut off Soon - Pull Over" displayed. The contact had taken the vehicle to a local dealer; however, the failure was not duplicated. The vehicle was not repaired. The contact stated that the failure reoccurred, and the vehicle was taken back…

   NHTSA complaint #11662828 · source
2. Filed Sep 20, 2024DCEngine

   A coolant leak in the engine led to contamination, misfiring spark plugs. Check engine light came on while driving, and very soon thereafter (~3 minutes) car began sputtering while accelerating and shaking while idle. Acceleration seemed particularly unreliable and dangerous, leading driver to immediately exit the highway and continue straight to dealership on back roads. Dealer found that coolant had leaked into the engine, causing the need to replace right side cylinder…

   NHTSA complaint #11615566 · source
3. Filed Sep 6, 2024MOElectrical SystemEngineTransmission & Drivetrain

   After driving a few minutes gas engine died and received "Stop safely vehicle will shut off soon" on cluster as well as a turtle icon.

   NHTSA complaint #11613154 · source
4. Filed Aug 10, 2024WAElectrical SystemEngine

   I was driving in a remote region of Washington in high heat (101 F) outside of Pasco, when my car alerted me that it was going to turn off and I needed to pull the car over and stop before it shut off. I had to rapidly decelerate and dodge other vehicles to make it to the shoulder of the highway. When I pulled over and shut it off, it reported that the charging system was broken and needed to be repaired. Once off, the car would not start back up. I called for a tow through…

   NHTSA complaint #11607722 · source
5. Filed Jul 21, 2024IAEngineFuel, Hybrid & EV Propulsion

   We were traveling 70 mph down a steep incline and suddenly the vehicle, a Chrysler Pacifica Hybrid, displayed the warning "Pull Over - Vehicle Will Shut Off Soon" and immediately the vehicle lost all motive power. I was able to pull over to the side of the road safely. This is the second time this has occurred. The first time a Chrysler dealership did not fix the problem. The code pulled was P0A43 related to the 03A recall.

   NHTSA complaint #11603650 · source
6. Filed Jun 24, 2024GAElectrical SystemEngine

   Got the stop safely Vehicle will shut off soon warning. My wife was upset and not sure what to do. Was able to start again but now we don't trust the van

   NHTSA complaint #11596232 · source
7. Filed Dec 18, 2023OREngine

   Check engine light came on first in 12/2021 because of a failed coolant heater. Dealer repaired under warranty in 8/2022. Loud/rough idle started 2/23 dealer could not determine what was causing the sound. Started noticing empty coolant bottle once a month. 11/23 check engine light came back on indicating coolant heater failed again. Still noticing vehicle losing coolant. Vehicle begins rough idle again and misfiring code in #3 cylinder. Dealer requires diagnostics to…

   NHTSA complaint #11560773 · source
8. Filed Aug 1, 2023TXElectrical SystemEngine

   The car has lost power while driving multiple times. It was in the shop for many months more than once regarding the issue. An error came on the screen saying “vehicle speed may be reduced” then it stopped. The most recent time. After the recall fix. I got a second warning telling me to pull over because the car was going to stop. I barely made it off the highway into a parking lot. The time before that I was off the side of the road on a frontage road because the car could…

   NHTSA complaint #11535888 · source
9. Filed Jul 18, 202358,000 miNCTowedEngine

   The contact owns a 2020 Chrysler Pacifica Hybrid. The contact stated while driving 75 MPH, the vehicle independently accelerated and slowed down with a message to “Pull Over Safely – Engine Will Shut down” displayed. The contact pulled over and the vehicle shut off. The contact was able to restart the vehicle, but the failure persisted. The vehicle was towed to the dealer and the contact was informed that software update needed to be performed. The vehicle was repaired but…

   NHTSA complaint #11533103 · source
10. Filed Jun 24, 2023DCElectrical SystemEngine

    My family was driving down the highway and an error message came on the dashboard telling us to " stop safely. Vehicle will shut off soon". The vehicle lost acceleration power making it dangerous to change lanes. We made it to the shoulder and turned off the car. We called our service station since they had just done a recall update regarding these types of error messages. We were able to start the car again with only the engine service light on. We assumed there was some…

    NHTSA complaint #11528673 · source
11. Filed May 31, 2023PAElectrical SystemEngine

    The vehicle stopped in February 2023 due to a power inverter problem (it’s subject to an NHSTA safety recall). We were driving to Florida from Philadelphia when a “red turtle” warning light came on. We were able (luckily) to get off the highway before the vehicle stopped with all electrically systems impacted (the car wouldn’t even turn off). We managed to pull into a parking lot then had the vehicle towed to the nearest dealer. Since then we have been trying to get the car…

    NHTSA complaint #11524651 · source
12. Filed Mar 14, 2023FLBrakesElectrical SystemEngine

    The contact owns a 2020 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    NHTSA complaint #11511881 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology