2015 Dodge Grand Caravan seats & seat belts problems

Related recalls

No recalls on file.

What owners say

1. Filed Sep 9, 2026111,000 miIL1 injuredSeats & Seat Belts

   The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving 55 MPH, the front driver’s and passenger’s head restraints unexpectedly deployed. The contact sustained a neck injury. The vehicle was taken to the dealer. The contact stated that the vehicle was unsafe to drive. The contact was concerned that the other air bags in the vehicle might unexpectedly deploy and injure the contact or other occupants seated inside the vehicle. The manufacturer was…

   NHTSA complaint #11763195 · source
2. Filed Jul 18, 2026KYSeats & Seat Belts

   The front passenger side headrest in my 2015 Dodge Van deployed in April 2024. Head rest deployment is a known issue. The dealership told me the headrest was under an extended warranty due to the issue. The dealership placed the headrest on back order for 1.5 years. Now that the headrest is available at the dealership, the dealership is refusing to install it under the extended warranty. The dealership is stating that the warranty expired while the headrest was on back order…

   NHTSA complaint #11751332 · source
3. Filed Apr 8, 2026225,000 miFL1 injuredSeats & Seat Belts

   The contact owns a 2015 Dodge Grand Caravan. The contact stated that while his son was driving approximately 55 MPH, the front driver's side headrest deployed from the base and struck the contact's son. The failure occurred without being in an accident. There was no warning light illuminated, and the air bag did not deploy. The contact's son sustained severe pain in the neck. Medical attention was sought at an urgent care facility. The contact's son received two steroid…

   NHTSA complaint #11729885 · source
4. Filed Aug 20, 2025TXSeats & Seat Belts

   The part that failed on the 2015 Dodge Grand Caravan was the Active Head Restraint (AHR) on the passenger seat. It suddenly deployed while driving smoothly. The vehicle was going about 15 mph and there was no sudden impacts or movement that would have caused the AHR to deploy. It is available for inspection upon request. The safety of the passenger was put at risk by the potential impact of the headrest unexpectedly hitting their head that could cause physical harm. The…

   NHTSA complaint #11681976 · source
5. Filed Aug 6, 2025GASeats & Seat Belts

   The passenger headrest deployed when traveling down the road without being in a collision. The passenger has hit in the back on head with headrest going down the road. I took the vehicle to my closest dealership and they advise me to call stellantis customer care and report it. I has informed that the X87 warranty extension recently expired. I was told it would have to be an out of pocket expense even though it is a safety risk.

   NHTSA complaint #11678868 · source
6. Filed Dec 31, 2024FLSeats & Seat Belts

   The driver's headrest deployed without collision. The incident occurred at an auto service center and I noticed when the vehicle was returned to me. The mechanic inspected the headrest and stated a part in the headrest broke causing it to deploy. He advised to call the dealer for repair. The incident has been reported to the dealer and I am waiting for a return call. There were no warnings for seat malfunction or symptoms prior to deployment. Headrest is available for…

   NHTSA complaint #11633409 · source
7. Filed Dec 15, 2023NY1 injuredSeats & Seat Belts

   The front passenger headrest deployed for no reason. We had just parked the van and my 13 year old daughter was behind the passenger seat when the headrest deployed and something hit her in the face. We were in no accident nor rear-ended.

   NHTSA complaint #11560314 · source
8. Filed Jul 15, 2023LA1 injuredSeats & Seat Belts

   The active head restraint deployed on it's own. I was stopped at a light and the headrest slammed into the back of my head. I was alone in the vehicle, and nothing struck the seat or my vehicle. Upon inspection, the plastic clips that hold the metal bar in place have broken. It caused a headache and neck pain, as it jarred me unexpectedly. This affected my safety, and had I been moving at the time it could have caused an accident, putting others at risk as well. I called the…

   NHTSA complaint #11532512 · source
9. Filed Apr 17, 2023MSSeats & Seat Belts

   Drivers side heat rest deployed sitting still. Plastic holding metal strike pin broke. Luckily no one was in the drivers seat. I just got out of it a few minutes before it happened.

   NHTSA complaint #11517364 · source
10. Filed Feb 22, 2022TXOther / UnknownSeats & Seat Belts

    My van was parked in my driveway overnight and both of the headrests deployed. I am grateful I was not driving it. I couldn’t get them to close they are stuck open. When called dealer was told was not covered even though I have Mopar coverage. Since it’s so much to fix it out of pocket the safety feature is virtually useless because I can’t have it fixed.

    NHTSA complaint #11453539 · source
11. Filed May 13, 202180,000 miTXFuel, Hybrid & EV PropulsionSeats & Seat Belts

    Drivers side headrest popped out. Separately, van started shaking at 1500 rpms. Needed $550 worth of repairs to the #3 fuel injector

    NHTSA complaint #11416486 · source
12. Filed Apr 26, 2021110,000 miAZAirbagsSeats & Seat Belts

    Front passenger active headrest system deployed with no explanation. The vehicle was being driven normally in a parking lot and the headrest just went off.

    NHTSA complaint #11413953 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology