2013 Dodge Grand Caravan seats & seat belts problems

Related recalls

No recalls on file.

What owners say

1. Filed Apr 13, 2026FL1 injuredSeats & Seat Belts

   The Active Head Restraint on the front passenger side headrest failed. The headrest thrust forward at a high velocity, injuring the occupant of the seat. The car was stationary at the time of the incident.

   NHTSA complaint #11730926 · source
2. Filed Dec 5, 2025ILSeats & Seat Belts

   2013 Dodge Grand Caravan. Driver active headrest deployed without warning while sitting in garage and unoccupied. The loud noise and force of the defect could easily harm a passenger or cause a wreck. There are thousands of complaints on-line or through class action suits. I contacted the Chrysler Care group by phone on 10/22/2025. Their rep acknowledged, after asking if anyone was hurt, that this is a "known problem and a safety issue". After dealer inspection, Chrysler…

   NHTSA complaint #11703336 · source
3. Filed Oct 8, 2025GA1 injuredSeats & Seat Belts

   While in a Parked Gear, my 2013 Dodge Grand Caravan Front Passenger Headrest Deployed/Exploded. There wasn't a collision nor accident

   NHTSA complaint #11692073 · source
4. Filed Jul 3, 2025NYSeats & Seat Belts

   Passenger front seat headrest deployed while vehicle was parked. The plastic housing supporting a small metal bar broke causing it to open. I had no idea this could happen when I bought the car. I have kept this van longer than any I have owned as my Chrysler dealer closed and the van is no longer made! A new one form Chrysler is about $6-800! I was able to find a lightly used replacement headrest on Ebay and using a youtube video swapped it out myself. I have since learned…

   NHTSA complaint #11671008 · source
5. Filed Aug 12, 2024FLOther / UnknownSeats & Seat Belts

   This morning the headrest on the passenger side was deployed the van was parked in driveway overnight. Not sure how this happened. I feel this is a safety issue. If I was driving and someone was sitting in that sit that could have hurt them. This is a default on your vehicle .Please contact me.

   NHTSA complaint #11608064 · source
6. Filed Jul 29, 2024FL1 injuredSeats & Seat Belts

   On July 28, 2024 I was getting ready to go to work. I got into my driver seat and sat down and the headrest deployed. Hitting me quite hard in the back of the head there was no accident or bumping of the vehicle, which would cause this. I had to go to work, but had a headache the entire evening due to this and woke up the next day being today still with a headache from the injury caused by the van headrest exploding

   NHTSA complaint #11605043 · source
7. Filed Jun 17, 2024143,000 miFLEngineSeats & Seat BeltsWheels & Tires

   The contact owns a 2013 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the front driver's seat headrest deployed independently without impact. The check engine and TPMS warning lights were illuminated. No injuries were sustained, and no medical attention was received. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.

   NHTSA complaint #11594765 · source
8. Filed Jun 10, 202472,000 miNYSeats & Seat Belts

   The contact owns a 2013 Dodge Grand Caravan. The contact stated while driving 35 MPH, the passenger's side active head restraint deployed independently. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the headrest. The contact was informed that the headrest needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 72,000.

   NHTSA complaint #11593403 · source
9. Filed Apr 15, 2024OHSeats & Seat Belts

   I was driving down the road and the drivers side head rest popped off and hit me in the back of the head/neck. There were no warning signs and has not been taken anywhere to be inspected as of today. Will be looking into that.

   NHTSA complaint #11583171 · source
10. Filed Apr 1, 2024NCAirbagsSeats & Seat Belts

    While I was driving, the passenger seat headrest exploded forward. Chrysler calls this the "Front Seat Active Head Restraint." This is a safety mechanism supposed to be triggered in a crash, but the plastic holding back the force of the strong springs gave out and the plastic broke. This is a known issue that has caused others concussions, neck injuries, etc. As of yet the person who was sitting in the seat has not shown adverse symptoms, but his safety was put at risk.…

    NHTSA complaint #11580516 · source
11. Filed Feb 21, 2024150,000 miNYSeats & Seat Belts

    The contact owns a 2013 Dodge Caravan. The contact stated that while his wife was driving 30 MPH, the headrest inadvertently deployed. The headrest struck the contact on the head. The driver sustained no injuries. Medical attention was not sought. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact there was no warranty coverage on the vehicle. The…

    NHTSA complaint #11573074 · source
12. Filed Nov 3, 2023TXSeats & Seat Belts

    The driver side headrest was deployed (I was heading to work when I opened the door to get in the van, I noticed the headrest was deployed). The vehicle was parked in my driveway all night and had not been in any type of accident. It is available to be inspected. Had I been driving when it deployed, there’s a strong possibility it would have caused an unsafe driving condition and/or an accident. I have searched for a recall, but there isn’t one. However, other Dodge caravan…

    NHTSA complaint #11553497 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology