2022 Chrysler Pacifica Plug-IN Hybrid fuel, hybrid & EV propulsion problems

Related recalls

No recalls on file.

What owners say

1. Filed Feb 26, 202552,000 miMDElectrical SystemFuel, Hybrid & EV PropulsionAcceleration & Cruise Control

   The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at various speeds in Hybrid Mode, the vehicle occasionally failed to accelerate as intended while depressing the accelerator pedal. In addition, the contact stated that the vehicle failed to maintain speed, and gradually decelerated while the accelerator pedal was being depressed. No warning light was illuminated. The contact stated that the vehicle was previously repaired several times…

   NHTSA complaint #11645107 · source
2. Filed Jan 2, 2025ILEngineFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   While driving on the interstate in heavy traffic car displayed "Stop Safely - Vehicle will shut off soon" power was reduced and van started slowing down. Turning the vehicle off and on again cleared the problem. Dealer installed a software update and informed us the issue was corrected. Problem persists, happened again at interstate speeds in traffic. Vehicle is now again in the shop for diagnosis.

   NHTSA complaint #11633717 · source
3. Filed Dec 21, 2024MDElectrical SystemEngineFuel, Hybrid & EV Propulsion

   As I was driving on the highway, the warning "Stop Safely Vehicle Will Shut Off Soon" with a red turtle icon appeared. The warning indicator light also appeared. The car began to decelerate on its own as I tried to merge across several lanes of highway traffic to get to the shoulder and stop. This first happened on Thursday December 12 (also in a highway scenario). The vehicle was inspected by my dealer from December 16-18. During that time the dealer updated software and…

   NHTSA complaint #11631913 · source
4. Filed Aug 16, 2024OHElectrical SystemFuel, Hybrid & EV PropulsionOther / Unknown

   We purchased a 2022 Pacifica Hybrid in Feb of 2024 that is still under full factory warranty. We had the vehicle serviced once for A/c issues and it's regularly scheduled 30k mile service in April and May. [XXX] our van had a. Catastrophic failure in Texas, where it has remained since June 1st. The deep cycle hybrid battery overheated, making it inoperable. They have replaced the deep cycle hybrid battery twice-those batteries run 15-16k$, plus the additional parts and…

   NHTSA complaint #11608890 · source
5. Filed Aug 6, 2024ILEngineFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   We were driving on the highway when we got a warning to pull over safely as the vehicle will shut down soon. The accelerator became unresponsive, and the vehicle began losing power. This has happened a number of times and we took it into the dealer who replaced the transmission. However, on various social media sites, it has been reported that this has been happening to many many people. This is an extremely dangerous situation for so many people unaware of the potential. As…

   NHTSA complaint #11606696 · source
6. Filed Jul 11, 2024VAElectrical SystemFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   Van lost motive power and screen showed the attached warning message. Waiting on dealership to replace the transmission, but it's backordered with no estimated availability.

   NHTSA complaint #11601308 · source
7. Filed Jun 30, 2024FLFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   Driving at Interstate speed, dash message stated to pull over, engine shutting down. Coasted to stop on shoulder. Waited 5 minutes, turned on ignition, check engine light was on. Restarted vehicle, drove ~20 miles and same occurrence. Was able to return home to dealership. The OBD reader said the PCM (Powertrain control Module) had failed. Service Dept. sent info to Chrysler Corp. Service, which stated the transmission was at fault. Car mileage was ~16,500 miles. Under…

   NHTSA complaint #11597804 · source
8. Filed Apr 23, 2024VAFuel, Hybrid & EV PropulsionOther / Unknown

   Driving on highway and got a message saying "Stop Safely - Vehicle Will Shut Off Soon". Pulled over to the shoulder before the engine stopped once. researched the issue and tried to drive to a dealership. Stayed in right lane and the issue happened a second time with the same message displaying and this time, I actually did lose propulsion, but was able to safely park on the shoulder again.

   NHTSA complaint #11584654 · source
9. Filed Mar 7, 202435,504 miKYTowedElectrical SystemFuel, Hybrid & EV Propulsion

   The contact rented a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at approximately 70 MPH, there was a message that stated the vehicle was going to shut down. The check engine warning light illuminated, and the vehicle stalled. The vehicle was not able to be restarted. The vehicle was pushed to the side of the road. The vehicle was towed to a car rental office. The manufacturer was not notified of the failure. The failure mileage was approximately…

   NHTSA complaint #11575969 · source
10. Filed Feb 11, 2024NCElectrical SystemEngineFuel, Hybrid & EV Propulsion

    I ran into a very dangerous situation last Monday. I was driving on a freeway and car Brokedown, accelarator unresponsive , got "Service charging system" car lost power It was very dangerous and someohow I was able to get into Shoulder lane and with God's grace we survived. After 3 4 minutes I was able to get my car turn off and on and then it drove with minimal speed 12m/hr. So I decided to take it in nearby open parking area and get it towed. This is serious life…

    NHTSA complaint #11571303 · source
11. Filed Nov 20, 2023NYEngineFuel, Hybrid & EV PropulsionTransmission & Drivetrain

    This letter is for a near fatality while driving my new 2022 Chrysler Pacifica Hybrid on October 30th, 2023. While driving back home on a dark and stormy night with poor visibility on i87 North my 2022 Chrysler Pacifica Hybrid shutdown nearly causing a fatal accident. My 3 kids (ages 4, 5, and 8) were in the car with me. The car blinked power and i lost motor function (no acceleration), the car went from around 70-75 miles per hour to almost 40 forcing me to try and get over…

    NHTSA complaint #11556032 · source
12. Filed Apr 20, 20235,930 miCAElectrical SystemFuel, Hybrid & EV Propulsion

    The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at approximately 65 MPH, the vehicle lost motive power without warning. The 'Stop Safely, Vehicle Will Shut Off" message was displayed. The vehicle was able to be restarted. The vehicle was taken to a local dealer and was serviced under NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System). The vehicle was repaired; however, the contact stated that while driving…

    NHTSA complaint #11518104 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology